Bridgecreek Memory Care Community

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Bridgecreek Memory Care Community

1401 South 12th Street, Lebanon, OR 97355

For more information about senior living options: (844) 490-3973

3.5 from 19 reviews
5 stars
11
4 stars
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2 stars
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1 stars
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Memory Care Respite Care

Overall Review of Bridgecreek Memory Care Community

Pros

  • pro Bridgecreek Memory Care is described as clean, well-maintained, and home-like.
  • pro The staff are praised for amazing, compassionate care of residents.
  • pro Medication management is efficient, with med techs handling medications promptly and medical care readily available without family involvement.
  • pro Staff know residents by name and regularly engage with them, offering comfort and visits.
  • pro Holidays and birthdays are celebrated in a family-oriented way, with staff going above and beyond.
  • pro Residents are helped to form friendships thanks to staff who build relationships.
  • pro The kitchen staff at Bridgecreek is excellent, contributing to resident satisfaction with meals.
  • pro Management is exceptional to work with, reflecting positive leadership.
  • pro The facility provides a welcoming, home-like environment and is described as nice.
  • pro Families report that Bridgecreek staff are kind and sensitive, enhancing their loved ones' experience.
  • pro Bridgecreek is described as having a wonderful housekeeper.
  • pro Reviewers express that Bridgecreek is top-notch and would recommend it.

Cons

  • pro One reviewer described Bridgecreek as one of the worst care facilities in Lynn County and advised not to send loved ones there.
  • pro A former employee claimed Bridgecreek taught them to break state laws and neglect residents, and that they were fired after reporting it.
  • pro A reviewer warned that they wouldn't put their worst enemy there unless they wanted them dead.
  • pro A family member described neglect that was traumatic for their step-mom and family, including disorientation, cold conditions, and loss of dentures and belongings.
  • pro A reviewer recounted finding a garbage bag of clothes not belonging to the resident and dentures that weren't hers when retrieving belongings.
  • pro A reviewer stated that staff were not accommodating to calls from family, contributing to concerns about neglect.

Review

Bridgecreek Memory Care in Lebanon, Oregon, elicits a wide range of responses from families and residents, painting a facility that some see as a caring, well-run place and others view as a place of serious concern. Across the board there is a shared emphasis on the human stakes involved: the dignity, safety, and day-to-day wellbeing of people living with memory issues and other age-related needs. What emerges from the collective voice is a complex portrait of a community that can feel like a home for some and a source of profound worry for others.

One set of accounts centers on a deeply troubling, real-life crisis from December 2022. A family describes arriving at Bridgecreek to find their step-mom disoriented, in a wheelchair, wearing only a shirt and an adult diaper, with no socks and a locked cell phone that should have been easy to reach. The space around her was not a place of quiet reassurance: there were uneaten, cold plates in the room, and the patient appeared vulnerable and neglected. Medically, she was found to be dehydrated and with a urinary tract infection, and she had suffered falls that left bruises and an arm laceration that became infected. The family reports that Bridgecreek arranged emergency medical care, and the patient spent several days in the hospital before being moved to another facility that could better meet her needs. They recount being handed a collection of belongings that did not belong to her, and she did not receive the consistent care they had expected from a residence designed for long-term memory support. An abuse report was filed and deemed substantiated, and the family notes the existence of multiple reports from around that time, with some as recent as the previous summer. The emotional toll was profound: the step-mom died within a month of being rescued, after a stroke, and the family expresses both sorrow for the suffering endured and gratitude that her final weeks were spent in a place they felt finally respectful of her dignity and worth. This account leaves a lasting impression of what can go wrong in a memory-care setting and underscores the seriousness with which families treat allegations of neglect and harm.

Beyond that painful chapter, there is a spectrum of feedback that ranges from strongly negative to deeply positive. Some reviewers offer stark warnings, describing Bridgecreek as a place to avoid. One person writes bluntly that they would not place a loved one there, or even consider working there, and another calls it "one of the worst care facilities in Linn County," urging readers to reconsider. A particularly pointed critique notes that staff taught the reviewer to break state laws and neglect residents, and claims that a leadership figure fired the reviewer after the concern was raised. Taken together, these voices portray a facility where the systems of care and accountability were perceived as fragile, leaving residents vulnerable to mistreatment and staff members who felt unheard or retaliated against for speaking up.

