Mountain View Healthcare

1211 North Ash Street, Po Box 879, Mountain View, MO 65548

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is clean and well-maintained, contributing to a positive living environment for residents.
  • pro The staff members, particularly the nurses and aides, are friendly and attentive, often taking the time to engage with family members.
  • pro The activities program is excellent, offering multiple daily activities that encourage social interaction and engagement among residents.
  • pro Meal times provide a pleasant experience, with great care taken to accommodate residents' dietary preferences and special requests.
  • pro The facility hosts enjoyable church services each Sunday, providing spiritual support to residents from various community churches.

Cons

  • pro The administrative staff at the facility demonstrated a lack of communication and support, leading to frustration for family members seeking information about care.
  • pro The representative from administration considered requests from hospice providers as unwanted intrusions, creating tension during critical moments.
  • pro Family members felt ignored and dismissed when requesting essential items such as bed rails for their loved one, which contributed to a negative experience.
  • pro The administrative staff seemed more concerned with external opinions than with the actual care and well-being of the residents.
  • pro The behavior of the administrative representative was confrontational and inappropriate, especially in the presence of a dying patient.

Review

The experience of families dealing with elder care facilities can often be a complex and emotionally charged journey that highlights both commendable aspects and glaring deficiencies. One individual shared deep regret about their mother’s last months at Mountain View Healthcare, reflecting on the challenges faced within the facility. Commendations were made for the overworked nursing staff and medical technicians, who generally performed well under pressure. However, the shortcomings in administrative support raised serious concerns. The review pointed out a troubling lack of communication between shifts, which left family members seeking clarity about their loved ones' care often frustrated and feeling sidelined.

The disconnect was particularly pronounced when it came to interactions with hospice care providers. Though these independent professionals provided valuable insight into the mother’s health status, they faced resistance from facility administration. This tension culminated in an incident during her final days where an administrative representative confronted the reviewer regarding a request for bed rails—an essential item that had been sought for weeks but went unaddressed by the facility's staff. This encounter turned confrontational as the administrator not only expressed dissent towards hospice's involvement but also created a distressing atmosphere in what should have been a peaceful time for saying goodbye.

Moreover, this member of the administrative team persisted in making accusations against family members while they were actively grieving, even resorting to bringing med techs into their private space to demand answers about perceived problems. Such behavior not only compounded grief but highlighted systemic issues within the facility—issues that seemed to stem from an administrative culture more concerned with appearances than patient care or familial support. The review encapsulated this sentiment by clearly identifying that blame did not lie with nurses or medical technicians; instead, it reflected broader organizational failures.

In contrast to these severe criticisms, other elements of Mountain View Healthcare were praised in another account concerning its general environment and service offerings for residents like a grandfather who had briefly stayed there. While acknowledging that this facility was neither exemplary nor abysmal when compared to others visited during their grandfather's search for care, it was chosen primarily for its proximity and decent conditions. Visitors noted that while some areas required improvement—especially surrounding communications—the overall cleanliness of Mountain View gave a positive first impression.

The staff received accolades from family members for taking time daily to engage with residents and families alike, demonstrating genuine compassion and dedication amidst stressful operations. Specifically noted were nurses and aides who often prioritized resident needs over bureaucratic concerns—a stark contrast to those involved in higher-level management positions who appeared disengaged from actual resident experiences. These sentiments underscore how critical personal interactions are in healthcare environments, particularly those involving vulnerable populations.

Activities at Mountain View Healthcare stood out as another positive aspect deserving recognition; residents could partake in various daily programs designed to foster engagement and community spirit through games, reading sessions, coffee gatherings, and regular church services hosted by different local congregations each week. Meal times also received praise for attention to dietary preferences—a detail many facilities overlook—with opportunities provided even for vegetarian residents like the grandfather mentioned.

Ultimately, despite some notable dichotomies between operational efficiency and interpersonal relations within Mountain View Healthcare—illustrating both strengths and significant areas needing attention—it was acknowledged that personal choices still played a vital role in such decisions about healthcare facilities for loved ones nearing life’s end. This nuanced portrayal of experiences reiterates how vital effective communication is across all levels within eldercare facilities while also highlighting moments where positive human interaction can shine through even amid institutional shortcomings.

