Greenbrier Nursing & Rehabilitation Center Of Tyle
Save3526 West Erwin Street, Tyler, TX 75702
For more information about senior living options: (844) 490-3973
Greenbrier Nursing & Rehabilitation Center of Tyle offers semi-private rooms at a monthly cost of $4,254, which is slightly lower than the average for Smith County, where the typical cost stands at $4,316. However, both figures are notably higher than the state average for Texas, which comes in at $3,680 for similar accommodations. This positioning reflects the center's commitment to providing quality care and services while still aiming to remain competitively priced within its local market. The variance in costs highlights not just geographical differences but also the potential value residents may experience through specialized services offered by Greenbrier compared to more cost-effective options throughout the state.
| Floor plans | Greenbrier Nursing & Rehabilitation Center Of Tyle | Smith County | Texas |
|---|---|---|---|
| Semi-Private | $4,254 | $4,316 | $3,680 |
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The collection of reviews paints a picture of a facility or group of facilities that elicit a wide range of experiences. Some families describe Greenbrier as a place where compassionate, attentive staff, good food, and active engagement restore a sense of home and dignity for residents. Others recount a troubling combination of neglect, miscommunication, and hostile or unresponsive behavior that leaves families feeling frustrated, unheard, and shaken about their loved ones' safety. Taken together, these accounts suggest a facility that is capable of delivering excellent care in some moments and failing to meet basic expectations in others, depending on who you encounter, what unit you're visiting, and which location you happen to interact with.
Several reviews zero in on the social and logistical gaps that can be especially distressing to families. One account emphasizes the need for adequate seating for visitors and notes that, at times, the staff seemed too busy to help with simple needs, such as toiletries for a mom. The complaint is not only about care routines but about the environment and accessibility for families who come to see their loved ones. In these narratives, family members describe a sense of being brushed off or treated as inconveniences, which compounds the stress of visiting someone who's vulnerable. In this same vein, other reviewers point to rude or dismissive behavior from nurses, suggesting that the emotional atmosphere around care is as important as the technical skill of medical staff. The frustration expressed in these memories contrasts sharply with positive memories of nursing teams that were warm, patient, and welcoming to families as well as residents.
There are particularly stark, tangible episodes of concern in some of the "grandma's room" and long-term care stories. One reviewer recounts a room that wasn't well cared for, with a broken bed and rude workers. There's a vivid image of a staff member who, when asked to open a drink, simply shrugged and said "open it," implying a lack of willingness to assist. Another reviewer describes a hallway where a resident could be heard yelling at others to stay in their rooms, while still others talk about a resident who hadn't eaten or had water. Events like someone telling a resident to take medicine in a hostile voice, or rumors of a staff member hurting a resident, contribute to a fear that basic safety and comfort routines aren't consistently protected. In addition to these concerns about day-to-day care, several families note that the facility's phone communications were unreliable, with calls going unanswered or staff blocking numbers, which leaves families without a clear lifeline for updates and questions. The combination of cleanliness issues, noise, and rude or unresponsive staff makes the environment feel unpredictable and, in some cases, unsafe.
Several accounts about a specific location - recounted under the Greenbriar/Greenbrier branding - are particularly harsh regarding rehab and end-of-life care experiences. One reviewer describes the first room as smelling so strongly it prevented visits, and the overall situation was described as being addressed only after escalating to corporate. The financial aftermath is also pointed out: after a difficult, emotional period, the only communication received was a bill for $80, with no condolences or personal outreach following the death of a loved one, leaving the family with a "cold vibe" and a sense that empathy was lacking. Another narrative describes a patient who did not seem to receive adequate rehabilitation, was left in bed for long stretches, and was told not to worry about medication while the family was trying to navigate whether to move her from Greenbriar to another facility. In this reviewer's view, the combination of poor rehab engagement, restricted access to family sightlines during the COVID era, and a lack of transparent communication about the patient's condition created a dangerous reliance on hope rather than evidence-based care.
Amid the negative experiences, there are plenty of strong praise-filled testimonials that highlight exemplary care, leadership, and community. A recurring thread centers on the long-term positive relationships between residents and staff. One family member writes that the staff cared for their mom for almost a year, coordinated with outside agencies, and provided a sense of safety and stability that eased their minds. They point to leadership - specifically the Director, the Administrator, and the Director of Nursing - as essential factors in maintaining high-quality care, with staff who checked on the resident regularly and went above and beyond to meet needs. The same reviewer notes that even as the patient could be difficult, staff demonstrated patience and compassion, which reinforces the adage that people are capable of remarkable care when leadership and teamwork align.
Other reviewers share a warm, home-like impression of the facility's daily life. They describe a clean environment with pleasant smells, a dining room where residents laugh and interact with staff, and caregivers who are helpful and courteous. One reviewer who visited for an interview remarked that the facility was clean and smelled good, a top criterion for them, and observed residents enjoying themselves during meals - an indicator, in their eyes, that residents are treated well enough to feel at home. Still others celebrate the rehabilitation success stories: "The food is wonderful. Reminds me of my mom's home-cooked meals. The staff is very friendly and attentive." These voices emphasize that when the facility is operating smoothly, it can deliver not just competent medical care but a level of hospitality and attentiveness that makes the experience more humane for residents and families alike.
Additional positive notes center on the sense of a caring, engaged community. Several reviewers credit the nursing staff as being genuinely devoted to residents, noting that they love the residents and that this love is evident in smiles and in the way staff members interact with each other and with patients. There are references to dedicated department heads who actively ensure safety and well-being, and to staff who collaborate across disciplines - nurses, therapists, activities coordinators, and support staff - creating a well-rounded team. The sense that residents are "back to life" through meaningful activities and social engagement is a recurring motif, with phrases about residents starting to enjoy life again and participating in exercises or cooking activities that hint at a vibrant, participatory culture within the building.
