Complete Care at Mercerville
SaveInterior
Outdoors
Decor
Living Room
Building
Architecture
Lighting
Lobby
Lounge
2240 Whitehorse-Mercerville Road, Mercerville, NJ 08619
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff take great care of residents, showing attentiveness and compassion. The facility is clean, with friendly and professional staff. Nurses and aides are compassionate and go above and beyond to meet residents' needs. Staff actively engages residents in activities and encourages them to get out of their rooms. Personal care, including hygiene and grooming, is exceptional. The physical therapy team is excellent and management is willing to work with families. The dining room and meals are pleasant, with attentive dining staff. The facility has a warm, welcoming atmosphere and a sense of community. Front desk staff are professional, and the overall staff demonstrate consistent professionalism. Families feel reassured by diligent monitoring of each room and the safety of residents. Residents benefit from a robust activities program and social events that keep them engaged. The facility is described by some families as a gem, with caring staff and genuine concern for residents.
The facility's communication with families was poor and inconsistent, leaving them to chase information. Basic needs and comfort took too long to address, with a lack of coordination between the medical team and caregivers. The environment was outdated, dirty, and crowded, with rooms that were not properly cleaned and had a strong odor. Staff were often unresponsive or unfriendly, and patients' needs were frequently not addressed. There were deliberate delays in releasing patients, prolonging stays and risking health outcomes. Some reviewers attributed their loved one's worsening condition to negligence by the facility. The care was described as horrible and unsafe, with call buttons ignored and staff not acting promptly. The facility is not recommended; warnings to avoid it were common. Sanitation issues were reported, including feces on toilets and patients having to clean up themselves. Management was accused of lying or misrepresenting the quality of care.Complete Care at Mercerville is best suited for families seeking an activity-forward rehabilitation-to-long-term care setting where a sizable staff demonstrates genuine care and residents participate in a full calendar of therapies and social events. The community tends to reward those who respond well to structured programming, enjoy daily interaction with therapy teams, and appreciate a dining and activity schedule designed to keep elders engaged. In short, it works best for residents who thrive on visible staff involvement, regular programming, and social opportunities that keep life oriented around the floor rather than the room.
That said, this facility is not a fit for everyone. Families who prioritize consistently rapid care, pristine, modernized rooms, and consistently flawless communication should consider alternatives. Several reviewers flag outdated infrastructure, crowded layouts, and persistent odor issues in parts of the building, which can undermine comfort and infection-control confidence. When reliability and administrative responsiveness are nonnegotiable, it's prudent to look elsewhere and compare options with more uniform performance across units.
On the positive side, the strongest assets center on staff engagement and the rehab-oriented culture. Many nurses, aides, and therapists are described as caring, patient, and attentive, with particular appreciation for physical therapy and daily monitoring. Families frequently highlight compassionate nurses and a responsive activities team that provides meaningful engagement, contributing to improved mood and a sense of safety. Clean dining rooms and well-run meals add to a livable atmosphere, while some families report consistent, reassuring contact from social workers and admissions staff.
Additionally, several family voices praise particular caregivers and leaders - nurses who go above and beyond, and managers who coordinate care with a visible commitment to residents' well-being. Where these strengths show up, they translate into tangible benefits: residents who stay engaged, better hygiene and grooming, and a clearer sense that someone is watching over daily needs. In practice, these positives often harmonize with rehab progress, makingMercerville a credible choice for those who place high value on person-centered attention and an active, socially involved milieu.
The most serious red flags appear consistently in the loudest, most cautionary reviews. There are repeated complaints about inconsistent communication and slow responses to basic needs, with several accounts describing long call-bell delays and caregivers who seem overwhelmed or inattentive. Other reports describe a gloomy, crowded environment, with rooms that feel cramped and, at times, poorly maintained. More troubling are accounts of neglectful moments - residents left sitting in soiled conditions, discharge delays that forced families to advocate aggressively, and, in extreme cases, injuries or illness that some attribute to lapses in care. These experiences cannot be dismissed and must be weighed heavily in any decision.
