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3.9 from 44 reviews
5 stars
27
4 stars
6
3 stars
1
2 stars
1
1 stars
9
Overall Review of Randall Residence of Sterling Heights
differentiator8 reviews mention this
Memory care specialization stands out
Residents specifically discuss memory care for dementia needs and 24/7 support expectations.
Several reviews describe dementia-related care as a central reason families chose or recommended the community, including being comfortable with the level of day-to-day support for memory impairment. Some reviewers specifically highlight dementia programming and the way care is organized by levels. A few other reviews are sharply critical and cite neglect or unsafe handling in what the reviewers say was supposed to be memory care, framing the issue as care quality rather than the idea of memory care itself.
common7 reviews mention this
Food is frequently described as good
Dining is often praised as good, with flexible meal options.
Multiple residents and family members mention that meals are good and enjoyable, with some describing restaurant-like quality or home-style cooking. Several also note the ability to get alternatives if residents don’t want what’s on the menu. One reviewer did flag that the food could be improved, but even that comment attributes the limitation to broader pressures around staffing and food costs.
common11 reviews mention this
Activities help residents stay engaged
Activities are a consistent part of daily life residents can join.
Reviews repeatedly describe scheduled activities that keep people social and engaged, including events like parties and group outings. A few families specifically mention dementia-focused activities and tailored engagement. Even among more mixed experiences, reviewers still point to the activity calendar or the community’s efforts to maintain a routine for residents.
caveat6 reviews mention this
Safety and staffing are the biggest caveats
Some families report serious safety concerns tied to staffing and care practices.
A cluster of critical reviews describe neglect or unsafe care, including residents left unattended, rough handling, delayed response after incidents, and concerns about staff availability. Several comments also raise safety failures such as window-related elopement or lack of timely follow-up after falls. While many other reviews talk positively about cleanliness and attentiveness, these critical accounts focus on breakdowns that affected resident safety and basic needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
20 resident community capacity
Types of Care
Memory Care
Pets
Cats allowed
Dogs allowed
Amenities
Activities off-site
Activities on-site
Beautician on-site
Beauty salon
Cable or satellite TV
Devotional services off-site
Devotional services on-site
Dining room
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Respite or short term stays offered
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Diabetic care
High acuity care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Guest meals
Low / no sodium
Meals provided
No Sugar
Restaurant style dining
Room service
Special dietary restrictions
Activities
Art classes
Catholic services
Community-sponsored activities
Cooking classes
Day trips and outings
Devotional activities offsite
Devotional activities on-site
Educational speakers / life long learning
Karaoke
Live musical performances
Protestant services
Resident-run activities
Scheduled daily activities
Visiting chaplain or priest
Wine tasting
Nearby Places of Interest
This part of Sterling Heights, Michigan is a convenient and bustling area with a variety of amenities within close proximity. There are several pharmacies nearby, including Rite Aid, Walgreens, and CVS Pharmacy, making it easy to access medication and healthcare services. In terms of dining options, there are popular chains such as Wendy's, Popeyes Louisiana Kitchen, and Chick-Fil-A nearby for quick and delicious meals. For recreation and relaxation, there are parks like Dodge Park and Whispering Woods Park where seniors can enjoy the outdoors. Additionally, there are reputable physicians in the area such as Midwest Center For Dermatology and St John Ob/Gyn Associates for medical care. The neighborhood also offers entertainment options with theaters like MJR Partridge Creek Digital Cinema 14 within a short distance. Overall, this part of Sterling Heights provides convenience, accessibility to healthcare services, dining options, recreational activities, and entertainment choices for seniors considering the area for living.
Pharmacies
Rite Aid (0.1 miles)
Walgreens (0.3 miles)
CVS Pharmacy (0.4 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.9 miles)
Walgreens (2.1 miles)
Walgreens (2.5 miles)
Restaurants
Wendy's (1 miles)
Popeyes Louisiana Kitchen (1.2 miles)
Chick-Fil-A (1.3 miles)
Taco Bell (1.3 miles)
McDonald's (1.4 miles)
National Coney Island (1.5 miles)
Boston's Restaurant & Sports Bar (1.6 miles)
Cafes
Panera Bread (1.3 miles)
Starbucks (2.7 miles)
The Hot Spot Coffee (3.6 miles)
Biggby Coffee (4.4 miles)
Starbucks (4.4 miles)
Starbucks (4.8 miles)
Starbucks (5.4 miles)
Parks
Dodge Park (1.4 miles)
Whispering Woods Park (2.4 miles)
Clinton Township Parks & Recreation (3.4 miles)
Waldenburg Park (4 miles)
Wilson Park (5.3 miles)
Mae Stecker Park (5.4 miles)
Physicians
Midwest Center For Dermatology (2.2 miles)
Mmi Dr M Chen (2.3 miles)
Partridge Creek Center For Womens Health (2.9 miles)
Michigan Surgery Specialists - Shelby Township (4 miles)
St John Ob/Gyn Associates (4.1 miles)
St Clair Orthopaedics & Sports Medicine PC (4.2 miles)
Randall Residence of Sterling Heights offers a comprehensive suite of features designed to support residents with dementia and Alzheimer's disease. The provision of 24-hour supervision ensures that individuals receive constant monitoring and assistance, enhancing safety and security. Assistance with activities of daily living, such as bathing, dressing, and transfers, helps maintain dignity while accommodating physical limitations. Coordination with healthcare providers and medication management optimizes medical care tailored to each resident's needs, ensuring timely interventions. Specialized memory care programming and mental wellness initiatives engage residents cognitively and emotionally, promoting mental health despite the challenges posed by their conditions. Additionally, services like meal preparation cater to dietary needs and preferences, while incontinence care provides discreet support for personal hygiene issues. Furthermore, transportation arrangements for medical visits ensure that residents can access essential healthcare without added stress or logistics concerns. Together, these features create a nurturing environment that fosters dignity, engagement, health, and safety for those facing cognitive decline.
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
Sundown syndrome, or sundowning, is a phenomenon in dementia patients characterized by increased confusion and agitation during late afternoon and evening, influenced by factors like disrupted circadian rhythms and fatigue. Effective caregiver strategies include establishing routines and managing environmental light while addressing caregiver stress through support services.
Delirium is a rapidly onset, reversible cognitive disturbance often caused by acute medical issues, while dementia is a gradual and irreversible decline due to chronic neurodegenerative diseases. Accurate differentiation between the two is essential for appropriate treatment and management in older adults.
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20 resident community capacity
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Respite or short term stays offered
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
High acuity care
Hospice waiver
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Art classes
Catholic services
Cooking classes
Day trips and outings
Educational speakers / life long learning
Karaoke
Live musical performances
Wine tasting
Small, intimate setting with personalized care and strong staff connections.
Memory Care Pathways: A Holistic Guide to Dementia Support
Comprehending Evening Confusion in Dementia: Causes, Manifestations, and Support
Delirium and Dementia: Unraveling the Key Differences