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3.3 from 110 reviews
5 stars
44
4 stars
13
3 stars
16
2 stars
6
1 stars
31
Overall Review of Springs Apratments
caveat8 reviews mention this
Mice and other pests persist
Residents report recurring pest problems that were not handled consistently.
A repeated concern is mice/rodents that residents say were difficult to resolve. Some describe multiple mouse sightings, reports to maintenance and the leasing office, and no inspection or exterminator follow-through. Others say they had to buy traps themselves or dealt with pests continuing despite maintenance actions.
caveat7 reviews mention this
Heating and cooling feel unreliable
Several residents say heating and cooling are not reliable year-round.
Multiple reviews mention comfort problems tied to temperature and HVAC. Residents describe apartments running very cold in winter, sometimes with weak heat or hot water problems, and difficulties with summer cooling or bedroom airflow. A number of reviewers say they contacted maintenance, but the issues continued or required workarounds.
caveat10 reviews mention this
Maintenance delays and incomplete fixes
Residents describe slow responses and repairs that donāt fully get resolved.
Across many reviews, residents complain that maintenance takes a long time and that repairs are incomplete or not fixed the first time. Several mention being given runaround when submitting work orders or having repeat issues. Some also describe maintenance entering their units without proper notice and then leaving residents to deal with the aftermath.
common14 reviews mention this
Leasing and maintenance staff get praise
Many residents specifically praise the office and maintenance teams for help and responsiveness.
While there are also strong complaints, a sizable set of reviews highlights positive experiences with staff. Residents name office team members and maintenance workers as caring, respectful, and quick to respond to needs. A few reviewers also mention good communication and efforts to keep the property clean and maintained.
caveat4 reviews mention this
Gates, security, and safety concerns
Some residents raise concerns about access control and safety in the community.
A smaller but clear cluster of reviews points to problems around gates and security. Residents describe back gates staying open, guards acting unprofessionally, and concerns about packages and theft. There are also mentions of residents feeling unsafe and not seeing adequate follow-up when incidents are reported.
common
Nearby stores and dining are close
The surrounding area includes nearby pharmacies and restaurants.
Reviewers donāt consistently discuss daily travel needs, but the community is located near common nearby destinations. That can make it easier to reach errands and casual dining options without traveling far.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Active Adult Communities (55+)
Transportation
Detroit Metropolitan-Wayne County (3 miles away)
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.2 miles)
Walgreens (1.4 miles)
CVS Pharmacy (2.2 miles)
Walgreens (3.5 miles)
Walgreens (4 miles)
CVS Pharmacy (4.1 miles)
Walgreens (4.1 miles)
Cafes
Panera Bread (1.8 miles)
Tim Hortons (4.6 miles)
Starbucks (5.3 miles)
Biggby Coffee (5.6 miles)
Tim Hortons (5.9 miles)
Sugarr Donuts (6.1 miles)
Restaurants
BJ's Restaurant & Brewhouse (1.9 miles)
Cat Cora Tap Room - 16 (3.4 miles)
Mezza Mediterranean Grille (3.4 miles)
Plum Market (3.5 miles)
Sora Japanese Cuisine & Sushi Bar (3.5 miles)
Andiamos (3.5 miles)
McGuckin's Pub (4 miles)
Parks
Heritage Park (2.7 miles)
Civic Center Park (4.8 miles)
Willow Metro Park (5.3 miles)
Willow Park Pond (6 miles)
Huroc Park (6.7 miles)
Schemansky Park (7 miles)
BASF Park (7.3 miles)
Transportation
Detroit Metropolitan Wayne County Airport (DTW) (3.4 miles)
Detroit Airport Ground Transportation Center (3.4 miles)
DTW Runway (3.4 miles)
Delta Sky Club (3.4 miles)
Concourse A (3.5 miles)
National Car Rental (3.5 miles)
Ground Trans North Terminal (3.5 miles)
Places of Worship
Our Lady of the Woods (3.8 miles)
Southpoint Church (6.9 miles)
Physicians
Michigan Institute-Urology (3.9 miles)
Lagrou, Robert New Oakland Family Centers (4 miles)
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