Yet even amid the widespread praise for compassionate staff and engaging activities, some reviewers remain wary about the authenticity of the overwhelmingly positive feedback they see online. A few reviewers suggest that many of the glowing posts seem to come from staff members themselves or those with a vested interest in presenting the facility in a favorable light. They perceive a disparity between the glowing tone of some online reviews and the more challenging, lived experiences described by other visitors. This tension leaves prospective families with the challenge of weighing personal experiences against online narratives, and it underscores the importance of visiting in person, asking hard questions, and seeking multiple perspectives before forming a conclusion about a particular site.
In sum, the collective voice about Greenbrier and its related facilities is nuanced and multifaceted. For some families, this is a place of genuine care, where staff are patient, leadership is strong, and residents feel valued, safe, and engaged. For others, it is a site of frustration and fear, where other patients' needs seem to come first, routine care is inconsistent, and lines of communication fail when they're most needed. The common thread is the real impact these experiences have on families - how they measure the quality of life for their loved ones, how they judge the compassion of the people caring for them, and how they decide whether this is a place they would entrust with their family's care in the long term. For anyone considering care here, a careful, multi-faceted due diligence approach is essential: tour the facility, ask about staffing ratios and response times, observe the interaction between staff and residents, request up-to-date safety and cleanliness metrics, and seek references from both current clients and independent reviewers to form a well-rounded view before making a decision.
Located in Tyler, TX, Greenbrier Nursing & Rehabilitation Center Of Tyle is a skilled nursing facility that provides comprehensive care services for seniors. With an array of amenities and a range of care services, this community aims to create a comfortable and convenient living environment for its residents.
At Greenbrier Nursing & Rehabilitation Center Of Tyler, residents can enjoy air-conditioned rooms with private bathrooms and access to cable or satellite TV. The center also boasts an on-site beautician and beauty salon, allowing residents to look and feel their best. For those who like to stay connected, there is Wi-Fi/high-speed internet available.
To promote socialization and engagement, the community offers various indoor and outdoor common areas where residents can gather with friends and family. There is also a fully furnished dining room where delicious meals are provided daily. Residents can enjoy restaurant-style dining with special dietary restrictions taken into consideration. Additionally, there is a small library, gaming room, fitness room, and garden for recreational activities.
Greenbrier Nursing & Rehabilitation Center Of Tyler prioritizes the well-being of its residents by offering 24-hour call systems and supervision. Care services include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and meal preparation according to specific dietary needs. Special attention is given to individuals requiring high acuity care or those with diabetes or incontinence.
Residents have access to transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Devotional services are available both on-site and off-site for spiritual enrichment. Mental wellness programs are also offered to support residents' emotional well-being.
Convenience is key at Greenbrier Nursing & Rehabilitation Center Of Tyler with numerous nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, hospitals within close proximity of the community.
Overall, Greenbrier Nursing & Rehabilitation Center Of Tyler offers a caring and supportive environment, providing comprehensive care services and a range of amenities to enhance the quality of life for its residents.
Located in Tyler, Texas, this area offers convenient access to a variety of healthcare facilities, including dialysis centers, hospitals, pharmacies, and physicians' offices within just a few miles. The abundance of dining options ranging from fast food to sit-down restaurants provides easy meal choices for seniors looking to dine out or grab a quick bite. Additionally, there are cafes for those who enjoy coffee and socializing with friends. Places of worship are also nearby for spiritual fulfillment and community involvement. Transportation options such as car rental services are available for those who may need to travel beyond the immediate vicinity. Overall, this neighborhood provides a well-rounded environment with essential amenities that cater to the needs of senior residents.
Greenbrier Nursing & Rehabilitation Center of Tyle offers semi-private rooms at a monthly cost of $4,254, which is slightly lower than the average for Smith County, where the typical cost stands at $4,316. However, both figures are notably higher than the state average for Texas, which comes in at $3,680 for similar accommodations. This positioning reflects the center's commitment to providing quality care and services while still aiming to remain competitively priced within its local market. The variance in costs highlights not just geographical differences but also the potential value residents may experience through specialized services offered by Greenbrier compared to more cost-effective options throughout the state.
Greenbrier Nursing & Rehabilitation Center Of Tyle is located at 3526 West Erwin Street, Tyler, TX 75702 in Smith County, Texas
The features offered at Greenbrier Nursing & Rehabilitation Center are designed to create a supportive environment for residents with dementia or Alzheimer's disease, addressing both their physical and emotional needs. With 24-hour supervision, residents are ensured safety and security at all times, while assistance with activities of daily living--such as bathing, dressing, and transfers--promotes dignity and independence even in vulnerable moments. Incontinence care is provided discreetly to maintain comfort and confidence, whereas meal preparation and service cater to dietary needs, enhancing overall well-being. Medication management helps residents adhere to necessary treatments, reducing anxiety surrounding their health. Additionally, the mental wellness program fosters cognitive engagement and social interaction, which can alleviate feelings of isolation and contribute positively to their overall quality of life. Each feature works synergistically to create a holistic approach to memory care that respects individual capabilities while providing thorough support.
Greenbrier Nursing & Rehabilitation Center Of Tyle on seniors.fyi includes 11 photos including images showing interior, landscaping, outdoor, building, architecture, entrance, minimalist, bedroom, and more.
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