Information last verified:
4353 Grassy Moss Drive, Greensboro, NC 27409
For more information about senior living options: (844) 490-3973
Martin is praised for going above and beyond to help jump-start a car, test the battery, and handle a stressful situation with kindness. The front office team is celebrated for creating a beautiful bouquet and for their thoughtfulness and creativity that made a graduation day feel extra special. The maintenance staff, including Rourke, Mickey, and Dan, are described as friendly, quick, professional, and dedicated to resolving issues. Alicia is described as amazing, professional, compassionate, and a wonderful listener who provides superior service. Kenzie is highlighted for being helpful, friendly, and knowledgeable, making tours and decisions easy. Brittney is cited as a professional, kind, and refreshing presence in the office, with the overall office staff described as welcoming and helpful. Haley is praised as super sweet, attentive, and consistently excellent in interactions with residents. The Enclave is regarded as a great community with amazing staff, top-notch amenities, and a safe, pleasant environment.
Terrible management, they tow visitors’ vehicles parked in visitors parking spaces. The dog park is small and not well maintained, with leftover messes, dirt, mud, and pet waste stations often lacking bags. Hidden fees like valet trash and sewer/water charges make this place more expensive than similar properties. The property manager is extremely unprofessional and rude, making it hard to recommend renting here. Since the management change, the complex has deteriorated with slow repairs and unresolved maintenance issues. Reviews allege scams and that refunds or deposits are not returned promptly or at all. Move-in conditions included dirty carpets, a smoky odor, mold, and even bed bugs, with tenants charged for remediation. Signage for visitors is poor, leading to confusion and unexpected towing. The maintenance team is understaffed, resulting in slow repairs and delays.The Villas at Deep River Plantation is best suited for families and long-term residents who prize a community feel, safety, and active engagement from management. Several reviewers highlight family-friendly energy, frequent resident events, and a neighborhood vibe where neighbors look out for one another. The location near the Bicentennial Greenway and convenient access to major routes makes it appealing for households that value quick trips to work, school, or recreation. For parents or caregivers who want responsive staff and a campus-like atmosphere with approachable maintenance, this property often delivers.
Prospective renters who want the warmth of a small-town feel coupled with solid service will also find value in the recent track record under the management group that has taken over. The front office teams, particularly individuals cited by residents as compassionate, professional, and solution-focused, stand out for their willingness to listen and to facilitate moves, transfers, and paperwork. Maintenance staff have earned consistent praise for speed, courtesy, and a practical, hands-on approach to repairs, with names repeatedly commended for resolving issues quickly. In short, the community wins on heart, reliability, and a sense of accessibility when problems arise.
Yet there are clear red flags that warrant careful consideration before committing. A sizable portion of reviews records troubling experiences with management, including slow or opaque responses, disputes over fees, and inconsistent communication about leases and moves. Signs and rules around visitors have caused frustration, and reports of cars being towed due to parking confusion underline the importance of confirming visitor parking policies before inviting guests. Some residents have encountered dated interiors, mold concerns, and pest-related issues in older units, which can translate into ongoing upkeep challenges if choosing a non-renovated home. These threads do not negate the positives, but they do shape the risk profile for newcomers.
For families and residents who decide to move forward, the key decision becomes unit quality and lease clarity. The contrast between renovated and non-renovated apartments is meaningful, non-renovated spaces can feel worn and less healthy, while updated units tend to align with the community’s overall emphasis on comfort and pride of ownership. Tenants should insist on a current-condition walkthrough, inspect flooring and HVAC readiness, and verify pest remediation history before signing. Also prudent is confirming exactly what is included in the monthly charges (trash, water, amenities) and understanding any penalties or add-ons, items that have sparked real frustration for some former residents.
On the positive side, the maintenance culture has evolved notably under new leadership. Reviewers repeatedly credit maintenance crews, Rourke, Dan, Mickey, and others, for rapid response, practical repair work, and a courteous, professional demeanor. The same care extends to the office team, with several residents praising Brittany, Alicia, and their colleagues for being approachable, responsive, and genuinely invested in resident happiness. When maintenance and management align, issues disappear quickly, amenity spaces feel cared-for, and the sense of community deepens rather than fraying after a move-in.
Bottom line: The Villas at Deep River Plantation represents a strong fit for households that want a welcoming, activity-rich environment with dependable maintenance and a responsive office presence, and they are willing to scrutinize unit condition, lease terms, and parking rules up front. For families who prize proximity to greenways, safety, and social programming, the positives can outweigh the drawbacks, especially in renovated units and with careful attention to contract details. However, those prioritizing flawless pest control, perfectly predictable billing, or uniformly consistent management across all buildings may want to compare alternatives or insist on clear remediation histories and signage improvements before committing.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (4 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.The Villas at Deep River Plantation in Greensboro, NC is an assisted living community that offers a comfortable and convenient lifestyle for its residents. The community provides various amenities to ensure that the residents have all the necessary resources at their disposal. Each villa is equipped with telephone and Wi-Fi/high-speed internet, enabling easy communication with loved ones and access to online entertainment.
Care services provided at The Villas include meal preparation and service, ensuring that residents receive nutritious and delicious meals tailored to their dietary needs. Additionally, medication management is available to ensure that residents take their prescribed medications on time and in the correct dosage.
Residents at The Villas also benefit from the convenient location of the community. With three cafes located nearby, they can enjoy a cup of coffee or socialize with friends without having to venture too far. There are also ten pharmacies in close proximity, making it easy for residents to obtain their medications or other health-related supplies.
Accessing medical care is made simple with two physicians located nearby. Residents can easily schedule appointments or seek medical advice whenever needed. Furthermore, there are 14 restaurants in the surrounding area, offering a variety of dining options for those who wish to explore different cuisines.
For spiritual needs, there is a place of worship conveniently situated nearby, providing opportunities for residents to engage in religious activities and connect with their faith community.
Residents at The Villas can also enjoy some entertainment options close by, with two theaters offering various shows and performances. This allows them to engage in cultural activities or simply enjoy a night out with friends.
The safety of the residents is prioritized as well, with a hospital situated nearby providing immediate medical attention if ever required.
Overall, The Villas at Deep River Plantation offers a comprehensive and convenient assisted living community where residents can feel comfortable, supported, and enjoy a variety of amenities and services within close proximity.
The Villas at Deep River Plantation is located at 4353 Grassy Moss Drive, Greensboro, NC 27409 in Guilford County, North Carolina
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