Southview Acres Healthcare Center in West Saint Paul, MN
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2000 Oakdale Avenue, West Saint Paul, MN 55118
For more information about senior living options: (844) 490-3973
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They strive to make the facility feel like home for residents, with welcoming and responsive staff. The facility is clean and well kept. Residents are treated with dignity and kindness. The staff are friendly, caring, and work well as a team to support loved ones. The atmosphere is welcoming and pleasant for both residents and visitors. Meals are prepared fresh, presented well, and seem tasty. The caregiving staff are attentive and genuinely care for residents. The facility offers thoughtful amenities and welcome gifts that enhance the resident experience. Staff are consistently described as kind, helpful, and accommodating by families. There are comforting amenities like snacks and ice cream that residents enjoy.
The nurses did not take vitals during withdrawals and left the resident in agony without pain meds. The wound care was negligent, with dirty bandages and no doctor follow-up for seven days after noticing an infection. The facility was described as filthy and poorly maintained, with a strong odor and ants in a resident's room. The staff were accused of negligence and lying about the resident's welfare, leaving him alone for hours. A patient was told to use the diaper and go in their pants, which was humiliating and undignified. The facility was severely understaffed, resulting in delayed responses and unsafe conditions, including falls. Privacy concerns were raised about personal information being exploited or mishandled. Some reviewers urged others not to bring loved ones there, calling it unsafe and recommending avoiding it. The staff were described as rude, with snide remarks behind residents' backs, and lacking compassion.Southview Acres Healthcare Center in West Saint Paul is best suited for families seeking a warm, home-like environment with approachable staff and solid recovery potential, particularly for short- to medium-term rehabilitation and transitional care. Residents who respond well to a friendly, engaging atmosphere and a clean, well-kept building will find it reassuring. The facility earns trust through staff warmth, visible teamwork, and a setting that feels respectful and dignified. This is not a facility tripwire for those needing constant, high-intensity medical oversight; it works best when a reliable on-site advocate can partner with the care team to monitor progress from day one. In short, the blend of genuine kindness, cleanliness, and a welcoming vibe makes it a practical match for families prioritizing personal connection and a reassuring, orderly environment over sterile certainty.
Who may want to consider alternatives is straightforward. Any loved one with complex medical needs requiring vigilant, around-the-clock management may want to benchmark other options - where pain control, vitals, and rapid response are consistently demonstrated. Several reviews flag delayed medications, lapses in vitals, and uneven responsiveness, which signals risk for residents who depend on timely medical attention. Understaffing and inconsistent safety practices appear in multiple accounts, and cases of poor hygiene or neglect have prompted urgent departures. For households without the bandwidth to supervise care closely, the risk calculus tilts toward alternatives that promise steadier oversight and clearer accountability.
On the upside, the strongest recurring strengths center on the human element and the daily lived experience. Staff friendliness, approachable communication, and a genuinely welcoming atmosphere repeatedly surface as the facility's core advantages. Cleanliness and well-maintained spaces add to a sense of dignity and comfort, while transitional care and rehab pathways receive praise when the right team members are on shift. When care teams collaborate - evidenced by responsive aides, attentive nurses, and proactive family involvement - the quality of life for residents rises noticeably. Meals, snacks, and daily amenities often meet or exceed expectations, reinforcing the impression that this is a place where residents can feel valued and well cared for.
Yet the narrative cannot overlook the other side of the ledger. Several accounts describe troubling gaps: insufficient pain management, delayed responses to urgent needs, and inconsistent follow-through on care plans. Instances of untreated wounds or infections, questions about cleanliness, and even more emotive allegations of negligence have appeared. Some reviews point to communication challenges - families not getting timely updates or not being kept informed about changes in care - that erode trust. These extremes remind that the care experience here can swing, heavily depending on staffing realities on any given day, and that troubled episodes have had real consequences for residents and families.
For families moving forward, a disciplined, proactive approach minimizes risk. Insist on a formal admission discussion with the full care team, and ensure a registered nurse oversees the care plan with explicit accountability. Seek detailed answers about pain management protocols, daily vitals, wound care, and fall prevention, and demand transparent, frequent updates. If dementia or cognitive needs are involved, request placement near the main desk or in a location with closer monitoring, and verify staff have targeted training in memory care. Take multiple tours, inspect housekeeping and pest-control practices, and align expectations with activities and meals. Establish a clear point of contact for rapid escalation and set a trial period to assess responsiveness before long-term commitment.
In sum, Southview Acres offers a solid, people-centric environment with tangible strengths in warmth, atmosphere, and cleanliness when the right staff are on duty. The benefits are meaningful for rehab and transitional care, but the downside risks - understaffing, inconsistent pain management, and variable care quality - mean this is not a fit for every family. A well-placed resident who benefits from active advocacy, routine engagement, and a tolerance for occasional disruption can thrive here. For others, especially those needing rigorous medical oversight or a proven, uniform standard of infection control, exploring alternatives with well-defined metrics and a clear care plan is prudent. The decision should hinge on the ability to maintain watchful oversight and insist on concrete, measurable care expectations from the outset.
231 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southview Acres Healthcare Center is an assisted living community located in West Saint Paul, MN. Our community offers a wide range of amenities to ensure that our residents enjoy a comfortable and convenient lifestyle.
For those who like to stay pampered, we have an on-site beauty salon where residents can get their hair done and feel their best. Our cable or satellite TV service ensures that residents can stay entertained and connected to the world.
We also provide community operated transportation for errands and appointments, as well as transportation arrangements for non-medical needs. Additionally, our computer center allows residents to access the internet and stay connected with their loved ones.
Our dining room offers restaurant-style dining experiences with delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated to ensure that all residents receive the proper nutrition they need.
To promote physical well-being, we have a fitness room with various equipment for exercises tailored to seniors' needs. In addition, we offer a wellness center where residents can attend mental wellness programs and take care of their overall health.
The fully furnished living spaces feature private bathrooms and kitchenettes for added comfort and convenience. Housekeeping services are provided to maintain a clean and organized living environment.
Residents can engage in various activities within our vibrant community. Our gaming room provides opportunities for friendly competition, while our small library offers a quiet space for reading and relaxation. Planned day trips and resident-run activities foster social connections among neighbors.
Southview Acres Healthcare Center is conveniently located near several parks, pharmacies, physicians, restaurants, theaters, hospitals, places of worship, and transportation options.
In summary, Southview Acres Healthcare Center offers a comprehensive assisted living experience with top-notch amenities, personalized care services, delicious dining options, engaging activities, and easy access to nearby facilities.
Southview Acres Healthcare Center is located at 2000 Oakdale Avenue, West Saint Paul, MN 55118 in Ramsey County, Minnesota
Southview Acres Healthcare Center on seniors.fyi includes 9 photos including images showing building, interior, parking, exterior, architecture, windows, hallway, entrance, and more.
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