On the other end of the spectrum are numerous affirmations of quality and compassion. A number of reviewers highlight the warmth, competence, and attentiveness of the Bridgecreek team. Families report that staff know residents by name, speak to them regularly, and visit with them during the day to help with comfort and engagement. They describe teams that communicate with families, keep them informed about incidents or changes in care, and offer practical suggestions grounded in the realities of dementia care. The sentiment is that the med techs are responsive, medication management is solid, and medical needs are addressed promptly and appropriately without always requiring family involvement. The environment is described as clean, well maintained, and designed to feel like a home, with particular appreciation for the kitchen and housekeeping staff, who contribute to a sense of normalcy and care.

A recurring theme among positive reviewers is the sense of community and supportive culture among staff. Several families praise the teamwork and the way staff go beyond the basics to celebrate holidays and special occasions, to build friendships, and to ensure residents feel seen and valued. The facility's ability to adapt to the needs of a wide range of residents - those with various stages of dementia, different medical needs, and the social dynamics of living in close quarters - receives consistent credit. Some comments point to real improvements over time, including the addition of more staff, which changes the atmosphere and allows caregivers to spend more meaningful time with each resident. There is particular appreciation for communication that helps families feel "in the loop" and for a general sense of competence and compassion that makes families feel that their loved ones are safe and cared for.

There are also pragmatic notes about the realities of memory care. Some reviewers highlight the design of living spaces as a trade-off: rooms that accommodate two residents without offering private quarters can be less than ideal, especially during times like the COVID era when isolation and privacy became more salient. The remarks suggest that families understand the constraints of the facility's layout and governance while balancing the benefits of the staff's dedication, the routine maintenance of cleanliness, and the overall sense of a welcoming environment. The kitchen and dining experience, as well as the attentiveness of care staff and the reliability of med techs, are frequently cited as strengths that contribute to a positive day-to-day experience for residents and their families.

Taken as a whole, the collective voice about Bridgecreek Memory Care reveals a facility that embodies both promise and peril. For some families, Bridgecreek has been a source of relief and gratitude: a place where professional staff provide steady care, where residents are treated with attentiveness and respect, and where the environment feels safe, clean, and supportive. For other families, Bridgecreek represents a cautionary tale about neglect, bureaucratic obliqueness, and a failure to protect vulnerable residents. The stark contrast in experiences underscores the importance of ongoing oversight, verification, and transparent communication in senior care settings. It also speaks to the deeply personal and emotional nature of choosing a long-term care home for a loved one - where a difference of a few moments, a single decision, or a single incident can shape a family's trust and sense of security for years to come.

For anyone evaluating Bridgecreek or a similar facility, these reviews collectively suggest several practical steps. Prospective families should seek out direct conversations with current staff, tour the facility with questions about daily routines, private vs. shared living spaces, and how incidents are reported and followed up. It's wise to review recent inspection reports, safety records, and any history of substantiated complaints or abuse findings. If you are faced with a situation involving a loved one with memory needs, consider speaking with a patient advocate or ombudsman to understand rights, available remedies, and the best path to secure the level of care that aligns with your family's values and your loved one's dignity. In short, Bridgecreek appears to be a place with capable, caring staff and a community that can be deeply meaningful, but it also carries risks that deserve careful, ongoing scrutiny from families, regulators, and the facility itself.

Features

Housing

  • 58 resident community capacity 58 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bridgecreek Memory Care Community in Lebanon, OR is a warm and welcoming assisted living community that specializes in providing memory care services. Our highly trained staff is available 24/7 to ensure the safety and well-being of our residents.

