Brookdale High Point North Memory Care

Pros

• Many families have had positive experiences with the courteous and kind staff at Brookdale High Point North Memory Care, who are attentive to their concerns throughout the process.
• The facility is noted for its cleanliness and well-groomed residents, creating a welcoming environment for both residents and their families.
• Residents at Brookdale High Point North are engaged in various activities, contributing to a stimulating atmosphere where they stay busy and active.
• Families appreciate the genuine care that staff members provide, fostering a sense of community that feels like family.
• The facility's safety features and warm ambiance have been highlighted as reasons why families feel comfortable choosing Brookdale for their loved ones.
• Residents enjoy delicious meals and participate in engaging outings, enhancing their overall living experience at the facility.
• Several reviews express gratitude for the helpfulness of specific staff members who go above and beyond to ensure residents' needs are met promptly.
• Many families recommend Brookdale High Point North Memory Care based on their positive experiences and the caring approach of the staff.

Cons

• The facility appeared to be understaffed, particularly for the level of care required by dementia patients with mobility issues.
• A resident's walker was taken away shortly after admission, leading to a significant loss of strength due to lack of exercise.
• Residents were allowed to refuse participation in activities and often remained isolated in their rooms for extended periods.
• Multiple reports indicated residents were left in urine-soaked clothing, and there was a strong ammonia smell in one resident's room.
• There were issues with communication regarding billing, resulting in unauthorized charges for an extended stay after removal from the facility.
• One review described horrific conditions such as neglect, inadequate hygiene practices, and insufficient staff attention leading to falls and other incidents.
• Despite high costs, the overall care provided did not meet expectations based on experiences shared by some families.

Review

Brookdale High Point North Memory Care has garnered a range of reviews that paint a complex picture of its services and care environment. For some families, the facility has represented a beacon of hope and support during challenging times, while for others, it has unfortunately fallen short of expectations. Many families expressed gratitude towards the staff's kindness and attentiveness, emphasizing that the facility felt clean, welcoming, and well-maintained. Visitors often noted an inviting atmosphere upon entering, with several commenting on how they felt as if they were placing their loved ones in a special home rather than simply "putting them away." This sentiment was echoed by one reviewer who praised the staff’s genuine care for residents, likening the community to a family.

However, not all experiences mirrored this positivity. Several accounts highlighted severe issues regarding staffing levels and overall care quality. For example, one reviewer lamented their loved one's decline in physical strength due to insufficient encouragement to exercise; following admission, their relative was placed in a wheelchair instead of being encouraged to use her walker. This neglect negatively impacted her health and mobility long-term. Another review pointed out alarming instances where residents were left unattended for extended periods or kept in unsanitary conditions, which sparked deep dissatisfaction among families relying on Brookdale for appropriate care.

The discrepancies between experiences at Brookdale High Point North are strikingly pronounced. While some families have expressed satisfaction with the cleanliness and friendliness of the staff—citing positive interactions during family visits—others reported distressing situations where basic hygiene and dignity were not upheld consistently. One particularly poignant account described a resident who was frequently wet with urine during visits and whose living space bore an overwhelming smell due to lack of cleanliness. Such experiences fostered distrust among certain families regarding both day-to-day operations at the facility and overarching management policies.

Costs associated with residing at Brookdale also surfaced repeatedly in reviews, alongside concerns about transparency related to pricing structures versus actual value received in care services. Many reviewers noted that despite paying premium rates typical for memory care facilities, they struggled to recognize corresponding value in terms of adequate staffing or attentive service delivery. A couple of reviewers expressed frustration over unexpected charges post-discharge—highlighting issues with communication from both local staff and corporate offices regarding financial matters—and ultimately left feeling taken advantage of due to lackluster service standards.

Yet even amidst these criticisms are voices advocating for Brookdale High Point North Memory Care based on personal experience. Some families shared heartfelt gratitude toward specific staff members who went above and beyond assuring smooth transitions into memory care while providing ongoing support throughout difficult times. Positive comments about engaging activities offered within the facility also appeared frequently; several reviewers highlighted social opportunities provided for residents as essential aspects contributing positively toward their loved ones' emotional well-being.

Overall, assessments of Brookdale High Point North Memory Care reflect both commendations for caring attitudes among certain staff members coupled with serious concerns over operational issues impacting resident welfare during crucial moments requiring heightened attention—a reality that any prospective resident’s family must consider when navigating these pivotal decisions surrounding memory care placements. It is clear that while some families have had optimal experiences supported by dedicated employees fostering familial connections within their communities, substantial work remains necessary towards ensuring all residents receive consistent compassion-driven assistance reflective of what’s promised when families commit their loved ones’ well-being into anyone’s hands whether at Brookdale or elsewhere within similar settings across this emotionally taxing landscape surrounding long-term eldercare choices.

This area of High Point, North Carolina, offers a variety of amenities that cater to senior living needs. With several hospitals nearby such as Bethany Cardiology and Wake Forest Univ Bapt Med Center, you can have peace of mind knowing that medical care is easily accessible. In addition, there are plenty of cafes and restaurants within a short distance for dining options, including Chick-Fil-A and Panera Bread. Nearby pharmacies like Walgreens and CVS Pharmacy ensure that medication needs can be met conveniently. For entertainment and leisure, there are theaters like Regal Palladium & IMAX and parks such as Union Cross Park for outdoor activities. Places of worship like Immaculate Heart of Mary Catholic Church provide spiritual fulfillment for those seeking a religious community. With physicians offices like Eagle Family Medicine and Greensboro Orthopaedics in the vicinity, healthcare services are readily available. Overall, this area offers a well-rounded environment conducive to senior living.

Hospitals

• Bethany Cardiology (0.1 miles)
• Wake Forest Univ Bapt Med Center (16.4 miles)
• WFBH Ardmore Tower (17 miles)

Cafes

• Panera Bread (0.5 miles)
• Starbucks (4.6 miles)
• Starbucks (6.2 miles)
• Caribou Coffee (8.8 miles)
• Starbucks (9.5 miles)
• Panera Bread (9.8 miles)
• Starbucks (9.9 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• McAlister's Deli (0.7 miles)
• Porterhouse Burger Company (0.8 miles)
• Salsarita's Fresh Mexican Grill (1 miles)
• Chicken Salad Chick (1 miles)
• Rice Paper (3.2 miles)
• Spare Time Greensboro (3.9 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (2.7 miles)
• Target Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• Healthy House (3.5 miles)
• Walmart Pharmacy (4.4 miles)
• Walgreens (4.5 miles)

Theaters

• Regal Palladium & IMAX (0.8 miles)
• AMC CLASSIC Greensboro 18 (5.4 miles)
• Regal Greensboro Grande & RPX (8.6 miles)

Places of Worship

• Immaculate Heart of Mary Catholic Church (2.4 miles)
• Pinecroft Baptist Church (7.4 miles)
• Lindley Park Baptist Church (7.5 miles)
• Christ United Methodist Church (8 miles)

Physicians

• Guilford Family Dentistry (6 miles)
• Eagle Family Medicine (6.6 miles)
• Greensboro Imaging (7.5 miles)
• Eagle Family Medicine At Triad (7.7 miles)
• Northwest Pediatrics (8.2 miles)
• Greensboro Orthopaedics (8.7 miles)
• Greensboro Orthopedics (8.8 miles)

Parks

• Union Cross Park (9.1 miles)
• Salem Lake Trail (12.9 miles)