1372 Eufola Road PO Box 903, Statesville, NC 28677
For more information about senior living options: (844) 490-3973
The staff at the Heritage provides excellent service and is always friendly and caring towards residents. The facility is noted for its cleanliness and lack of offensive odors, creating a pleasant environment. Many visitors report positive experiences and commend the hard work of the staff in caring for residents. Residents appear happy, well-fed, clean, and content under the care of the facility. Families feel reassured knowing their loved ones are well cared for and can sleep better at night as a result.
Residents experienced poor personal hygiene care and were often found in dirty conditions. There are severe understaffing issues, leading to inadequate care for residents. One reviewer witnessed a resident being restrained with a belt and tied to a chair, raising concerns about the treatment of individuals in the facility. Multiple allegations of physical injuries sustained by residents, including black eyes, broken bones, and neglect of medical care. The facility was reported to have a scabies outbreak, indicating unsanitary conditions. Staff behavior was described as unprofessional, with instances of verbal abuse towards family members.The reviews regarding the Heritage facility reveal a stark contrast in experiences, highlighting the complex reality of care for vulnerable individuals. On one hand, several visitors and family members have expressed deep gratitude for the compassionate services provided by the staff. They emphasize the environment as clean and welcoming, devoid of unpleasant odors that are often associated with similar facilities. These reviewers praise the dedication and diligence of the staff, noting that their loved ones receive excellent care and attention during their stay. One visitor recounted making surprise visits to ensure the quality of service remained consistent; each visit reaffirmed their satisfaction with how residents were treated, both physically and emotionally.
Many of these positive accounts come from those who have taken time to observe the interactions between staff and residents closely. They describe staff members as friendly, attentive, and committed to creating a nurturing atmosphere within the facility. Repeated positive feedback from other visitors further solidified their view that Heritage is a commendable place for senior care. The comments reflect an underlying hope that if they or their family members ever require such assistance in the future, they would receive help from kind-hearted individuals akin to those currently working at Heritage.
Conversely, there exists a disheartening narrative told by former family members who experienced acute distress regarding their loved ones’ treatment in the same facility. Their reviews are filled with harrowing allegations of neglect and abuse that paint a starkly different picture of life at Heritage. One individual recounts witnessing his mother being restrained with a belt and suffering severe injuries—including black eyes and broken bones—underlining what they perceive as systemic issues related to staffing levels and overall care standards. This reviewer insisted on documenting these claims with photographic evidence while expressing deep sorrow over his mother's passing shortly after reporting these incidents to authorities.
Further compounding this negative perception are allegations surrounding inadequate medical attention given to residents at Heritage. Families have criticized what they describe as poor hygiene practices, leading them to question whether residents were receiving proper care or even adequate monitoring of health issues. It raises crucial concerns about staffing ratios—many claim that too few caregivers were responsible for overseeing too many residents—which could lead to glaring oversights when it comes to providing necessary daily support.
Additionally troubling reports discuss specific instances where residents appeared to be mistreated or forcibly handled against their will. Witnesses claimed they saw individuals being held down or force-fed—actions unbecoming any caregiving environment—prompting serious ethical questions about respect for autonomy in such settings. Such accounts feed into fears among families about placing loved ones in an environment where safety appears compromised by either negligence or outright mistreatment.
In summary, disparities in reviews shed light on differing experiences within a single institution tasked with caring for society's most vulnerable populations—those unable to advocate effectively for themselves due to age-related decline or disabilities. While some advocate passionately for Heritage due to exemplary conditions and kindness shown towards residents, others recount tragic stories filled with pain stemming from inadequate oversight or maliciousness within its walls. As such narratives continue emerging publicly online through platforms meant for information sharing among families seeking quality care options, potential clients must consider carefully all perspectives before deciding where best to place their elderly loved ones who require additional help navigating life's complexities safely and compassionately.
Memory Care
Activities on-site
Devotional services off-site
Indoor common areas
Ambulatory care
Diabetic care
Meals provided Activities on-site Devotional activities offsiteThe Heritage Place Adult Living Center in Statesville, NC is a welcoming assisted living community that offers a variety of amenities and care services for its residents. The community understands the importance of devotional services for spiritual well-being, and therefore provides off-site devotional services to cater to the residents' religious needs.
Indoor common areas are also available within the community, providing a cozy and comfortable space for residents to socialize or relax. These common areas encourage interaction among residents, fostering a sense of community and companionship.
The Heritage Place Adult Living Center also offers specialized care services for individuals with diabetes. This includes monitoring blood sugar levels, administering medication as required, and promoting a healthy lifestyle through dietary guidance and exercise programs.
In terms of activities, the center organizes devotional activities offsite, allowing residents to connect with their faith and engage in meaningful spiritual experiences. Additionally, there are parks located nearby for residents who enjoy spending time outdoors or engaging in recreational activities surrounded by nature.
Overall, the Heritage Place Adult Living Center provides a caring and supportive environment where residents can feel comfortable and receive the assistance they need while enjoying various amenities and engaging in activities that enhance their overall well-being.
Heritage Place Adult Living Center is located at 1372 Eufola Road PO Box 903, Statesville, NC 28677 in Iredell County, North Carolina
Yes, Heritage Place Adult Living Center provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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