For more information about senior living options: (844) 490-3973
4.1 from 33 reviews
5 stars
19
4 stars
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3 stars
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2 stars
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1 stars
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Memory Care
Pricing
At Poet's Walk San Antonio, the monthly costs for accommodations reflect a premium that aligns with the unique services and amenities offered at this senior living community. For a semi-private room, residents can expect to pay $5,000 per month, notably higher than the average costs in Bexar County ($3,488) and across Texas ($3,680). Similarly, studio apartments at Poet's Walk are priced at $5,600, which again surpasses local and state averages of $3,708 and $3,758 respectively. While these rates may be elevated compared to regional standards, they are indicative of the specialized care and enriched lifestyle provided at Poet's Walk San Antonio.
Floor plans
Poet's Walk San Antonio
Bexar County
Texas
Semi-Private
$5,000
$3,488
$3,680
Studio
$5,600
$3,708
$3,758
Overall Review
Pros
The staff at Poets Walk genuinely cares about the wellbeing of the residents, making families feel confident that their loved ones are in good hands.
Visitors appreciate the facility's secure and accessible setup, allowing for easy visits.
Residents benefit from spacious, well-lit rooms that provide comfort and privacy.
The atmosphere at Poets Walk is friendly and welcoming, creating a pleasant experience for both residents and their families.
The facility offers a variety of engaging activities that encourage socialization among residents while also respecting their need for personal time.
Many families report having positive experiences during tours, citing cleanliness and friendliness as standout features of the community.
Multiple reviewers commend the attentive care provided by nurses and staff members who keep families informed about their loved one's health and medication needs.
Families have expressed gratitude for the ongoing support from staff even after their loved ones have moved on or passed away.
Poet's Walk is commended for its proactive measures to ensure resident safety during health crises like COVID-19.
Cons
The administration at Poets Walk failed to provide appropriate bathing conditions, using cold water for an extended period due to a lack of hot water.
Communication from the facility was poor, with many verbal promises made during the signing process not fulfilled.
There was a high turnover rate among staff, which negatively impacted the consistency of care provided.
Some residents did not enjoy the food served at Poet's Walk, leading to dissatisfaction with meal options.
A serious issue arose involving inadequate COVID-19 testing of employees, resulting in the virus being brought into the facility.
The corporate office demonstrated poor customer service regarding refund requests after a resident's passing, leading to unfulfilled promises and lack of communication.
Staff interactions varied significantly; some caregivers were excellent while others were not satisfactory in their care and support.
Review
Poet’s Walk San Antonio has garnered a range of feedback from families regarding the care and services provided to their loved ones residing in this memory care facility. Many reviewers have highlighted the genuine dedication of the staff to ensure the well-being of their patients, noting how they were consistently informed about any necessary updates concerning their family members. One reviewer expressed complete confidence in the care provided to their father, feeling assured that he was in good hands. The attentive nature of the staff is a recurring theme among many reviews, emphasizing how they actively engage with residents while providing an environment that encourages social interaction as well as private moments when needed.
The physical setup of Poet’s Walk has also been positively received. Visitors have praised the welcoming atmosphere, which was characterized by cleanliness and bright spaces filled with happy residents. The layout of the front desk was acknowledged for making visits easy and secure, unlike other facilities where access could become a challenge. Reviewers appreciated room sizes that allowed for adequate movement and personal belongings, as well as well-designed bathrooms that contributed to residents’ comfort and privacy. This thoughtful consideration for design indicates an awareness of both physical space and emotional needs.
While many aspects of Poet’s Walk have been lauded, there are significant concerns surrounding staffing levels and turnover rates within the facility. Some reviewers observed that although care services were generally satisfactory, indications of being short-staffed occasionally impacted service quality. High employee turnover was mentioned several times; despite some caregivers being exceptional in their role, fluctuations in staff made consistency difficult for residents who thrived on familiarity and routine. Additionally, certain experiences detailed troubling instances where promises made at the time of admission fell short during actual residency.
Communication emerged as a crucial element under scrutiny by several families. While some noted improvements initiated by new leadership through regular family care meetings, others expressed frustrations over unreturned calls and unmet commitments from management. A particularly distressing account involved critical issues related to medication handling and testing protocols during COVID-19, leading to tragic consequences for one reviewer’s spouse who contracted the virus due to lapses in safety measures.
The dining experience also drew mixed feedback; while some residents enjoyed meals provided by Poet's Walk, others found dissatisfaction with food options available. However, activities offered within the community received praise across various reviews; plenty of engaging choices such as bingo, chair workouts, sing-alongs, bowling outings, and more helped keep residents active socially and physically engaged—a key aspect emphasized by families looking for vibrant environments for their loved ones.
