Landing at Watermere - Frisco

Pros

• The comprehensive care and attention at Landing at Watermere Frisco have made a significant difference in the loved one's life; their personalized approach to needs is truly commendable.
• Grandma's lifestyle at Landing at Watermere Frisco exudes elegance, with luxurious residences and top-notch amenities that bring joy to her everyday life.
• Mom has found elevated living standards at Landing at Watermere Frisco, making new friends and experiencing increased happiness since moving there.
• Uncle's recovery has been greatly aided by the Select Rehab program, with personalized care enhancing his rehabilitation journey.
• The secure and comfortable environment at Landing at Watermere Frisco serves as a haven for grandparents, providing peace of mind through thoughtful design and safety measures.
• Grandpa enjoys engaging with innovative technology like VR, which fosters joy and connectivity in his golden years.
• Mom's health has noticeably improved thanks to the tailored wellness programs offered by the dedicated staff at Landing at Watermere Frisco.
• The overall experience for Uncle is filled with joy and engagement due to a diverse range of activities that enhance his quality of life.
• The family feels secure about their loved one’s health and happiness because of the 24/7 nursing and personalized wellness programs provided by the caring team.
• Residents are happy and actively engaged in numerous activities, highlighting the community's commitment to well-being and companionship.

Cons

• The reviewer noted that despite the beautiful appearance of Landing at Watermere Frisco, there were significant issues with care, such as an incident where a loved one fell and was left on the ground for hours.
• There were reports of inadequate response times from staff, leading to feelings of neglect during a loved one's short stay at the community.
• A family experienced constant changes in management and caregiver turnover, which contributed to a noticeable decline in the quality of care their father received.
• The administration was described as slow to respond to requests and emails, causing frustration among families seeking timely communication regarding their loved ones.
• One reviewer expressed disappointment with the lack of support when transitioning a loved one into a higher level of care, citing difficulties in moving personal items and inadequate assistance for mobility issues.
• Concerns were raised about staff accountability after witnessing mistreatment of a family member by caregivers who remained employed despite reported incidents.
• A negative experience involved delayed medical attention resulting in severe dehydration for a resident who required more assistance than provided.
• A reviewer felt misled by sales tactics and had mixed experiences with staff responsiveness throughout their interactions with the facility.

Review

Landing at Watermere Frisco has garnered a plethora of reviews, reflecting a wide range of experiences from families and residents alike. Many families express immense gratitude for the personalized care their loved ones receive, highlighting the attentive staff and tailored wellness programs that have made significant differences in the lives of residents. One reviewer noted that their aunt benefited greatly from the holistic approach to care offered at the community, which integrates physical, emotional, and social wellness programs. This sentiment is echoed across multiple family accounts, with many mentioning enhanced well-being as a direct result of the dedicated services available.

The luxurious environment of Landing at Watermere Frisco is another consistently praised aspect. Reviewers describe it as an elegant space where residents enjoy high-end amenities reminiscent of a luxury resort. Descriptions include beautifully designed residences with superior facilities that contribute to an elevated lifestyle for seniors. Families mention the joy their loved ones experience due to this refined living atmosphere, which includes exquisite dining options and various engaging activities designed to keep spirits high.

Engagement through activities is frequently highlighted by families who note that their loved ones participate in diverse programs ranging from tech-enabled learning sessions using VR technology to art classes and other recreational events. This engagement not only helps maintain mental acuity but also fosters social connections among residents. A granddaughter expressed her happiness over her grandmother's active participation in activities and remarked on how these have enriched her grandma’s life significantly since moving in.

Despite many positive experiences shared by families, there are stark contrasts in reviews related to issues faced by some residents regarding standards of care. For instance, one family recounted a distressing incident involving mobility challenges when their mother fell without assistance during the night. They reported feelings of disappointment stemming from inadequate support during crucial moments and also mentioned distressing conditions when transitioning between levels of care within the same facility. This brought forth serious concerns about staff responsiveness and overall management accountability at Landing at Watermere Frisco.

While several families commend individual caregivers for going above and beyond in providing quality service, concerns raised about administrative response times highlight potential areas for improvement within staffing structures. Some reviewers feel that communication from management could be more timely or effective when addressing requests or needs expressed by families concerning their loved ones' care routines.

In summary, Landing at Watermere Frisco presents a complex picture; many residents thrive and enjoy a fulfilling lifestyle filled with luxury amenities and supportive programs that cater precisely to their needs. However, contrasting experiences indicate lapses in care standards prompting some families to seek alternatives after witnessing troubling incidents or inadequate responses from staff upon communication about different welfare concerns. As such, while many find solace in placing their loved ones here due to its upscale appeal and valued services provided by caring staff members, caution is advised based on varied encounters between multiple families expressing dissatisfaction with some operational aspects.

This part of Frisco, Texas, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies, physicians' offices, hospitals, and places of worship within a few miles, residents can easily access healthcare services and religious institutions. The variety of restaurants and cafes nearby provide plenty of dining options for social gatherings or enjoying a meal out. Additionally, the proximity to parks and a theater offers opportunities for recreation and entertainment. Overall, this area provides a well-rounded environment with essential services and recreational activities for seniors looking to settle down in a vibrant community.

Pharmacies

• CVS Pharmacy (0 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (2.5 miles)
• Walmart Pharmacy (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Walmart Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)

Physicians

• Frisco Medical Village (0.7 miles)
• North Texas Institute of Neurology & Headache (3.2 miles)
• Legacy Dermatology (3.4 miles)
• Bent Tree Family Physicians (3.6 miles)
• Collin County Ent (3.7 miles)
• Texas Health Family Care (4.1 miles)
• Cook Children's Endocrinology (4.8 miles)

Restaurants

• McDonald's (0.9 miles)
• Fuzzy's Taco Shop (1 miles)
• Braum's (1.1 miles)
• Bahama Buck's (1.3 miles)
• Whataburger (1.5 miles)
• Whataburger (2.5 miles)
• Chick-Fil-A (2.5 miles)

Places of Worship

• Gateway Church (1.1 miles)
• West Frisco Hope Fellowship Site (2.4 miles)
• St Francis Catholic Church (2.6 miles)
• Hope Fellowship (3.3 miles)
• St Martin de Porres Catholic Church - Frisco/Prosper (4.7 miles)
• Prestonwood Baptist Church (6.7 miles)
• One Community Church (6.8 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.7 miles)
• 85C Bakery Cafe (4 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Starbucks (5.6 miles)
• Panera Bread (6 miles)

Hospitals

• Texas Health Frisco (2 miles)
• Baylor Scott & White Medical Center (5.3 miles)

Theaters

• CUT! by Cinemark — Dine-in Theatre, Kitchen & Bar (4.6 miles)

Parks

• Sommerset (5.2 miles)
• Shoreline Trail & Dog Run (5.6 miles)
• Jasmine Park (6 miles)
• WestRidge Subdivisions (6.6 miles)