When deciding, families should plan a thorough, unit-by-unit evaluation rather than relying on a general impression. Ask to tour multiple spaces, observe medication handling and housekeeping, and speak with frontline staff about typical response times. Verify that a discharge planning process is clear and timely, especially for rehab-to-home goals. If the priority is a predictable environment with consistently responsive care, alternatives with fewer reported reliability gaps may be preferable. If, however, the goal is an involved, therapy-driven setting where care teams are genuinely engaged and residents participate in rich daily programming, Complete Care at Mercerville can be a solid fit - provided the family can confirm unit-by-unit reliability and staffing stability before committing.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Trenton-Mercer County (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Complete Care at Mercerville is a skilled nursing facility located in Mercerville, NJ. Our community is dedicated to providing high-quality care and support for individuals who require assistance with daily activities and health management.
Our residents enjoy a comfortable and fully furnished living environment that includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services. We also provide a dining room where nutritious meals are served, catering to special dietary restrictions when needed.
We understand the importance of engaging activities for our residents' well-being. That's why we offer scheduled daily activities to keep them entertained and active. In addition, our community is surrounded by cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals for easy access to various services.
At Complete Care at Mercerville, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met effectively. Our team is knowledgeable in managing diabetes diets, medication administration, mental wellness programs, mild cognitive impairments, specialized memory care programming for individuals with memory loss conditions such as Alzheimer's or dementia.
We also offer respite or short-term stays for those who need temporary care or recovery support after surgery or illness. Our move-in coordination services make the transition to our community seamless and stress-free.
Transportation arrangements for medical appointments are available to ensure residents can attend their healthcare appointments conveniently.
At Complete Care at Mercerville, we prioritize the comfort and well-being of our residents by providing personalized care services in a warm and inviting environment.
Complete Care at Mercerville is located at 2240 Whitehorse-Mercerville Road, Mercerville, NJ 08619 in Mercer County, New Jersey
The array of features at Complete Care at Mercerville is meticulously designed to support residents with dementia or Alzheimer's disease, fostering an environment that promotes their well-being and independence. Assistance with dressing and bathing not only ensures personal hygiene but also helps residents maintain dignity and self-esteem. Medication management is crucial for preventing complications associated with cognitive decline, while meal preparation and service cater to nutritional needs, enhancing physical health. Transportation arrangements facilitate access to medical appointments, supporting continuity of care through coordination with healthcare providers. Activities of daily living assistance empowers residents to carry out routine tasks, thereby encouraging autonomy within a safe framework. The presence of 24-hour supervision offers peace of mind for both residents and their families, ensuring immediate support when needed. Complementing these services are mental wellness programs and specialized memory care programming, which engage residents cognitively and socially, promoting mental stimulation essential for mitigating the effects of mild cognitive impairment and more advanced stages of dementia.
Complete Care at Mercerville on seniors.fyi includes 14 photos including images showing interior, lighting, landscaping, minimalist, building, reception, entrance, architecture, and more.
Mercerville Center
Mercerville, NJ
Premium amenities with strong healthcare access and nearby services.
Pond Run Housing
Trenton, NJ
Assisted living with on-site activities, meals, and diabetic care in a convenient location with indoor common areas.
Brookdale Hamilton
Hamilton, NJ
Friendly, compassionate staff in a small, intimate memory-care community with personalized care.
Hamilton Grove Healthcare And Rehabilitation
Hamilton, NJ
Friendly, attentive staff with high-quality rehabilitation services.
Hamilton Grove Rehabilitation and Healthcare
Hamilton, NJ
Mercer County Geriatric Ctr
Trenton, NJ
Compassionate staff with personalized therapy and consistently good meals.
The Landing of Hamilton
Hamilton, NJ
Attentive, safe care in a clean, inviting environment with friendly staff and engaging activities.
Homestead at Hamilton
Hamilton Township, NJ
Friendly staff with engaging activities in a welcoming, well-maintained environment, especially in memory care.
Enchantment at Hamilton
Hamilton Township, NJ
Modern amenities with on-site dining and care services.
Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Interior
Outdoors
Decor
Living Room
Building
Architecture
Lighting
Lobby
Lounge
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations