Complete Care at Mercerville
Save2240 Whitehorse-Mercerville Road, Mercerville, NJ 08619
For more information about senior living options: (844) 490-3973
Mercerville, NJ is home to the Mercerville Center, a nursing facility that provides wound care services. However, recent accounts from a concerned family member shed light on some concerning aspects of the facility. The individual expressed their distress over the fact that their sister had been moved to three different rooms during her two-week stay and was currently sleeping on an uncomfortable air mattress. When they called to inquire about this situation, they were met with rudeness from one of the staff members who insisted that an air mattress sufficed as a bed. Furthermore, there seemed to be no clarity regarding whether the head of the bed could be adjusted.
Additionally, this family member described the overall state of the facility in negative terms - old, worn, dirty, and with an unpleasant smell. These critiques raise significant concerns about the environment that patients are subjected to during their stay at Mercerville Center.
On a more positive note, another reviewer shared their contentment with their wife's experience at Mercerville Center. They highlighted choosing this center due to its comparable rating to other local nursing homes and its ample staffing levels. While they acknowledged that not all staff members were exemplary, most earned an average rating of three out of five. Unfortunately for their wife, she was unable to partake in many activities offered by the facility due to her limitations; however, they believed it would benefit those undergoing therapy or those who are mobile.
A third review recounted a touching experience involving their father-in-law who received exceptional care until his passing while at Mercerville Center. The reviewer particularly appreciated how well he was looked after during his time there. The environment seemed pleasant and inviting as evidenced by communal spaces such as a dining room where residents could socialize and participate in various activities like bingo parties or religious services like communion and masses.
Moreover, this facility reportedly fostered strong connections between staff and residents through attentive care and prompt resolution of any issues encountered. Although it was mentioned that the facility is older, the rooms were deemed as adequate with ample lighting and regular check-ins from staff. The reviewer's mother had been engaged in therapy until she reached a plateau, at which point the staff continued to prioritize her wellbeing through daily movements and maintaining an active day room for puzzles and exercises.
In conclusion, these reviews shed light on various aspects of Mercerville Center's performance. While concerns were raised over room changes, comfort levels, and the state of the facility itself, there were also commendations relating to staff attentiveness, resident activities, communal spaces, and general concern for residents' overall wellbeing. As individuals consider their options for loved ones requiring nursing care in Mercerville, NJ, these reviews present a balanced perspective that should be taken into account.
Complete Care at Mercerville is a skilled nursing facility located in Mercerville, NJ. Our community is dedicated to providing high-quality care and support for individuals who require assistance with daily activities and health management.
Our residents enjoy a comfortable and fully furnished living environment that includes amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services. We also provide a dining room where nutritious meals are served, catering to special dietary restrictions when needed.
We understand the importance of engaging activities for our residents' well-being. That's why we offer scheduled daily activities to keep them entertained and active. In addition, our community is surrounded by cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals for easy access to various services.
At Complete Care at Mercerville, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met effectively. Our team is knowledgeable in managing diabetes diets, medication administration, mental wellness programs, mild cognitive impairments, specialized memory care programming for individuals with memory loss conditions such as Alzheimer's or dementia.
We also offer respite or short-term stays for those who need temporary care or recovery support after surgery or illness. Our move-in coordination services make the transition to our community seamless and stress-free.
Transportation arrangements for medical appointments are available to ensure residents can attend their healthcare appointments conveniently.
At Complete Care at Mercerville, we prioritize the comfort and well-being of our residents by providing personalized care services in a warm and inviting environment.
Complete Care at Mercerville is located at 2240 Whitehorse-Mercerville Road, Mercerville, NJ 08619 in Mercer County, New Jersey
The array of features at Complete Care at Mercerville is meticulously designed to support residents with dementia or Alzheimer's disease, fostering an environment that promotes their well-being and independence. Assistance with dressing and bathing not only ensures personal hygiene but also helps residents maintain dignity and self-esteem. Medication management is crucial for preventing complications associated with cognitive decline, while meal preparation and service cater to nutritional needs, enhancing physical health. Transportation arrangements facilitate access to medical appointments, supporting continuity of care through coordination with healthcare providers. Activities of daily living assistance empowers residents to carry out routine tasks, thereby encouraging autonomy within a safe framework. The presence of 24-hour supervision offers peace of mind for both residents and their families, ensuring immediate support when needed. Complementing these services are mental wellness programs and specialized memory care programming, which engage residents cognitively and socially, promoting mental stimulation essential for mitigating the effects of mild cognitive impairment and more advanced stages of dementia.
Complete Care at Mercerville on seniors.fyi includes 14 photos including images showing interior, lighting, landscaping, minimalist, building, reception, lobby, entrance, and more.
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