Our community offers a wide range of amenities to enhance the quality of life for our residents. They can enjoy getting pampered at our beauty salon or relax and watch their favorite shows on cable or satellite TV in the comfort of their private room. We offer community-operated transportation for errands and doctor's appointments, as well as a computer center for those who wish to stay connected with loved ones online.

The dining experience at Bridgecreek is exceptional, with restaurant-style dining where residents can enjoy delicious meals that cater to their special dietary restrictions. Our kitchenette allows residents to prepare snacks or drinks whenever they desire. The beautifully landscaped garden provides a serene outdoor space for residents to walk, socialize, and enjoy nature.

At Bridgecreek, we understand the importance of staying physically active and mentally stimulated. Our fitness room offers exercise programs tailored to meet individual needs, while planned day trips and resident-run activities allow residents to engage in meaningful social interactions and explore new experiences. Additionally, our small library provides opportunities for reading and relaxation.

In terms of care services, we offer assistance with activities of daily living like bathing, dressing, and transfers. Our dedicated staff ensures proper medication management and follows specialized memory care programming for individuals with Alzheimer’s or other forms of dementia. We also provide a mental wellness program that focuses on improving cognitive abilities.

Bridgecreek Memory Care Community is conveniently located near several amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to essential services for both residents and their families.

We strive to create a supportive environment where residents can live comfortably while receiving the care they need.

Nearby Places of Interest

Places of Worship

  • Free Methodist Church of Lebanon (0.4 miles)
  • Lord's Storehouse (0.4 miles)
  • Lebanon Foursquare Church (0.5 miles)
  • Bible Baptist Church (0.6 miles)
  • Church of Christ Non Instrumental (0.8 miles)
  • Edwards Catholic Church St (0.8 miles)
  • St Martin's Episcopal Church (1 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • Pill Box Health Center (1.1 miles)
  • Lebanon Pill Box (1.1 miles)
  • Walgreens (1.7 miles)
  • Rite Aid (9.9 miles)
  • Safeway Food & Drug (10.1 miles)
  • Medicap Pharmacy (10.1 miles)

Restaurants

  • McDonald's (1 miles)
  • Bigfoot Grille (1 miles)
  • 1847 Bar & Grill (1.2 miles)
  • Ixtapa Mexican Restaurant (1.3 miles)
  • Green Burrito (1.7 miles)
  • KFC (1.8 miles)
  • Lum-Yuen (9.5 miles)

Parks

  • Christopher Columbus Park (1 miles)
  • Bob Smith Memorial Park (1.3 miles)
  • River Park (1.6 miles)
  • Sodaville Springs State Park (4.2 miles)
  • Waterloo County Park (5.6 miles)
  • Timber Linn Park (9.6 miles)
  • Waverly Park (10.3 miles)

Physicians

  • Grace Dermatology & Micrographic Surgery (1.1 miles)
  • Main Street Family Medicine (1.3 miles)
  • Lifetime Vision Source Of Lebanon (1.3 miles)
  • Mid-Valley Gastroenterology (1.3 miles)
  • Mid-Valley Medical Plaza (1.4 miles)
  • Mid-Valley Healthcare (1.5 miles)
  • Richardson, Robin Samaritan Lebanon Health Center Pediatrics (1.6 miles)

Cafes

  • Dutch Bros Coffee (1.4 miles)
  • Courtyard Cafe (1.5 miles)
  • Coffee Spot (9.5 miles)
  • Dutch Bros Coffee (9.9 miles)
  • Starbucks (10.1 miles)
  • Dutch Brothers (10.5 miles)
  • Dutch Bros Coffee (10.8 miles)

Hospitals

  • Lebanon Community Hospital (1.5 miles)
  • Samaritan Lebanon Community Hospital (1.5 miles)

Transportation

  • U-Haul Neighborhood Dealer (8.8 miles)
  • U-Haul Neighborhood Dealer (9.8 miles)
  • Allegiant Airlines (11.4 miles)

Theaters

  • Regal Albany Cinemas (10 miles)

Frequently Asked Questions

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  • reminiscence therapyAn In-Depth Look at Reminiscence Therapy in Dementia Care

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