For more information about senior living options: (844) 490-3973
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Assisted LivingBoard and Care HomeMemory Care
Pricing
Heartly's TLC offers competitive pricing for its accommodations compared to local and state averages. For a private room, residents pay $2,500 per month, which is significantly lower than the Wayne County average of $3,335 and the Michigan statewide average of $3,675. Similarly, the studio option at Heartly's TLC is priced at $3,000, offering savings against the county cost of $3,495 and the state-wide average of $3,824. Both options reflect a commitment to affordability without compromising quality of care. For those considering a one-bedroom accommodation, Heartly's TLC maintains this trend with a monthly rate of $3,000, undercutting both Wayne County's rate of $3,210 and Michigan's average fee of $3,384. Overall, Heartly's TLC stands out as a budget-friendly choice for individuals seeking comfortable living arrangements in a supportive environment.
Floor plans
Heartly's TLC
Wayne County
Michigan
Private
$2,500
$3,335
$3,675
Studio
$3,000
$3,495
$3,824
1 Bedroom
$3,000
$3,210
$3,384
Overall Review
Pros
The facility has the potential for a caring environment with dedicated staff.
Many residents appreciate the overall cleanliness and maintenance of the facility.
Some staff members go above and beyond to provide support and assistance to residents.
Families have found comfort in the engaging activities offered at the facility for their loved ones.
Positive experiences shared by some families highlight the compassion in certain team members.
Cons
They find the staff to be rude and arrogant.
Their experience with this facility’s personnel left them feeling unwelcome.
They believe that such behavior reflects poorly on the management of the facility.
They would never entrust a loved one to a place where this type of person is in charge.
They feel uncomfortable considering this facility due to the unprofessional demeanor of the staff member.
Review
In recent evaluations, there has been a significant amount of discontent regarding the quality of service provided at a specific facility, particularly concerning the behavior and attitude of staff members. Many reviews have highlighted that the approachability and professionalism of personnel is not only essential but should be a fundamental aspect of any care environment. Unfortunately, in this case, it appears that there are serious shortcomings in both areas.
At the heart of these reviews is a particular individual whose demeanor has been described as rude and arrogant. This behavior is alarming to potential clients and their families who are exploring options for care services. The impression left by staff can significantly affect decisions about where to receive services or place loved ones, especially in sensitive environments such as healthcare facilities. A level of compassion and understanding is expected when dealing with vulnerable populations, and reports suggest that this expectation was not met.
Moreover, it seems that this individual's conduct has impacted perceptions of the entire facility. As one reviewer highlighted, if such rudeness characterizes the interactions with staff members, it raises concerns about whether to trust this institution—or any related facilities—with the care of oneself or family members. The notion that poor customer service could lead to abandoning consideration of an entire facility due to one person's behavior underscores how vital interpersonal skills are within caregiving roles.
The testimonials suggest that potential residents or patients feel discouraged from proceeding with their inquiries or admissions due to encounters with this specific staff member. It is crucial for caregivers to foster an environment where individuals feel comfortable expressing concerns or seeking information without fear of being met with disdain or arrogance. When feedback indicates that some people experience hostility rather than helpfulness, it erodes trust and decreases satisfaction among prospective clients.
As families look for places where their loved ones will receive comfort and support during challenging times, it becomes apparent they prioritize facilities staffed by individuals who demonstrate kindness, patience, and respect over those tarnished by negative experiences tied to unprofessional attitudes. The pervasive sentiment across reviews highlights an urgent need for management within those institutions to address behavioral issues among personnel actively.
In conclusion, establishing a nurturing atmosphere requires attention not only toward physical resources but also toward human interactions. Facilities must ensure that all employees embody principles of empathy and professionalism in their roles while interacting with clients and families alike. Until real changes are made in staffing attitudes and training practices, many potential customers may continue to hesitate before choosing services from a location associated with such negativity.
Features
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Pets
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Amenities
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Detroit Metropolitan-Wayne County (3 miles away)
Care Services
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Heartly's TLC in Taylor, MI is a dedicated memory care community that offers a compassionate and supportive environment for individuals experiencing cognitive challenges. With a focus on enhancing the quality of life for residents, Heartly's TLC provides a range of specialized care services including diabetic care, high acuity care, incontinence care, and medication management.
The community features inviting indoor common areas where residents can socialize and engage with one another, promoting a sense of belonging and community living. For those needing temporary assistance, short-term stays and respite care options are available. The facility is equipped with wheelchair-accessible showers to ensure comfort and accessibility for all residents.
