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Heritage Place Adult Living Center in Statesville, NC

Heritage Place Adult Living Center is a memory care community in Statesville, NC.

Information last verified:

1372 Eufola Road PO Box 903, Statesville, NC 28677

To contact a resident: (704) 528-4568

For more information about senior living options: (866) 208-4318

3.3 from 39 reviews
5 stars
18
4 stars
5
3 stars
0
2 stars
2
1 stars
14

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Top 5% Senior Living Community in 2023

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Overall Review of Heritage Place Adult Living Center

caveat 7 reviews mention this

Safety concerns raise red flags

Several residents and families describe serious safety and care breakdowns.

A recurring thread in the negative reviews is fear for resident safety, including allegations of poor medical attention and restraints. Multiple reviewers describe incidents they associate with inadequate supervision or unsafe conditions, and some mention serious harm or outcomes after repeated concerns. A few reviews also point to hygiene and infection-related worries as part of why families say the facility was not safe for them.

caveat 3 reviews mention this

Staffing levels and engagement vary

Some reviews say staffing shortages hurt daily care and supervision.

A few negative reviews connect the care experience to staffing problems, describing understaffing and difficulty covering roles. One reviewer also says the facility lacked an activities coordinator, tying reduced engagement to how the community was run. In contrast, other reviews describe enough support for routine help and frequent visits, suggesting experiences differ across time and situations.

common 4 reviews mention this

Cleanliness and odor stand out

Residents and visitors frequently comment on cleanliness and noticeable odors.

Several reviewers praise the facility as clean and say they noticed no offensive smells during visits. Others describe very poor hygiene conditions and unpleasant odors as part of what led them to warn families away. Taken together, cleanliness appears to be a strong divider in resident and visitor experiences.

common 6 reviews mention this

Care from nursing personnel matters

Many families describe caring support from nursing personnel.

Positive reviews often focus on staff who show kindness, go out of their way to help, and support residents’ day-to-day needs. A number of reviewers specifically mention nursing personnel helping keep loved ones clean and fed, and describe staff as compassionate. Even in negative reviews, families tend to frame concerns around hands-on care, which reinforces that nursing support is a central factor in satisfaction here.

caveat 2 reviews mention this

Activities and engagement receive criticism

Some residents are described as not being meaningfully engaged.

At least two reviews raise concerns about activities on site, including a report that an activities coordinator was not kept on staff. One reviewer also describes a largely inactive activity space during a visit. These comments suggest that regular engagement may not be consistent for everyone.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Memory Care Memory Care

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Nearby Places of Interest

Parks

  • Lake Norman State Park (3.8 miles)
  • Glen Oak Green Park (18.5 miles)
  • Blythe Landing Park (19.9 miles)

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (7 miles)
  • Kickback Jack's (9.6 miles)
  • Hickory Tavern (9.7 miles)
  • Duckworth's Grill & Taphouse Mooresville (9.9 miles)
  • McDonald's (10.1 miles)
  • Cracker Barrel (10.2 miles)
  • Joel's Asian Grill (10.3 miles)

Pharmacies

  • Walgreens (10 miles)
  • CVS Pharmacy (10 miles)
  • Crp USA (10.3 miles)
  • Walgreens (10.8 miles)
  • CVS Pharmacy (12.3 miles)
  • CVS Pharmacy (12.6 miles)
  • Healthsmart Pharmacy (12.7 miles)

Physicians

  • PHC Sailview Family Medicine (10 miles)
  • Northshore Orthopedics & Sports Medicine (10.1 miles)
  • Novant Health Lakeside Family Physicians (10.1 miles)
  • Piedmont Healthcare (10.7 miles)
  • Shuping George DDS MS PA (11 miles)
  • Lake Norman Internal Medicine (11.4 miles)
  • Tall Oaks Family Practice (11.9 miles)

Theaters

  • AmStar 14 - Mooresville Theatre (10.8 miles)

Cafes

  • Clutch Coffee Bar (11.1 miles)
  • Urban Grind Roasters - Artisan Coffee (12.5 miles)
  • Starbucks (12.9 miles)

Places of Worship

  • St Therese Catholic Church (11.6 miles)
  • First Presbyterian Church (12.5 miles)
  • Cove Church (14.3 miles)
  • Liberty Baptist Church (16.3 miles)

Frequently Asked Questions

Where is Heritage Place Adult Living Center?
Does Heritage Place Adult Living Center provide care for residents with dementia or Alzheimer's disease?

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