Woodbine Rehab/Healthcare Ctr in Alexandria, VA

Pros

• Jamila Fabunmi is remarkable and consistently brings love, consideration, and respect to shift changes.
• The CNAs provide outstanding care and display gentleness and empathy toward patients.
• Alice Sneed keeps the sister clean, groomed, and feeling like herself.
• Kia Terry has an infectious personality and shares uplifting conversations with the patient.
• Frank Conteh and Samuel Swarray are quiet, polite, and always ready to help with tasks and needs.
• Marie Renee personifies service integrity.
• Don and Robbie in administration are exceptional - professional, proactive, and compassionate.
• The social work team (Janese, Angela, Marcellis, Shawnita) are compassionate, knowledgeable, and responsive.
• Janese Jackson, Director of the Social Work Team, provides thorough discharge explanations and goes the extra mile for families.
• The Reliant Rehab OT/PT team is outstanding, with Jerrell Turner and Regina Sepulveda delivering skilled therapy.
• Payton at the front desk is enthusiastic, knowledgeable, and makes a great impression on tours.
• The facility is clean, well-maintained, and has a welcoming environment.

Cons

• The care at Woodbine is absolutely inexcusable.
• The staff is unresponsive and borderline incompetent.
• Rooms are disgusting and poorly maintained.
• The building smells of urine and feces.
• A resident was left in a dirty diaper for hours without assistance.
• Night shifts are described as the worst, with understaffing and neglect.
• The facility is a shiny facade over a pile of fail.
• Medications are not dispensed on schedule without constant prompting.
• Do not trust your loved one to Woodbine.

Review

Woodbine Rehab/Healthcare Center in Alexandria is best suited for seniors needing short- to mid-term post-acute rehabilitation and for families seeking a memory-care environment where therapy-driven care and proactive social-work support are central to the experience. The facility earns value for those who prioritize hands-on, compassionate nursing assistance on a consistent unit, and for families who want active engagement with social workers who can navigate discharge planning and service coordination. The third-floor memory care team, along with other floor teams that receive frequent praise, demonstrates that Woodbine can deliver personalized, relationship-focused care when staff are engaged and supported. For Spanish-speaking families and others who want accessible, direct communication with care managers, Woodbine's social-work and nursing leadership has repeatedly shown notable competence and warmth.

Those weighing alternatives will want to consider whether the facility's strengths align with a need for dependable, around-the-clock responsiveness and a consistently high standard of long-term care. Several reviews point to shift-change communication gaps, wait times for med administration, and periods of staffing strain, especially at night. Families that require relentless, minute-by-minute reliability, or that must manage complex medical needs without frequent advocacy, may find more peace of mind elsewhere. For residents at high risk of pressure ulcers, dehydration, or rapid functional decline, the mixed experiences documented in long-term care episodes suggest that alternative facilities with staunch infection control, stronger wound care, and steadier staffing patterns could be preferable.

The strongest positives at Woodbine live in the rehabilitation and social-work domains. A cadre of CNAs and nurses are described as compassionate, patient, and highly competent when supported by a well-functioning team. The therapy program - PT and OT - receives steady, affirmative feedback, with standout practitioners who help patients regain strength, mobility, and confidence. The social-work team - particularly leadership and clinicians who coordinate discharge, answer questions, and advocate for families - emerges repeatedly as a core strength. On many floors, cleanliness and a renovated, welcoming environment complement the care, and memory-care staff in particular receive high praise for safety, patience, and attentiveness. When care teams operate with clear leadership and families engage through the social-work staff, Woodbine demonstrates a cohesive, patient-centered approach.

Yet the cons cannot be dismissed. Night shifts and some daytime periods have been criticized for being understaffed or slow to respond, and there are vivid accounts of delayed medication administration, inadequate monitoring, and gaps in discharge and case-management follow-through. Instances of alleged neglect or harm - ranging from bed sores to dehydration or missed medical cues - circulate in reviews, creating legitimate caution for families evaluating long-term placement. Reports of missing personal items, room cleanliness issues, and inconsistent communication add to a picture of variability in experience that hinges heavily on unit leadership, shift staffing, and the attentiveness of frontline staff. The facility's physical environment - though improved in parts - still receives mixed commentary, with some residents noting outdated rooms or shared accommodations that can affect comfort and dignity.

Relational strength and disciplined advocacy are Woodbine's most practical buffers against the drawbacks. Families can offset gaps by directing the trajectory of care through the social-work team, insisting on specific discharge plans, and requesting continuity of care with a trusted nurse or CNA when possible. Engagement with Noemi Andrade on the 1 North unit, and with the broader social-work leadership (Janese, Angela, Issatu, Marcellis, Shawnita), can dramatically shift the quality and transparency of the experience. For rehab-focused stays, asking therapists like Zaiby Rafiq or the Reliant Rehab team about individualized goals and ongoing progress helps maintain momentum. For memory-care residents, leveraging the third-floor team's strengths and ensuring robust safety protocols can deliver stability that counterbalances some of the systemic bumps elsewhere in the building.

Bottom line: Woodbine is not uniformly flawless, but it remains a compelling option for rehab and memory care when families come prepared to actively participate in care planning and to lean on a strong social-work presence. Prospective residents with clear goals for recovery, and families willing to partner with Janese and her team, will often find Woodbine meets those aims well. Those needing unwavering, high-touch care without persistent advocacy, or who must avoid the potential negatives tied to shift-based staffing and long-term care challenges, should carefully compare alternatives. A targeted tour, conversations with current unit leaders, and a direct ask to meet the social worker team will reveal whether Woodbine can be the right fit for a given loved one's path to healing and daily living.

Cafes

• Junction Bakery & Bistro (0.8 miles)
• For Five Coffee (1 miles)
• Mae's Market and Cafe (1.6 miles)
• Starbucks (1.9 miles)
• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.8 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)

Transportation

• Amtrak (0.9 miles)
• King Street - Old Town Metro Station (0.9 miles)
• Braddock Road Metro Station (1 miles)
• Eisenhower Avenue Metro Station (1.1 miles)
• TSA PreCheck (2.7 miles)
• Terminal A (2.8 miles)
• Terminal 2 (3 miles)

Parks

• Huntley Meadows Park (0.9 miles)
• Waterfront Park (2 miles)
• Long Bridge Park (3.7 miles)
• Gravelly Point Park (3.8 miles)
• Glencarlyn Park (4.2 miles)
• East Potomac Park (4.9 miles)
• Bluemont Junction Trail (5.1 miles)

Theaters

• AMC Hoffman Center 22 (1 miles)

Restaurants

• Joe Theismann's Restaurant (1 miles)
• McDonald's (1.4 miles)
• Jeni S Splendid I (1.4 miles)
• Port City Brewing Company (1.7 miles)
• Taco Bell (1.7 miles)
• Vola’s Dockside Grill and Hi-Tide Lounge (1.9 miles)
• Union Street Public House (1.9 miles)

Physicians

• Telegraph Corner Family Medicine (1.8 miles)
• Patient First - Alexandria (2.4 miles)
• American College of Obstetricians & Gynecologists (5.2 miles)

Hospitals

• St Elizabeths Hospital (5 miles)
• Inova Mount Vernon Hospital (5.2 miles)
• Inova Mount Vernon Hospital Emergency Room (5.3 miles)