Saddlebrook

Pros

• The staff members at Saddle Brook community are consistently praised for their friendliness, responsiveness, and caring attitude towards residents and families.
• Many families appreciate the beautiful facility and well-maintained environment that Saddle Brook offers.
• The leadership team, particularly Robert and Daisy, is recognized for their professionalism, communication skills, and dedication to ensuring a high quality of care.
• Residents feel engaged and active due to the variety of activities provided throughout the day.
• Families have noted positive experiences with medication management and overall care services at Saddle Brook.
• Several reviewers expressed gratitude for the support provided during difficult transitions, highlighting the empathetic approach of the staff.
• Many families recommend Saddle Brook to others seeking memory care placement based on their satisfactory experiences with communication and care quality.
• The atmosphere in the community is described as warm and welcoming, making residents feel valued and loved.

Cons

• The treatment of residents is inconsistent, and what is promised to families often does not align with the reality once they leave the facility.
• The facility is described as a place where staff members pretend to be working adequately, leading to concerns about neglect in resident care.
• There are issues with clothes getting mixed up or lost during laundry, which can be frustrating for families.
• One reviewer expressed deep dissatisfaction, stating they would not trust the facility with their pet due to the poor state of care for residents.
• Changes in management and staff have led to disruptions that affected both food quality and activities, resulting in an unrealistic experience for some families.
• A former employee highlighted significant discontent regarding the overall care provided to residents, indicating it does not meet expectations set during tours or conversations with management.

Review

Saddlebrook Memory Care in Frisco has garnered mixed reviews, reflecting a wide spectrum of experiences that families and staff members have had with the community. Many families appreciate the overall atmosphere of the facility, highlighting its friendly and caring staff. Numerous reviews praised the personnel for their positive attitudes and willingness to assist residents in enjoying their lives to the fullest. With one family noting the great communication methods employed by Saddlebrook, including regular newsletters and phone calls addressing concerns, it is clear that many appreciate how involved and informed they feel regarding their loved one's care.

Though staffing issues are a common challenge across many senior living facilities, several reviewers did note positive experiences following recent management changes at Saddlebrook. The new director received commendations for his ability to connect with residents and families alike. One reviewer remarked on the caring nature of the staff, emphasizing their proactive approach to patient needs and high-quality food service; indeed, meals were often described as fabulous by delighted residents. Another family even expressed gratitude for activities that kept their loved ones engaged—indicating an environment where interaction is encouraged.

That said, not all reviews echoed these sentiments. Some individuals voiced serious concerns about inconsistencies in resident care. A nurse who previously worked at Saddlebrook relayed dismay over discrepancies between what was promised during tours and what was delivered once families left. Such accounts cast a shadow over some of the more favorable comments from other families who felt confident in recommending the facility based on their positive encounters.

Recognizing both sides of this narrative showcases how varied individual experiences can be at Saddlebrook Memory Care. For example, while some reported excellent medication management as well as attentive caregiving from staff members like Robert and Daisy—who were frequently mentioned for their outstanding service—others pointed out specific frustrations such as mismanaged laundry or feelings of neglect when not present on-site.

Despite these criticisms, several families shared glowing testimonials about how seamless transitions were into the community; they spoke similarly about feeling welcomed each time they visited or called with questions. Loved ones thriving emotionally and socially within this environment was a trend highlighted repeatedly throughout multiple reviews—the relationships built between staff members and residents seemed genuinely cherished by all parties involved.

Overall, many reviewers concluded that Saddlebrook is among the better options available for memory care within its region, particularly due to its welcoming ambiance created largely by dedicated team members who seem inclined to treat residents like family. With ongoing improvements noted under new leadership aimed at enhancing care protocols further solidifying resident safety—and drawing attention to both positive testimonies along with noteworthy areas needing improvement—it appears that while challenges do exist at Saddlebrook Memory Care in Frisco, there’s substantial hope intertwined within its fabric based upon collective experiences gathered thus far.

This part of Frisco, Texas offers a convenient and diverse range of amenities for seniors. With multiple pharmacies, physicians offices, and hospitals located within a few miles, residents have easy access to healthcare services. There are also various dining options including familiar chains like McDonald's and Chick-Fil-A, as well as cafes like Starbucks for those looking for a quick bite or a cup of coffee. Places of worship such as Gateway Church and St Francis Catholic Church cater to spiritual needs, while the nearby CUT! by Cinemark theater provides entertainment options. Parks like Sommerset and Shoreline Trail offer opportunities for outdoor recreation and relaxation. Overall, this neighborhood in Frisco provides a mix of essential services, dining choices, entertainment options, and green spaces making it an attractive option for seniors seeking a well-rounded community to call home.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1 miles)
• Walmart Pharmacy (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walmart Pharmacy (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)

Physicians

• Frisco Medical Village (0.7 miles)
• North Texas Institute of Neurology & Headache (3.3 miles)
• Legacy Dermatology (3.5 miles)
• Bent Tree Family Physicians (3.7 miles)
• Collin County Ent (3.8 miles)
• Texas Health Family Care (4.2 miles)
• Cook Children's Endocrinology (4.7 miles)

Restaurants

• McDonald's (0.9 miles)
• Fuzzy's Taco Shop (1.1 miles)
• Braum's (1.1 miles)
• Bahama Buck's (1.2 miles)
• Whataburger (1.4 miles)
• Chick-Fil-A (2.5 miles)
• Whataburger (2.5 miles)

Places of Worship

• Gateway Church (1.3 miles)
• West Frisco Hope Fellowship Site (2.4 miles)
• St Francis Catholic Church (2.5 miles)
• Hope Fellowship (3.3 miles)
• St Martin de Porres Catholic Church - Frisco/Prosper (4.6 miles)
• Prestonwood Baptist Church (6.6 miles)
• One Community Church (6.8 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (2.7 miles)
• 85C Bakery Cafe (4.1 miles)
• Starbucks (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (5.7 miles)
• Panera Bread (6.1 miles)

Hospitals

• Texas Health Frisco (1.9 miles)
• Baylor Scott & White Medical Center (5.3 miles)

Theaters

• CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (4.5 miles)

Parks

• Sommerset (5.3 miles)
• Shoreline Trail & Dog Run (5.7 miles)
• Jasmine Park (6 miles)
• WestRidge Subdivisions (6.5 miles)