Sunshine Terrace Skilled Nursing

Pros

• The staff is awesome and provides A+ 5-star care.
• The facility is lovely, clean, and welcoming, with fabulous caregivers.
• The staff are caring and helpful.
• The food is good.
• The staff seemed helpful and nice.
• Sunshine Terrace is great; residents are kept active and busy, and the staff gets to know the residents and seems to enjoy their jobs.
• The skilled nursing staff is fully prepared and excited to care for residents.
• The facility is stellar.

Cons

• The staff were careless and did not care about patients.
• The staff ignored requests for strict supervision, leading to multiple falls.
• A nurse told the family that the resident may be too much for them to handle.
• The facility needs serious work and is disgraceful.
• The father would not be recommended to anyone.
• The place is filthy, with a strong smell of urine and feces, and residents looked unkempt and uncared for.
• The staff failed to respond to call lights, leaving patients in excrement for hours, with infections and poor discharge follow-through.

Review

Sunshine Terrace elicits a wide range of emotions from families and caregivers, with reviews that swing from glowing praise to grave accusations. On one end, several families describe the facility as a place where staff are caring, attentive, and genuinely involved in residents' well-being. They speak of staff who know residents by name, who engage with them, and who take time to explain care plans and involve families in decisions. Some reviewers credit Sunshine Terrace with high-quality nursing attention, meaningful activities, and a supportive environment that helps residents feel valued. In these accounts, the atmosphere is described as welcoming, the caregivers as compassionate, and the overall experience as one that promotes recovery and independence when possible. A number of these comments emphasize the importance of visiting often and communicating with staff to keep problems from escalating, and they praise administration for responsiveness when issues are raised.

Yet a very different picture emerges in other reviews, painting Sunshine Terrace as unsafe and neglectful in ways that seriously jeopardize residents' welfare. One account centers on an elderly relative with extreme brain damage and short-term memory loss who required strict supervision. The reviewer alleges that the staff were fully aware of her condition but ignored safety needs, resulting in three separate falls and a subsequent hip fracture that derailed months of rehabilitation. The reviewer describes the staff as careless and uncaring, even quoting a nurse who allegedly said the resident "may just be too much for them to handle." This account accuses the facility of gross negligence and calls out a lack of proper supervision and safety measures, arguing that the place did not treat patients with dignity and failed to protect a vulnerable grandmother who needed careful monitoring.

Other negative observations emphasize cleanliness and hygiene as persistent concerns. One reviewer, who visited a relative from out of state, describes a facility that reeked of urine and feces, with the patient lying in a dirty bed and looking unattended. The same negative sentiment is echoed in a separate review that reports a pattern of staff failing to attend to patients promptly - lights being turned off after being turned on, and patients left in excrement for hours. Discrepancies between discharge orders and the actual care provided are also mentioned, with accusations that the hospital's orders were not followed and that the staff later claimed they had never received them. Taken together, these comments cast Sunshine Terrace as an environment where some days feel chaotic, unclean, and poorly managed.

In contrast, several reviews underscore that the quality of care can vary by individual staff members and by moment in time. A few families recount highly positive experiences: a father described as 6 feet tall with a visible warmth in his care, another note about a mother who received unwavering patience and kindness from staff, including meetings with family to discuss needs and adjustments to the care plan, and a sense that her dignity and comfort were prioritized. In these stories, staff are described as reverent, sympathetic, and loving, and the atmosphere is depicted as supportive during the difficult process of decline and end-of-life care. One reviewer even notes that the staff's engagement extended beyond direct care to include simple acts of kindness from everyone who interacted with their loved one, from the nurse to the person who emptied the trash.

There are also mixed experiences that highlight the complexities of managing a large care facility. Some reviewers acknowledge both strengths and limitations, praising the overall environment as clean and welcoming while admitting that certain operational gaps - such as inconsistent responsiveness or variability in staff training - can undermine the care experience. One account mentions a date range from 2015 to 2016 to illustrate past problems, while others describe current improvements or ongoing concerns about safety and accessibility. A recurring theme is the need for better staff training and more attentive supervision, especially for residents with cognitive challenges or mobility issues. Several posts encourage families to be proactive, to communicate clearly, and to monitor how care plans are executed in practice.

