Southview Acres Care Center

Pros

• The staff at Southview Acres Health Care Center is attentive, professional, and shows great compassion towards residents.
• Residents receive high-quality care that exceeds expectations, even during challenging times like the COVID-19 pandemic.
• The facility maintains good communication with families, providing updates and reassurance throughout the care process.
• The housekeeping staff ensures that resident rooms are kept very clean and tidy.
• Physical and occupational therapy services are well-regarded, contributing positively to residents' recovery.
• Staff demonstrates patience and kindness, effectively handling challenging situations with difficult residents.
• The facility offers a variety of activities to promote engagement and wellbeing among residents.
• Families feel comfortable and confident in the care their loved ones receive at Southview Acres Health Care Center.

Cons

• One reviewer experienced difficulty with staff assistance during the first night, feeling that staff were unwilling to help with necessary movements.
• The food quality was described as "inedible" during the first week of stay.
• There were significant concerns about medication errors, with two instances where the wrong medication was almost given.
• Limited TV channels and only offering Fox cable news was mentioned as a drawback.
• Despite some positive experiences, one reviewer stated they would "never recommend Southview Acres" due to specific issues encountered during their stay.

Summary

Southview Acres Health Care Center has garnered a spectrum of reviews from families and patients alike, reflecting varied experiences in the realm of long-term care. For many, the facility has become a source of comfort and reassurance during challenging times, particularly amid the recent COVID-19 pandemic. One notable aspect highlighted by several reviewers is the intangible quality of care that residents receive. Families have expressed their gratitude for the attentive, compassionate nature of the staff, who have gone above and beyond to ensure that their loved ones feel supported and cared for, even amidst staffing shortages.

One reviewer emphasized their satisfaction with Southview Acres as they observed the dedication of the staff towards their wife?s care. Despite acknowledging the challenges posed by ongoing staffing issues due to COVID-19, they commended both the nursing staff and cleaning crew for maintaining a clean environment and providing regular meal options tailored to residents' preferences. This attention to detail played a pivotal role in creating a positive atmosphere at Southview Acres, which left families feeling reassured about their loved ones' well-being.

Another review shared an emotional perspective on a mother?s stay at Southview Acres during one of the most trying times experienced by long-term care facilities. The family was pleasantly surprised by not only the level of care but also by how it exceeded their expectations considering news reports about systemic failings during COVID-19 surges in similar settings. The family's appreciation extended to effective communication with administration and nursing directors, who kept them informed throughout their mother?s treatment journey.

Conversely, not all experiences were uniformly positive; some reviewers recounted incidents that raised concerns about certain aspects of care delivery. A patient recovering from surgery detailed a frustrating initial experience where nursing staff hesitated to provide assistance with mobility tasks. Although subsequent days saw an improvement in care quality from day aids and therapy sessions, there were alarming instances related to medication errors that led this patient to feel uncomfortable relying on certain night staff members moving forward.

Despite these concerns regarding specific incidents related to medication management and initial caregiving experiences, many other patrons cited instances where Southview Meadows' employees exhibited remarkable patience and kindness toward difficult residents. Families noted how staff members navigated challenging behavioral situations while displaying professionalism; they remained upbeat under pressure while continuously encouraging participation in activities designed to promote mental engagement among residents.

Overall, several reviews praised Southview Acres as an establishment with a strong reputation within its community. The multitude of recommendations reflected trust built through consistent positive interactions between staff members and both resident patients as well as family members over time. While individual experiences may vary slightly based on specific circumstances or personal expectations?evident through contrasts between idealized observations versus minor complaints?the collective sentiment underscores Southview Acres? commitment to delivering compassionate care under demanding conditions while striving for continued improvement across all levels.

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This area of West St. Paul, Minnesota offers a variety of amenities suitable for senior living. In close proximity, there are several restaurants such as Boulevard Bar & Grille and White Castle, providing options for dining out. Additionally, there are multiple pharmacies like Walgreens located within a short distance, ensuring easy access to medication and healthcare needs. For medical care, nearby physicians' offices and hospitals such as Entira Family Clinics and United Hospital Joint Replacement Center offer convenient healthcare services. The presence of parks like Roosevelt Field and Heritage Village Park provides opportunities for outdoor recreation and relaxation. Transportation options including Union Depot and Minneapolis-St. Paul International Airport allow for easy travel. Places of worship such as the Cathedral of St. Paul and cafes like Starbucks cater to spiritual and social needs in the community. Overall, this area offers a vibrant and diverse environment that could be ideal for senior living with its convenient amenities and attractions.

Restaurants

• Boulevard Bar & Grille (0.1 miles)
• White Castle (0.6 miles)
• McDonald's (2 miles)
• Burger Time (2.2 miles)
• Drkula's 32 Bowl (2.6 miles)
• Pool and Yacht Club (3.5 miles)
• Iwa Sushi (3.5 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2.8 miles)
• Prime Therapeutics (3 miles)
• Walgreens (4.8 miles)
• Walgreens (5.1 miles)

Physicians

• Entira Family Clinics-West St Paul (0.9 miles)
• Dakota Medical Solutions (1.9 miles)
• Soundpoint Audiology (2.2 miles)
• Entira Family Clinics - Inver Grove Heights (2.5 miles)
• Twin Cities Orthopedics Eagan - Viking Lakes (2.9 miles)
• James Winsor DR (3 miles)
• West Side Community Health Services (3.1 miles)

Theaters

• AMC Inver Grove 16 (1.3 miles)

Parks

• Roosevelt Field (1.5 miles)
• Heritage Village Park (2.9 miles)
• Heritage Village Off Leash Dog Park (3.2 miles)
• Burr Oaks Park (4.1 miles)
• Sleepy Hollow Park (4.2 miles)
• Meadow Grass Park (5.5 miles)
• Hidden Falls Park (6 miles)

Hospitals

• United Hospital Joint Relacement Center (4.4 miles)
• St Joseph's Hospital-St Paul (4.6 miles)
• Regions Hospital Burn Center (5 miles)
• Woodwinds Health Campus-Woodbury (5.2 miles)
• VA Medical Center (6.8 miles)

Transportation

• Union Depot (4.4 miles)
• Concourse A (6.4 miles)
• Concourse C (6.7 miles)
• Delta Sky Club (6.7 miles)
• Minneapolis–Saint Paul International Airport (MSP) (6.8 miles)
• Concourse D (6.9 miles)
• Terminal 1-Lindbergh (6.9 miles)

Places of Worship

• Cathedral of St Paul (4.7 miles)
• WW Studio (5.3 miles)
• St George Greek Orthodox Church (5.4 miles)
• Five Oaks Community Church (6 miles)
• Woodcrest Church (6.7 miles)

Cafes

• Starbucks (5.3 miles)
• Panera Bread (5.4 miles)
• Starbucks (6 miles)
• Dunn Brothers Coffee (6.6 miles)
• Groundswell (6.7 miles)
• Caribou Coffee (6.9 miles)