Hillsboro Rehab & Specialty Care in Hillsboro, OR

Pros

• The people and the food were awesome.
• The OT and PT were great, helping patients go home after less than three weeks.
• The staff were extremely helpful and caring.
• The care and the food have been excellent.
• The Avamere and Kaiser staff made the stay as pleasant as possible.
• The facility is clean and well kept, with amazing customer service.
• The physical therapy seems to be great, and the staff are kind and helpful.
• The staff are kind, caring, and compassionate.
• Nichole Ferree RN, the care coordinator, went above and beyond in coordinating between Kaiser regions.
• The staff were friendly and accommodating to residents.

Cons

• The facility took 45 minutes or more to provide help after ringing the bell for emergencies.
• Covid was rampant and testing was required almost daily.
• The facilities were not clean, especially the bathroom.
• They were clearly short-staffed.
• The food was inedible.
• The place is horrible; management only cares about money, not patient well-being.
• The standard of care is horrific; the staff do not seem to care about patients.
• The staff failed to communicate updates or call back about care or discharge.
• The patient ended up sitting in their own feces for two hours due to neglect.

Review

Hillsboro Rehab & Specialty Care is best suited for families seeking a dedicated rehabilitation focus, where the emphasis is on physical and occupational therapy and getting a patient back to independence after surgery or a serious illness. The strongest case for this community is the therapy teams - OT and PT - who can deliver meaningful progress and, in several cases, help residents go home faster than expected. For families who can mobilize advocacy and stay closely involved, the center's staff have shown real warmth and commitment, with several accounts praising the care coordinators and frontline caregivers who stick with patients through the rehab journey.

Equally important, the facility is not the right fit for everyone. Alternatives should be considered for those who prize privacy, predictably responsive daily care, and a modern, uncluttered environment. Families who must rely on frequent, clear updates, fast call-bell responses, and consistent weekend staffing will find themselves asking for more than this community reliably delivers. A clean, quiet, privacy-conscious setting with up-to-date amenities is also a strong driver for choosing another option if those factors are nonnegotiable.

The best pros here - effective rehabilitation services, approachable therapists, and moments of standout compassion - do offset some concerns, but not all. When therapy is the priority, many residents experience tangible gains and appreciative feedback from families, and the coordination with hospital networks in some cases smooths transitions. However, these advantages are tempered by recurring reports of understaffing, lagging communication, and inconsistent daily care. In short, strong therapy does not fully shield families from the core challenges that appear to color the overall experience.

The most frequent red flags center on staffing and communication gaps. Reviewers describe long delays after calling for help, difficulty reaching a live person, and Saturdays or weekends with too few staff on hand. There are multiple accounts of rooms and common areas not receiving timely attention, and concerns about cleanliness and maintenance in some bathrooms. Privacy is another real issue, with shared rooms and limited space making visits and personal comfort harder for loved ones. Food quality and consistency also surface as a mixed bag, adding another layer of practical hesitation for families weighing long-term stays.

On balance, practical due diligence is essential when considering Hillsboro Rehab & Specialty Care. Prospective families should tour with a sharp eye toward staffing patterns across day and night shifts, ask to speak with the therapy team and the social worker, and request recent discharge plans and case-management details. Confirm room configurations (private vs. shared) and the availability of private spaces for family visits. Inquire about how care plans are communicated, and who is responsible for coordinating with external providers or hospitals - because the strongest asset here can become a decisive disadvantage if oversight breaks down.

Ultimately, this community delivers solid rehabilitation potential for patients who can tolerate some operational friction and value a compassionate therapy team. It is not the pick for those who require consistently seamless daily care, stringent privacy, or a uniformly fresh facility aesthetic. If therapy-driven recovery and access to committed staff are the top criteria, Hillsboro Rehab & Specialty Care can meet those needs - provided families plan to stay actively involved and have realistic expectations about weekend staffing, communication cadence, and the environment. For higher needs in privacy, reliability, or modern amenities, exploring stronger-backed alternatives in the Hillsboro area is prudent.

This area of Hillsboro, Oregon, boasts a variety of medical facilities including orthopedic and oncology clinics, as well as pharmacies and a nearby community hospital for comprehensive healthcare needs. There are also several cafes and restaurants within a short distance, providing convenient dining options. For leisure activities, there are parks with nature trails for outdoor recreation and relaxation. In terms of transportation, there are car rental services nearby along with public transit options for easy access to the surrounding areas. Additionally, there is a movie theater for entertainment purposes. Overall, this area offers amenities that cater to various needs and interests, making it a potentially suitable location for senior living.

Physicians

• Hillsboro Orthopedic Clinic (0.1 miles)
• Hillsboro Hematology Oncology (0.1 miles)
• Davis Catherina-General Surgeon (0.1 miles)
• Mustaquim Chowdhury MD (0.1 miles)
• Dr Chad Pfefer MD (0.1 miles)
• Podiatric Physicians & Surgeons (0.2 miles)
• Cascade Medical Boutique (0.3 miles)

Hospitals

• Tuality Community Hospital (0.1 miles)
• Tuality Health Education Center (0.2 miles)

Pharmacies

• Hillsboro Pharmacy (0.2 miles)
• Walgreens (0.3 miles)
• Hillsboro Pharmacy United Drugs (0.5 miles)
• CVS Pharmacy (1.3 miles)
• Rite Aid (1.4 miles)
• Walgreens (3.7 miles)
• Fred Meyer Pharmacy (4.3 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (2.4 miles)
• Dutch Bros Coffee (3.7 miles)
• Starbucks (3.8 miles)
• Starbucks (3.9 miles)
• Black Rock Coffee Bar (6.2 miles)
• Aurora Coffeehouse PDX (9.3 miles)

Transportation

• Hertz Car Rental - Hillsboro Airport (1.8 miles)
• Hillsboro Airport (HIO) (1.9 miles)
• TriMet Quatama/NW 205th Ave MAX Station (4.4 miles)
• Beaverton Creek MAX Station (7.2 miles)
• Sunset Transit Center (9.6 miles)

Restaurants

• McDonald's (2.4 miles)
• Great Northwest Ice Cream (3.3 miles)
• Park Lanes Family Entertainment Center (3.4 miles)
• Reedville Cafe (4 miles)
• Sonic Drive-In (4 miles)
• Del Taco (4 miles)
• BJ's Restaurant & Brewhouse (4.1 miles)

Parks

• Orenco Woods Nature Park (3.6 miles)
• Tamarack Park (4 miles)
• Hondo Dog Park (4.1 miles)
• Butternut Creek Park (4.7 miles)
• Butternut Park (5.6 miles)
• Granada Park (6.7 miles)
• Tualatin Hills Nature Park (6.9 miles)

Theaters

• Regal Evergreen Parkway & RPX (5.4 miles)
• Century Theater Cedarhill (8.2 miles)