Despite receiving commendations regarding overall resident care during difficult times—including illnesses or end-of-life stages—some reviews ultimately conveyed disappointment with administrative processes post-residency. Issues surrounding refund policies after a resident’s passing were pointed out as particularly frustrating experiences lacking efficient resolution from corporate offices responsible for handling such matters.
In summary, Poet’s Walk San Antonio presents itself as a facility with strong points focused on compassionate caregiving amidst beautiful surroundings but finds itself challenged by fluctuating staffing levels and persistent communication hurdles within administration—an unfortunate reality impacting overall experiences within this supportive environment dedicated primarily to enriching lives affected by memory impairment diagnoses.
Features
Types of Care
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Transportation
San Antonio International (8 miles away)
Care Services
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Dining
Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults.
Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.
VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Activities
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.
Description
Poet's Walk San Antonio is an exceptional assisted living community located in the heart of San Antonio, TX, designed to provide a vibrant and supportive environment for residents. With a focus on both comfort and enrichment, Poet's Walk offers a wide array of amenities and care services tailored to meet the diverse needs of its residents.
The community boasts spacious indoor and outdoor common areas where residents can relax, socialize, and engage in activities. The thoughtfully designed spaces are fully wheelchair accessible, ensuring that everyone can enjoy an inclusive environment. Residents will appreciate the convenience of having beautician services on-site, as well as responsive devotional services catering to their spiritual needs.
In terms of care, Poet's Walk San Antonio provides high acuity care, medication management, and dedicated incontinence care, allowing for personalized attention and support. This commitment to quality care ensures peace of mind for both residents and their families.
Dining at Poet's Walk is a culinary delight. The professional chefs prepare an array of international cuisine with options to accommodate various dietary preferences such as gluten-free, vegan, vegetarian, low or no sodium, organic choices, and no-sugar meals. Residents can enjoy restaurant-style dining with room service available for those who prefer dining in the comfort of their own space.
Activity offerings at Poet’s Walk are rich and varied—ranging from cooking classes to live musical performances and wine tasting events. Additionally, there are engaging opportunities for lifelong learning through educational speakers and trips out into the local community.
Located conveniently near seven cafes and 48 restaurants along with nearby parks and healthcare facilities—including 14 pharmacies and 7 hospitals—residents have access to numerous amenities outside the community itself.
At Poet’s Walk San Antonio, residents thrive in a nurturing environment enriched with personalized care options while enjoying an active lifestyle filled with social interactions and engaging activities.
Nearby Places of Interest
This part of San Antonio, Texas, offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of dining options such as Culver's, Whataburger, and HuHot Mongolian Grill within close proximity, residents can enjoy convenient and delicious meals. Additionally, there are several pharmacies nearby including CVS Pharmacy and Walgreens for easy access to medications and health supplies. For medical care, there are reputable physicians and hospitals such as Specialty Surgery Center of San Antonio and University Hospital in the vicinity. The area also provides opportunities for leisurely activities with parks like Eisenhower Park nearby. Overall, this part of San Antonio combines convenience, healthcare options, and recreational facilities making it a desirable location for senior living.
At Poet's Walk San Antonio, the monthly costs for accommodations reflect a premium that aligns with the unique services and amenities offered at this senior living community. For a semi-private room, residents can expect to pay $5,000 per month, notably higher than the average costs in Bexar County ($3,488) and across Texas ($3,680). Similarly, studio apartments at Poet's Walk are priced at $5,600, which again surpasses local and state averages of $3,708 and $3,758 respectively. While these rates may be elevated compared to regional standards, they are indicative of the specialized care and enriched lifestyle provided at Poet's Walk San Antonio.
Medication management at Poet's Walk San Antonio ensures that residents receive their medications on schedule and in the correct dosages, reducing the risk of missed doses or harmful interactions. This structured approach not only contributes to overall health stability but also alleviates anxiety for both residents and their families, knowing that this critical aspect of care is being expertly handled. Incontinence care further supports residents by providing dignity and comfort through personalized assistance. Trained staff members are equipped to address individual needs discreetly and compassionately, promoting a sense of security and well-being while minimizing potential embarrassment or discomfort often associated with incontinence issues. Together, these features create a nurturing environment that fosters independence and improves the quality of life for those living with dementia or Alzheimer's disease.
Poet's Walk San Antonio on seniors.fyi includes 25 photos including images showing interior, floor plan, seating area, decor, architecture, living room, landscaping, bedroom, and more.
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Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
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Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.