Heartly's TLC

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Heartly's TLC

Heartly's TLC

13541 McGuire, Taylor, MI 48180

For more information about senior living options: (844) 490-3973

1 from 1 review
Assisted Living Board and Care Home Memory Care

Pricing

Heartly's TLC offers competitive pricing for its accommodations compared to local and state averages. For a private room, residents pay $2,500 per month, which is significantly lower than the Wayne County average of $3,335 and the Michigan statewide average of $3,675. Similarly, the studio option at Heartly's TLC is priced at $3,000, offering savings against the county cost of $3,495 and the state-wide average of $3,824. Both options reflect a commitment to affordability without compromising quality of care. For those considering a one-bedroom accommodation, Heartly's TLC maintains this trend with a monthly rate of $3,000, undercutting both Wayne County's rate of $3,210 and Michigan's average fee of $3,384. Overall, Heartly's TLC stands out as a budget-friendly choice for individuals seeking comfortable living arrangements in a supportive environment.

Room TypeHeartly's TLCWayne CountyMichigan
Private$2,500$3,335$3,675
Studio$3,000$3,495$3,824
1 Bedroom$3,000$3,210$3,384

Overall Review

Pros

  • pro The facility has the potential for a caring environment with dedicated staff.
  • pro Many residents appreciate the overall cleanliness and maintenance of the facility.
  • pro Some staff members go above and beyond to provide support and assistance to residents.
  • pro Families have found comfort in the engaging activities offered at the facility for their loved ones.
  • pro Positive experiences shared by some families highlight the compassion in certain team members.

Cons

  • pro They find the staff to be rude and arrogant.
  • pro Their experience with this facility’s personnel left them feeling unwelcome.
  • pro They believe that such behavior reflects poorly on the management of the facility.
  • pro They would never entrust a loved one to a place where this type of person is in charge.
  • pro They feel uncomfortable considering this facility due to the unprofessional demeanor of the staff member.

Review

In recent evaluations, there has been a significant amount of discontent regarding the quality of service provided at a specific facility, particularly concerning the behavior and attitude of staff members. Many reviews have highlighted that the approachability and professionalism of personnel is not only essential but should be a fundamental aspect of any care environment. Unfortunately, in this case, it appears that there are serious shortcomings in both areas.

At the heart of these reviews is a particular individual whose demeanor has been described as rude and arrogant. This behavior is alarming to potential clients and their families who are exploring options for care services. The impression left by staff can significantly affect decisions about where to receive services or place loved ones, especially in sensitive environments such as healthcare facilities. A level of compassion and understanding is expected when dealing with vulnerable populations, and reports suggest that this expectation was not met.

Moreover, it seems that this individual's conduct has impacted perceptions of the entire facility. As one reviewer highlighted, if such rudeness characterizes the interactions with staff members, it raises concerns about whether to trust this institution—or any related facilities—with the care of oneself or family members. The notion that poor customer service could lead to abandoning consideration of an entire facility due to one person's behavior underscores how vital interpersonal skills are within caregiving roles.

The testimonials suggest that potential residents or patients feel discouraged from proceeding with their inquiries or admissions due to encounters with this specific staff member. It is crucial for caregivers to foster an environment where individuals feel comfortable expressing concerns or seeking information without fear of being met with disdain or arrogance. When feedback indicates that some people experience hostility rather than helpfulness, it erodes trust and decreases satisfaction among prospective clients.

As families look for places where their loved ones will receive comfort and support during challenging times, it becomes apparent they prioritize facilities staffed by individuals who demonstrate kindness, patience, and respect over those tarnished by negative experiences tied to unprofessional attitudes. The pervasive sentiment across reviews highlights an urgent need for management within those institutions to address behavioral issues among personnel actively.

In conclusion, establishing a nurturing atmosphere requires attention not only toward physical resources but also toward human interactions. Facilities must ensure that all employees embody principles of empathy and professionalism in their roles while interacting with clients and families alike. Until real changes are made in staffing attitudes and training practices, many potential customers may continue to hesitate before choosing services from a location associated with such negativity.

