Brookdale Olympia West

Pros

• The staff at Brookdale Olympia West are caring and attentive, providing good communication with families about residents' health changes.
• Residents seem happy and well-treated by patient staff, fostering a positive environment.
• The facility is clean and appealing, making it a pleasant place for residents to live.
• Families appreciate the accessibility and involvement they have with their loved ones, being able to visit freely and participate in activities.
• The food is well-prepared and caters to dietary needs, with residents expressing enjoyment of the meals provided.
• The activities offered, including outings and social clubs for men, enhance the overall experience for residents.
• Staff members are described as kind and helpful, creating a welcoming atmosphere within the community.
• Families feel supported by management in finding solutions that benefit their loved ones’ well-being.

Cons

• There were complaints about the shower pressure being inadequate and staff not making enough effort when residents refuse showers.
• Some residents expressed dissatisfaction with the cleanliness of the rooms and common areas, stating that there was a persistent unpleasant smell.
• Items belonging to residents were reported as lost or broken during moves, leading to frustration among family members.
• The facility was criticized for lacking sufficient activities and engagement for residents, which contributed to feelings of neglect.
• Reports indicated that staff seemed understaffed, leading to communication issues regarding care and services like showers and laundry.
• One family member described an incident where administrators threatened to drop their loved one off at the hospital instead of properly addressing his care needs.
• The facility was deemed too expensive for the level of service provided, leading to disappointment over the perceived value for money.
• Overall satisfaction dwindled due to various miscommunications about medication distribution and other essential care services.

Review

Brookdale Olympia West has garnered a variety of feedback from families regarding its services and environment, reflecting both commendable strengths and significant areas for improvement. Many reviewers praise the staff for their caring nature, emphasizing that they listen attentively to concerns and strive to address issues effectively. Communication appears to be a strong point; families reported being promptly informed about any medical changes or incidents involving their loved ones, such as falls. Several reviewers highlighted the patience of the staff, noting how they interact positively with residents, which contributes to an overall sense of happiness among the residents.

However, despite these positive aspects, several downsides were mentioned regarding resident care. Multiple families reported instances where their loved ones experienced falls, leading to hospital trips. While Brookdale management responded quickly in these situations by contacting family members about potential hospital visits, some reviewers felt that more proactive measures could be taken to prevent falls altogether. Another recurring concern was related to personal hygiene: it was noted that if a resident refused a shower, staff did not push hard enough for compliance. Furthermore, complaints emerged regarding low water pressure in the showers and issues with laundry services — items sometimes going missing during transitions between rooms.

The physical environment at Brookdale Olympia West also drew mixed reviews. Many appreciated the cleanliness of the facility and remarked on its safe appearance; however, some visitors detected unpleasant odors and noted that certain areas appeared shabby or in need of repair. This disparity led some family members to feel that while there is an effort to maintain cleanliness and order, more attention is needed on maintenance and upkeep of common areas within the facility.

Food service received varied feedback as well. Some residents enjoyed their meals and appreciated nutritious options catered specifically for dietary needs such as diabetes. Family members observed positive eating experiences among residents; however, others criticized the quality of meals as subpar or "just fair," stating that some loved ones even refused certain dishes due to taste preferences. The perceived lack of appealing dining options raised questions about meal planning at Brookdale Olympia West.

In terms of activities available for residents — another critical aspect of memory care facilities — dissatisfaction was echoed throughout various testimonials. Reviewers expressed disappointment regarding limited programming designed for engagement among residents with dementia or Alzheimer’s disease. While there were mentions of organized outings or activities like barbecues or games taking place occasionally, many visitors felt these offerings were insufficient given the high cost associated with residing at Brookdale Olympia West.

Despite these concerns surrounding care quality and environmental conditions at Brookdale Olympia West, many families indicated appreciation for specific staff members who made efforts toward genuine connections with residents and their families alike. Instances were shared showcasing exceptional staff support during transition periods when moving new residents into the community along with effective follow-ups concerning prospective placements elsewhere when needed—demonstrating a degree of compassion amidst challenges presented within this setting.

Ultimately, feedback concerning Brookdale Olympia West encapsulates a blend of highlighted strengths paired with considerable shortcomings reflective of broader systemic issues often faced by memory care facilities today: balancing adequate resources against rising costs while ensuring attentive care is consistently provided.

This part of Olympia, Washington, offers a convenient and accessible location for senior living. With a variety of healthcare options nearby including physicians specializing in diabetes, weight loss, oncology, family medicine, and surgery, as well as a hospital just 0.2 miles away, residents can easily access quality medical care. Additionally, there are several pharmacies in the vicinity for medication needs. The area also features a range of parks for outdoor recreation and relaxation. For dining options, there are various cafes and restaurants within a short distance. Places of worship are also available for spiritual fulfillment. Overall, this area provides a well-rounded community with amenities that cater to the needs and interests of seniors.

Physicians

• Capital Diabetes and Weight Loss Center (0.1 miles)
• Olympia Multi-Specialty Clinic (0.1 miles)
• Vista Oncology (0.2 miles)
• Heritage Family Medicine (0.2 miles)
• Richard Faiola, MD (0.2 miles)
• Northwest Surgical Group (0.2 miles)
• Allergy & Asthma Specialty Service, P.S. (0.3 miles)

Pharmacies

• West Olympia Pharmacy (0.1 miles)
• Safeway Food & Drug (0.3 miles)
• Rite Aid (0.4 miles)
• Walgreens (0.9 miles)
• Urban Medicinals (2.2 miles)
• National Assn-Chain Drug Store (2.5 miles)
• Walgreens (3.5 miles)

Hospitals

• MultiCare Capital Medical Center (0.2 miles)

Parks

• Yauger Park (0.3 miles)
• Decatur Woods Park (1.2 miles)
• Marathon Park (1.7 miles)
• Heritage Park (2.1 miles)
• Percival Landing Park (2.3 miles)
• Priest Point Park (2.9 miles)
• Tumwater Falls Park (2.9 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (0.3 miles)
• Starbucks (0.8 miles)
• Panera Bread (0.8 miles)
• Olympia Coffee Roasting Co. (1.2 miles)
• Budd Bay Cafe (2.1 miles)
• Olympia Coffee Roasting Co. (2.5 miles)

Restaurants

• Emperor's Palace (0.4 miles)
• Burger King (0.4 miles)
• Taco Bell (0.7 miles)
• McDonald's (0.7 miles)
• Arby's (0.7 miles)
• Five Guys Burgers & Fries (0.8 miles)
• Olive Garden (0.9 miles)

Places of Worship

• Westwood Baptist Church (0.6 miles)
• Woodard Lane Cohousing (1.6 miles)
• Olympia Unitarian Universalist Congregation (1.7 miles)
• Light And Life Bible Church (3.5 miles)

Transportation

• Olympia Transit Center (2.3 miles)