Sunrise on Vernier

Pros

• Residents at Sunrise on Vernier are treated like family, creating a warm and homely atmosphere.
• The administration is described as pleasant, concerned, and helpful, contributing to a loving environment.
• Staff members demonstrate exceptional care and engagement, often going above and beyond for the residents.
• The facility is consistently praised for its cleanliness and well-maintained common areas.
• Families appreciate the prompt communication regarding their loved ones' needs and health updates.
• Many visitors feel relieved knowing their relatives are receiving excellent care in a safe and supportive setting.
• The community offers various engaging activities that contribute positively to residents’ well-being.
• Families express gratitude for the personalized care and attention their loved ones receive from the dedicated staff.

Cons

• The resident bathrooms were older and needed upgrades or replacement.
• There were occasions when the staff were physically rough with residents, resulting in bruises.
• The food was inconsistent, with some days being very good and other days not as good.
• The facility experienced a management turnover that led to inconsistent care and a decline in standards.
• Residents were not given enough food, leading to significant weight loss before improvements were made.
• Communication regarding COVID-19 protocols was lacking, causing frustration for families wanting more contact.
• Some residents' personal items went missing occasionally, which is common in memory care facilities.
• There was a slow response to maintenance issues such as heating and cooling problems, which took months to address.

Review

Sunrise on Vernier has garnered a variety of reviews from families with loved ones in their care, reflecting the complexities of providing assisted living and memory care. Generally, many reviewers express a sense of relief and gratitude for the clean, welcoming environment and the staff's attentiveness, describing it as a place where residents feel at home. One reviewer highlighted that their loved one was treated like family and felt comfortable in the facility. Others echoed this sentiment by emphasizing the loving atmosphere fostered by staff who are reportedly caring and dedicated to their roles. The general cleanliness of common areas received praise, although some pointed out that resident bathrooms need renovations due to wear and tear.

An overwhelming theme across many reviews is the quality of staff engagement with residents. Families appreciate that caregivers often go above and beyond to ensure residents receive personalized attention. In contrast to other facilities, several families noted that staff members were more engaged, making interactions with their loved ones positive experiences. A family member shared how their mother’s needs were promptly addressed by attentive personnel who maintained excellent communication regarding her well-being. While most staff interactions were reported positively, there were a few concerning incidents involving rough handling by some caregivers; however, management appeared responsive in addressing these issues swiftly.

Food quality emerged as another focal point in family feedback; opinions varied widely among reviewers—some praised daily meals while others suggested improvements were necessary. For instance, one comment noted that soups served did not meet expectations and encouraged communicating this feedback directly to the chef. Despite mixed reviews about meal quality, families overall appreciated how special dietary needs were often met while also recognizing room for improvement.

The facility itself was frequently described as spacious and well-kept—many agreed it had a beautiful aesthetic that contributed to a pleasant living environment for residents. Residents’ rooms are sizeable even for double occupancy, allowing for personalization without feeling cramped—a significant consideration for families looking for comfort during visits. However, there are remarks indicating that certain areas require updating or have been neglected over time; specifically cited were older bathrooms that could benefit from modernization.

Certain challenges have arisen regarding staffing levels at Sunrise on Vernier amidst broader industry trends exacerbated by external factors such as COVID-19 pandemic restrictions. Family members remarked on instances where staffing shortages led to lapses in care consistency; nevertheless, they acknowledged efforts made by remaining staff working diligently under challenging conditions. There was also praise directed toward management's proactive communication during COVID times regarding safety protocols and updates on resident health.

As individual stories unfolded through various reviews—some detailing heartwarming experiences while others conveyed frustrations—it's evident that Sunrise on Vernier remains a reputable choice within its community but is not without its faults or learning moments for improvement. Several families expressed immense gratitude towards specific team members who provided exceptional support during difficult transitions into assisted living environments while others ended their tenure due to concerns over declining standards after management changes or perceived lapses in care consistency over time.

In conclusion, Sunrise on Vernier stands out due to its committed staff members injecting warmth into daily routines amid constrained circumstances typical within assisted living facilities. While there is considerable appreciation voiced from numerous families enjoying peace-of-mind regarding care received here versus previous arrangements elsewhere contrasted against notable calls-for-improvement echoing throughout many narratives surrounding food service quality alongside infrastructural upgrades required—signifying both successes achieved yet ongoing opportunities remaining ripe amongst committed stakeholders seeking continual enhancement focused solely around resident-centered outcomes long into future growth plans ahead.

This part of Grosse Pointe Woods, Michigan offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. There are several pharmacies located within a short distance, as well as places of worship for spiritual fulfillment. A selection of restaurants provides options for dining out, while nearby physicians and hospitals offer access to healthcare services. The area also features parks for outdoor recreation and cafes for socializing with friends. Additionally, there is a movie theater nearby for entertainment purposes. Overall, this neighborhood provides a range of offerings that cater to the needs and interests of seniors seeking an active and vibrant community in which to reside.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.5 miles)

Places of Worship

• St Joan Of Arc Church (0.6 miles)
• Grosse Pointe United Methodist Church (2.4 miles)
• Lakeside Community Church (6.6 miles)
• St Charles Church (7.9 miles)
• St John's Presbyterian Church (9.6 miles)

Restaurants

• National Coney Island (0.7 miles)
• Little Caesars Pizza (0.9 miles)
• Gilbert's Lodge (1.2 miles)
• Wally's Frozen Custard (1.3 miles)
• Shores Inn Food & Spirits (1.6 miles)
• McDonald's (1.7 miles)
• Mike's on the Water (2.2 miles)

Physicians

• Pointes Allergy And As (1.7 miles)
• Beaumont East Area Family Physicians (5.3 miles)
• Henry Ford Macomb Family Medicine & Gynecology (6.7 miles)
• McLaren Building (8.7 miles)
• Childrens Hospital Of Michigan Specialty Center - Detroit (9.8 miles)

Hospitals

• St John Hospital & Medical Center (1.7 miles)
• Select Specialty Hospital (1.7 miles)
• Henry Ford Medical Center (3.2 miles)
• St John Macomb Hospital (6.6 miles)
• St John Macomb-Oakland Hospital Warren Emergency Care (6.6 miles)

Parks

• Lac St Claire Park (3.8 miles)
• Matthew C Patterson Park (5.4 miles)
• Windmill Pointe Park (5.9 miles)
• McKinley Park (6.5 miles)
• Center Line Memorial Park (6.9 miles)
• Lakewood Park (8.4 miles)
• Belle Isle Park (8.5 miles)

Cafes

• Tim Hortons (3.9 miles)
• Panera Bread (6.1 miles)
• Biggby Coffee (8.3 miles)
• Starbucks (8.4 miles)
• Tim Hortons (9 miles)
• Tim Hortons (9.3 miles)
• Tim Hortons (9.7 miles)

Theaters

• AMC Star Gratiot 15 (8 miles)