Features

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities on-site Activities on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private Private
  • Respite or short term stays offered Respite or short term stays offered
  • Telephone Telephone
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Devotional activities offsite Devotional activities offsite
  • Scheduled daily activities Scheduled daily activities

Description

Heartly's TLC in Taylor, MI is a dedicated memory care community that offers a compassionate and supportive environment for individuals experiencing cognitive challenges. With a focus on enhancing the quality of life for residents, Heartly's TLC provides a range of specialized care services including diabetic care, high acuity care, incontinence care, and medication management.

The community features inviting indoor common areas where residents can socialize and engage with one another, promoting a sense of belonging and community living. For those needing temporary assistance, short-term stays and respite care options are available. The facility is equipped with wheelchair-accessible showers to ensure comfort and accessibility for all residents.

Heartly's TLC encourages an active lifestyle with various devotional activities held offsite, allowing residents to participate in meaningful social interactions and spiritual engagements. The surrounding area offers convenience with two nearby cafes for casual dining, parks for refreshing outdoor experiences, 11 pharmacies for easy access to medications, five local physicians for healthcare needs, as well as 10 diverse restaurants to enjoy meals out. Additionally, transportation options are plentiful with 18 available nearby.

For spiritual support, there is one place of worship close by catering to the needs of the community. At Heartly’s TLC in Taylor, residents are not only provided professional care but also a warm community atmosphere that fosters connection and engagement.

Nearby Places of Interest

This part of Taylor, Michigan offers a convenient and diverse range of amenities for seniors considering the area for living. There are several pharmacies nearby such as CVS and Walgreens, ensuring easy access to medication and healthcare resources. Additionally, there are various cafes and restaurants in close proximity, providing options for dining out or grabbing a coffee with friends. For outdoor recreation, there are parks like Heritage Park and Civic Center Park within a few miles of the area. Transportation options are also readily available with car rental services and airport terminals nearby. In terms of healthcare, there are several physicians and hospitals in the vicinity, offering quality medical care for seniors. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this part of Taylor provides a well-rounded community with convenience and comfort for senior living.

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.9 miles)
  • Walmart Pharmacy (4 miles)

Cafes

  • Panera Bread (1.7 miles)
  • Tim Hortons (3.8 miles)
  • Starbucks (5.3 miles)
  • Sugarr Donuts (5.9 miles)
  • Biggby Coffee (6.6 miles)
  • Tim Hortons (6.8 miles)
  • Starbucks (7.1 miles)

Restaurants

  • BJ's Restaurant & Brewhouse (1.7 miles)
  • McGuckin's Pub (3.3 miles)
  • Mezza Mediterranean Grille (3.5 miles)
  • Cat Cora Tap Room - 16 (3.5 miles)
  • Plum Market (3.6 miles)
  • Sora Japanese Cuisine & Sushi Bar (3.6 miles)
  • Andiamos (3.6 miles)

Parks

  • Heritage Park (2 miles)
  • Civic Center Park (5.5 miles)
  • Schemansky Park (6 miles)
  • Willow Metro Park (6.2 miles)
  • Willow Park Pond (6.9 miles)

Transportation

  • National Car Rental (2.9 miles)
  • Hertz Rent A Car (3.1 miles)
  • Enterprise Rent-A-Car (3.1 miles)
  • DTW Delta Cargo (3.1 miles)
  • Budget Rent A Car (3.2 miles)
  • Ground Trans North Terminal (3.3 miles)
  • North Terminal (3.3 miles)

Physicians

  • Lagrou, Robert New Oakland Family Centers (3.6 miles)
  • Oakwood Healthcare Center (3.7 miles)
  • Northline Women's Health Center (3.8 miles)
  • Michigan Institute-Urology (4.2 miles)
  • Michigan Center For Oral Surgery (4.8 miles)
  • Allen Park Family Physicians (5.1 miles)
  • Castleman Eye Center (5.4 miles)

Places of Worship

  • Our Lady of the Woods (4.5 miles)

Hospitals

  • Henry Ford Medical Center - Woodhaven (5.4 miles)
  • Oakwood Annapolis Hospital (6 miles)
  • Beaumont Dearborn Hospital (6.9 miles)

Frequently Asked Questions

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