Heartly's TLC encourages an active lifestyle with various devotional activities held offsite, allowing residents to participate in meaningful social interactions and spiritual engagements. The surrounding area offers convenience with two nearby cafes for casual dining, parks for refreshing outdoor experiences, 11 pharmacies for easy access to medications, five local physicians for healthcare needs, as well as 10 diverse restaurants to enjoy meals out. Additionally, transportation options are plentiful with 18 available nearby.
For spiritual support, there is one place of worship close by catering to the needs of the community. At Heartly’s TLC in Taylor, residents are not only provided professional care but also a warm community atmosphere that fosters connection and engagement.
Nearby Places of Interest
This part of Taylor, Michigan offers a convenient and diverse range of amenities for seniors considering the area for living. There are several pharmacies nearby such as CVS and Walgreens, ensuring easy access to medication and healthcare resources. Additionally, there are various cafes and restaurants in close proximity, providing options for dining out or grabbing a coffee with friends. For outdoor recreation, there are parks like Heritage Park and Civic Center Park within a few miles of the area. Transportation options are also readily available with car rental services and airport terminals nearby. In terms of healthcare, there are several physicians and hospitals in the vicinity, offering quality medical care for seniors. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this part of Taylor provides a well-rounded community with convenience and comfort for senior living.
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (1.3 miles)
Walgreens (2.5 miles)
CVS Pharmacy (2.9 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.9 miles)
Walmart Pharmacy (4 miles)
Cafes
Panera Bread (1.7 miles)
Tim Hortons (3.8 miles)
Starbucks (5.3 miles)
Sugarr Donuts (5.9 miles)
Biggby Coffee (6.6 miles)
Tim Hortons (6.8 miles)
Starbucks (7.1 miles)
Restaurants
BJ's Restaurant & Brewhouse (1.7 miles)
McGuckin's Pub (3.3 miles)
Mezza Mediterranean Grille (3.5 miles)
Cat Cora Tap Room - 16 (3.5 miles)
Plum Market (3.6 miles)
Sora Japanese Cuisine & Sushi Bar (3.6 miles)
Andiamos (3.6 miles)
Parks
Heritage Park (2 miles)
Civic Center Park (5.5 miles)
Schemansky Park (6 miles)
Willow Metro Park (6.2 miles)
Willow Park Pond (6.9 miles)
Transportation
National Car Rental (2.9 miles)
Hertz Rent A Car (3.1 miles)
Enterprise Rent-A-Car (3.1 miles)
DTW Delta Cargo (3.1 miles)
Budget Rent A Car (3.2 miles)
Ground Trans North Terminal (3.3 miles)
North Terminal (3.3 miles)
Physicians
Lagrou, Robert New Oakland Family Centers (3.6 miles)
Heartly's TLC offers competitive pricing for its accommodations compared to local and state averages. For a private room, residents pay $2,500 per month, which is significantly lower than the Wayne County average of $3,335 and the Michigan statewide average of $3,675. Similarly, the studio option at Heartly's TLC is priced at $3,000, offering savings against the county cost of $3,495 and the state-wide average of $3,824. Both options reflect a commitment to affordability without compromising quality of care. For those considering a one-bedroom accommodation, Heartly's TLC maintains this trend with a monthly rate of $3,000, undercutting both Wayne County's rate of $3,210 and Michigan's average fee of $3,384. Overall, Heartly's TLC stands out as a budget-friendly choice for individuals seeking comfortable living arrangements in a supportive environment.
Heartly's TLC offers a comprehensive range of services designed specifically to support residents with dementia or Alzheimer's disease, addressing their unique needs effectively. Assistance with dressing and bathing promotes dignity while ensuring residents maintain personal hygiene, which can be challenging in advanced stages of these conditions. Medication management safeguards adherence to prescribed therapies, reducing confusion and promoting health stability. Meal preparation and service cater to dietary requirements while fostering social interaction during mealtimes. Transportation arrangements for medical appointments ensure uninterrupted access to necessary care, while coordination with healthcare providers keeps all team members informed about each resident's health status. Activities of daily living assistance empowers residents by supporting their independence in daily tasks, enhancing overall quality of life. The provision of incontinence care is crucial for comfort and self-esteem, while 24-hour supervision ensures safety and immediate response to any changes in behavior or health status, creating a secure environment tailored to the specific challenges posed by dementia or Alzheimer's disease.
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