Overall, Sunshine Terrace appears to be a facility that can deliver exceptional, compassionate care when conditions are right and staff are well-supported; but it can also fail profoundly when supervision is lax, cleanliness wanes, and safety protocols are not consistently followed. The most striking takeaway is the strong emotional charge on both sides: some families leave with heartfelt gratitude and a sense of relief that their loved ones were cherished and well cared for, while others feel their family members were endangered by negligence and neglect. For prospective families, the reviews suggest a careful, hands-on approach - visiting often, asking detailed questions about safety and supervision, observing staff interactions, and staying engaged with the care team and administration to ensure that what is promised is what is delivered. The stories underscore that in long-term and post-acute care, the difference between a comforting, healing environment and one that feels unsafe can hinge on consistent supervision, cleanliness, and a culture of respect for every resident.

This part of Logan, Utah offers a convenient and accessible location for senior living. With various cafes, restaurants, pharmacies, and medical facilities within close proximity, residents can easily access essential services and amenities. The presence of Logan Regional Hospital and several physicians' offices ensures quality healthcare is readily available. Additionally, places of worship are nearby for spiritual support, while parks provide opportunities for recreational activities and outdoor enjoyment. The area also features a theater for entertainment options. Overall, this neighborhood provides a well-rounded community with easy access to necessities and leisure activities suitable for seniors looking for a comfortable and vibrant living environment.

Cafes

• The Westside Coffee Company (0.2 miles)
• The Crepery (0.4 miles)
• Caffe Ibis (0.4 miles)
• Dutch Bros Coffee (0.9 miles)
• Jitters (1 miles)
• Johnny O's Spudnuts (1.2 miles)
• Starbucks (1.3 miles)

Physicians

• Interwest Anesthesia Associates (0.3 miles)
• Cache Valley Hearing and Audiology (0.4 miles)
• Logan InstaCare (0.6 miles)
• Intermountain Medical Group (0.6 miles)
• Bridgerland Audiology & Hearing Aids (0.8 miles)
• Cache Valley Wisdom Te (0.9 miles)
• Retina Associates of Utah (1.3 miles)

Restaurants

• Burger King (0.3 miles)
• That Sandwich Place (0.4 miles)
• The Waffle Iron (0.4 miles)
• Bluebird Restaurant (0.4 miles)
• Nielson Kevin (0.4 miles)
• Le Nonne (0.5 miles)
• Little Unicorn (0.5 miles)

Pharmacies

• Macey's (0.5 miles)
• Smith's Food & Drug (0.6 miles)
• Logan Clinic (0.7 miles)
• Smith's Food & Drug (0.8 miles)
• Walmart Pharmacy (1.7 miles)
• Regional Medical Pharmacy At Logan Regional Hospital (1.7 miles)

Hospitals

• Logan Regional Hospital (0.6 miles)
• Logan Regional Hospital (1.6 miles)
• Logan Regional Surgical Center (1.7 miles)
• Intermountain Health Care (1.7 miles)

Places of Worship

• General Conference Of Seventh-Day Adventists (0.6 miles)
• Logan Utah Temple (0.7 miles)
• Ebenezer Ministries of Ut (0.8 miles)
• Southern Baptist Convention (0.9 miles)
• Church of Jesus Christ of Latter Day Saints (0.9 miles)
• Church of Jesus Christ of Latter Day Saints (1.2 miles)
• LDS Church (1.2 miles)

Parks

• Merlin Olsen Park (0.8 miles)
• Bridgerland Park (0.8 miles)
• Abbeys Dog Run (1.1 miles)
• Batting Cages (1.2 miles)
• Willow Park West (1.3 miles)
• Hyrum Gibbons Mount Logan Park (1.5 miles)
• River Park (1.6 miles)

Theaters

• Megaplex Theatres at University Stadium (1.3 miles)

Transportation

• CVTD Route 1 (1.6 miles)