Overall Review of Southview Acres Healthcare Center
common
Staff attentiveness comes up often
Residents and families frequently describe staff as responsive and helpful during care.
Many reviewers say staff were attentiveācalling families about medication changes, answering questions, and helping with day-to-day needs. A number of visits are described as welcoming and organized, including front-desk guidance and a smoother intake experience. There are also a few sharper accounts of nurses not responding in time or not providing pain relief, though those are outweighed by overall reports of staff being engaged and supportive.
common
Cleanliness is a mixed point
The cleanliness of the building is frequently mentioned, both positively and negatively.
Several reviews describe the facility as clean, well kept, and pleasant during visits. Others mention cleanliness problems such as dirty rooms, a bad smell, trash on the floor, and reports of pests or dirty wound care. Even among positive accounts, some reviewers focus on cleanliness alongside friendly staff, while the negative reviews stand out for describing notable hygiene and infection-related concerns.
caveat
Care depends on staffing and follow-through
Some reviewers raise concerns about staffing levels and getting care as promised.
A recurring negative theme is delays or gaps in careāexamples include medication pain delays, insufficient weekend coverage, and therapy not being available when expected. One reviewer describes an early part of a rehab stay as not matching what was promised, followed by improvement after staffing increased. Taken together, residents and families report that the experience can vary depending on staffing and how quickly care plans are carried out.
differentiator
On-site help with medical needs
The community offers skilled nursing care with medication management and supervision.
The setting is a skilled nursing facility, and reviews repeatedly connect daily care to medication handling and nursing oversight. Several reviewers specifically mention staff handling medications and communicating with families about med changes. At the same time, a smaller number of negative reviews describe medication-related breakdowns, including missed pain medication or problems around access to specific needed meds.
common
Food and simple snacks get praise
Meals and supper are mentioned as a positive part of the experience.
Some reviewers highlight meal quality or appreciation for supper, and one describes meals as prepared fresh and presented well. Others also mention availability of quick snacks and options throughout the day. While dining isnāt described in detail by every reviewer, the consistent mentions suggest food service is often seen as at least satisfactory and sometimes better.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
231 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (7 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Boulevard Bar & Grille (0.1 miles)
White Castle (0.6 miles)
McDonald's (2 miles)
Burger Time (2.2 miles)
Drkula's 32 Bowl (2.6 miles)
Pool and Yacht Club (3.5 miles)
Iwa Sushi (3.5 miles)
Pharmacies
Walgreens (0.5 miles)
Walgreens (1.9 miles)
Walgreens (1.9 miles)
Walgreens (2.8 miles)
Prime Therapeutics (3 miles)
Walgreens (4.8 miles)
Walgreens (5.1 miles)
Physicians
Entira Family Clinics-West St Paul (0.9 miles)
Dakota Medical Solutions (1.9 miles)
Soundpoint Audiology (2.2 miles)
Entira Family Clinics - Inver Grove Heights (2.5 miles)
Southview Acres Healthcare Center on seniors.fyi includes 9 photos including images showing building, interior, parking, exterior, architecture, windows, hallway, wheelchair, and more.
Nearby Communities
Southview Acres Care Center
West St. Paul, MN
4.5 from 109 reviews
$2,070 to $4,800 / month
Attentive, compassionate staff with strong family communication and engaging activities.
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