Complete Care Brakeley Park

Pros

• The staff at Brakeley Park Center is exceptionally kind and attentive.
• The facility is clean and well-managed, ensuring a comfortable environment for residents.
• The delivery of service and activities are geared towards providing high-quality care in both the skilled nursing and rehab center.
• Some staff members sincerely care about the patients, demonstrating conscientiousness and compassion.
• The initial contact with the facility was positive, with a helpful and friendly representative assisting the family.
• The residents enjoy games and activities that serve as distractions from their daily routines.
• The staff members appear to prioritize the well-being of residents, indicating their commitment to providing quality care.

Cons

• The facility's staff does not return calls or emails, indicating a lack of communication and attentiveness towards potential residents' families.
• Caregivers neglect to respond promptly to call buttons, showing a lack of concern for the patients' needs.
• Medications and pain management are not adequately addressed by the staff, causing delays and indifference towards patients' wellbeing.
• The attitude of the staff noticeably changes when administrative personnel are not present, implying a lack of consistent care and attention during certain periods.
• One reviewer strongly advises against sending anyone to this facility for rehabilitation or nursing home care.
• The lack of natural light in the rooms makes residents feel trapped and depressed, potentially impacting their mental health negatively.
• Residents at Brakeley Park Center do not have a sense of purpose or motivation, as games and activities provided do not give them a reason to live.
• Visiting the facility has caused one reviewer to develop a fear of growing old due to what they observed and experienced.

Review

Finding the right facility for an aging loved one is a task that requires careful consideration and thorough research. In the case of one family, their search for a suitable place for their mother has been met with frustration and disappointment. Despite initial positive interactions with a helpful and friendly staff member, communication has gradually deteriorated over the past few weeks. Phone calls and emails have gone unanswered, leaving the family feeling neglected and concerned about how their mother would be treated as a resident.

One of the primary concerns voiced by visitors to this facility is the lack of responsiveness from staff members. Even when call buttons are pressed for hours, it seems that assistance is slow to arrive. Additionally, staff members appear reluctant to explain medications or address concerns, making it difficult for residents to feel heard and understood. Waiting times for pain medication can be exceptionally long - up to eight hours - which can be distressing for individuals in need of relief. The absence of sincere care from most members of the staff compounds these issues, leaving only a couple of people who genuinely show concern for the patients.

On a more positive note, Brakeley Park Center is commended for its cleanliness and management. Visitors note that the facility appears well-maintained, providing an environment conducive to good health and hygiene. The staff is also described as being attentive and kind, contradicting previous complaints about responsiveness. It should be noted that these positive aspects mainly pertain to the nursing home section rather than assisted living facilities.

While commendable in some areas, there are clear shortcomings at Brakeley Park Center that cannot be ignored. Several reviewers express concern about the overall atmosphere within the facility; many find it dark and devoid of natural light. This lack of brightness can contribute to feelings of being trapped or depressed among residents. Furthermore, visitors note that residents seem to lack a sense of purpose or fulfillment beyond engaging in games and activities provided by the facility.

The final review highlights an unexpected consequence of visiting a facility – the development of a fear of growing old. This sentiment speaks to the profound impact that a negative experience can have on individuals and their perception of aging. It serves as a reminder that not only is it important to consider the physical aspects of a facility, but also the emotional well-being it fosters among its residents.

In conclusion, Brakeley Park Center has received mixed reviews from those who have had experiences with the facility. While there are positive mentions of cleanliness and caring staff members, concerns about unresponsiveness, medication delays, lack of natural light, and a sense of purposelessness among residents cannot be ignored. When considering the placement of an aging loved one in this facility, thorough deliberation and further investigation into these issues are warranted.

Physicians

• Coordinated Health (0.1 miles)
• Coventry Eye Associates (0.1 miles)
• Hillcrest OB/GYN Associates (0.2 miles)
• Lehigh Valley Wellness Center (0.2 miles)
• Easton Orthopaedic Group (0.6 miles)
• Finegan Eye Associates (0.6 miles)
• Village Medical Associates (0.7 miles)

Restaurants

• Acasia Thai Restaurant (0.5 miles)
• Chick-Fil-A (1.6 miles)
• 3rd & Ferry Fish Market (2.4 miles)
• White Castle (2.4 miles)
• McDonald's (2.5 miles)
• IHOP (2.6 miles)
• Two Rivers Brewing Company (2.6 miles)

Hospitals

• St. Luke's Hospital - Warren Campus (0.6 miles)
• Warren Hospital (1 miles)
• Warren Hospital (3.7 miles)
• Maternity Ward (4.1 miles)
• Easton Hospital Imaging Center (4.4 miles)
• St Luke's Hospital - Anderson Campus (5.5 miles)
• Emergency Room at Lehigh Valley Hospital–Hecktown Oaks (6.2 miles)

Parks

• Lopatcong Park (0.7 miles)
• Scott Park (2.2 miles)
• Parking Garage (2.4 miles)
• Penn Pump Park (4.2 miles)
• Hugh Moore Park (4.3 miles)
• Mill Race Park (4.5 miles)
• Nazareth Borough Park (7.9 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (1.7 miles)
• Threebirds Coffee (2.2 miles)
• Starbucks (6.1 miles)
• Starbucks (7.6 miles)
• Homestead Coffee Roasters (10.2 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• Walgreens (3 miles)
• Welcome Pharmacy (3.6 miles)
• Easton Specialty Pharmacy (4 miles)
• Walgreens (4.5 miles)
• Palotx Weis Market 168 (4.7 miles)
• Walmart Pharmacy (6.2 miles)

Places of Worship

• Good Shepherd Lutheran Church (4.2 miles)
• Our Lady of Perpetual Help (9.4 miles)