Features

Housing

  • 105 resident community capacity 105 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountain View Healthcare is a premier assisted living community located in Mountain View, MO. Offering a range of care services, including skilled nursing facility care, our community is dedicated to providing a comfortable and nurturing environment for our residents.

At Mountain View Healthcare, we understand the importance of amenities in enhancing the quality of life for our residents. That's why we offer an array of exceptional amenities, including a beauty salon for pampering and self-care, cable or satellite TV for entertainment, community operated transportation for convenience, a computer center for staying connected with loved ones, and a fully furnished living space for comfort.

We also provide various recreational facilities such as a gaming room and fitness room to promote physical activity and wellness among our residents. Our beautiful garden and outdoor spaces allow residents to enjoy nature and relax in serene surroundings. For those who enjoy reading or quiet time, we have a small library perfect for leisurely reading.

Our dining services at Mountain View Healthcare are designed to cater to individual needs and preferences. We accommodate special dietary restrictions while ensuring delicious and nutritious meals prepared by our expert staff. Residents can savor their meals in our restaurant-style dining room or within the comfort of their own kitchenette.

In terms of care services, we prioritize the well-being of our residents through round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our experienced staff also provide medication management services to ensure proper administration and adherence. We understand the importance of maintaining health conditions like diabetes, which is why we offer specialized diabetes diets.

To keep our residents engaged and entertained, we offer an extensive selection of activities tailored to their interests. From concierge services that fulfill personal requests to fitness programs that promote active lifestyles, there is never a dull moment at Mountain View Healthcare. Planned day trips allow residents to explore the local area, while resident-run activities encourage socialization among peers. Additionally, scheduled daily activities ensure there's always something enjoyable happening within our community.

In terms of location, our community benefits from its proximity to various establishments. With several cafes, parks, pharmacies, restaurants, places of worship, and even hospitals nearby, residents have easy access to the essentials and can enjoy a vibrant lifestyle.

At Mountain View Healthcare in Mountain View, MO, we strive to provide exceptional care and support for our residents. Our commitment to their well-being is reflected in the comprehensive services we offer and the warm and welcoming environment of our community.

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.5 miles)
  • Walgreens (0.7 miles)
  • Ferguson Drug Co. (14.9 miles)
  • Mika's Medicine (20.6 miles)
  • Ramey (20.8 miles)

Restaurants

  • Subway (0.5 miles)
  • Sonic Drive-In (0.6 miles)
  • Shine & Dine Carwash (0.6 miles)
  • Fine China (0.6 miles)
  • Blimpie (0.6 miles)
  • Taco Bell (0.7 miles)
  • CJ Diner (0.7 miles)

Places of Worship

  • Mountain View Church Of Christ (0.5 miles)
  • United Methodist (0.6 miles)
  • First Church of God (0.6 miles)
  • First Presbyterian Church (0.7 miles)
  • Mountain View Nazarene Church (0.7 miles)
  • First Baptist Church (0.8 miles)
  • Little Zion Baptist Church (0.8 miles)

Cafes

  • T C's Cafe & Confections (0.5 miles)
  • Garden Gate Tea Room (0.8 miles)
  • Common Grounds Coffeehouse (3.1 miles)
  • Grump's Grub (20.6 miles)
  • Flossie's Apple Barrel (20.7 miles)

Physicians

  • Ozarks Healthcare Mountain View (0.7 miles)
  • Medical Clinic of Willow Springs Cabool (14.4 miles)
  • Valley Medical Center PC (15.1 miles)
  • Valley Medical Clinic (15.1 miles)

Hospitals

  • Mcvicker Family Health Care (0.7 miles)

Parks

  • Blue Spring Campsite (4.7 miles)
  • Ozark National Scenic Riverways (16.9 miles)
  • Eleven Point National Scenic River (20.3 miles)
  • West Plains City Parks (20.5 miles)

Transportation

  • BNSF Railway Company (13.7 miles)
  • U-Haul Neighborhood Dealer (14.4 miles)
  • West Plains Municipal Airport (UNO) (14.4 miles)
  • West Plains Regional Airport (14.4 miles)

Theaters

  • Star Theatre (14.9 miles)

Frequently Asked Questions

Where is Mountain View Healthcare?
Does Mountain View Healthcare provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

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