EPOCH Senior Healthcare of Sharon

Pros

• The staff are kind and professional, and they communicate information in a timely and friendly manner, prioritizing residents’ recovery goals.
• The team shows kindness, patience, and compassion, consistently treating every resident with dignity and respect.
• They go above and beyond to address concerns, and residents feel like family due to the caring staff.
• The activities team keeps residents engaged with daily activities, celebrations, and outside performances, helping them stay happy and active.
• The nursing, PT, and OT staff help residents stay mobile and focused on recovery with personalized attention.
• The administration and leadership are accessible and responsive, providing support to families.
• Regular family conferences and updates keep relatives informed, even from a distance.
• Personal attention and thoughtful routines, such as prompt care and daily warmth, contribute to a positive experience.

Cons

• The facility is absolutely unacceptable; it smells terrible, is unhygienic, and patients are not properly cared for.
• The grandfather has been left sitting in soiled diapers for over two hours on multiple occasions.
• A nurse refused to enter the room to help him simply because a service dog was present, showing neglect of patient needs and disability rights.
• The staff told him he was needy for asking to have his diaper changed.
• They ran out of diapers when he needed changing and laughed about it.
• The administration is terrible and does not return calls from families or address concerns.
• Foremost at Sharon is described as filthy, old, and potentially unsafe, with reports of fire hazards and disrepair.
• There are virtually no activities and no physical therapy services; residents languish in their beds.
• There is a pattern of overdrugging patients.

Review

This community is best suited for families that prioritize active rehabilitation and a staff-driven, person-centered approach over showroom-style facilities. The strongest case for EPOCH Senior Healthcare of Sharon rests with robust rehab services and a lively activities program that keeps residents mentally and physically engaged. Several reviews highlight seven-day-a-week physical therapy and occupational therapy, paired with a memory-care milieu where caregivers consistently demonstrate warmth and patience. For families seeking a place where daily routines can be shaped around meaningful activities, and where residents can grow more independent through therapy and purposeful programming, this community is a compelling option.

However, there are clear reasons to consider alternatives, especially for families with rigid nonnegotiables around cleanliness, safety, and administrative reliability. A sizable portion of the feedback points to serious environmental and operational shortcomings: persistent odors, questions about infection control, and claims of insufficient staffing. Multiple reviewers describe unsafe conditions, broken or aging infrastructure, and management that does not consistently return calls or follow through on concerns. When the care recipient’s well-being hinges on reliable oversight and a consistently clean, well-maintained environment, these red flags justify a careful comparison with other local options.

The key positives, compassionate staff, accessible therapy, and an active calendar of events, do offset certain limitations but not uniformly. Families that value a dedicated care team periodically praised standout nurses, CNAs, and therapists who go “above and beyond” to keep residents comfortable and dignified. The strong emphasis on daily activities, holiday observances, and family-style care can meaningfully improve quality of life for residents living with dementia or requiring rehabilitative support. In settings like memory care, where routine and familiarity drive well-being, the consistency and kindness reported by many families can be decisive in sustaining engagement and mood.

Yet the most consequential cons are hard to overlook. Reports of neglectful moments, delays in basic needs, and even claims of hazardous conditions carry serious weight. Descriptions of residents left in soiled garments, diapers in short supply, and staff overwhelmed by demand paint a troubling picture for anyone weighing ongoing custodial care. Administrative friction, calls not returned, vacancies in leadership, and perceptions of miscommunication, amplify concerns about safety, accountability, and the ability to coordinate care with families. In short, the environment and governance appear to lag behind the care-level that many residents require to stay healthy and secure.

To navigate these dynamics, prospective families should anchor their visit in concrete observations and questions. Inspect common areas for cleanliness and odor, and ask to see recent maintenance and safety logs. Request a candid read on staffing ratios, CNA coverage during peak times, and how the administration handles urgent resident needs. Inquire about fire safety, the status of aging infrastructure, and any plans for renovations. If rehab or memory-care programming is a top priority, seek demonstrations of therapy continuity, care-plan updates, and the consistency of caregiving teams across shifts. Finally, insist on a transparent pathway for family communication, scheduled conferences, rapid updates, and direct access to leadership when concerns arise.

The bottom line is that EPOCH Senior Healthcare of Sharon delivers meaningful, people-centered care for residents who benefit from vigorous rehab, daily engagement, and a caregiving culture that staff members can sustain over time. Those needs can be met with a disciplined daily routine and a warm, responsive care team. However, for families whose nonnegotiables include immaculate cleanliness, impeccable safety records, and consistently reliable administration, several red flags warrant serious comparison with other local options. If a facility can demonstrate sustained improvements in housekeeping, staffing stability, and prompt management responsiveness, it becomes a much stronger candidate. Until then, this community is best approached as a rehab- and activity-forward choice with a clear emphasis on ongoing oversight and proactive family communication.

Located in Sharon, Massachusetts, this area offers a convenient and vibrant community for seniors. With a variety of cafes including Panera Bread and Starbucks within close proximity, you can enjoy coffee outings with friends or family. Nearby parks like Francis William Bird Park and Hinckley Playground provide opportunities for outdoor relaxation and exercise. There are also several restaurants nearby such as Wendy's and Town Spa Pizza for dining options. Access to pharmacies like CVS and Walgreens, as well as medical centers like Dedham Medical Associates and Brigham & Womens Mass General Healthcare Center, ensure easy access to healthcare services. Transportation options include Canton Junction Station and the MBTA Commuter Rail for easy travel around the area. Places of worship such as Saint Catherine of Siena Parish offer spiritual support, while theaters like Showcase Cinema de Lux Randolph provide entertainment options. Overall, this area in Sharon provides a well-rounded environment with amenities suited for senior living.

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1.1 miles)
• Brookside Cafe (2.3 miles)
• Starbucks (2.5 miles)
• Dunkin' Brands (5.7 miles)
• Cilla's Coffeehouse (6.9 miles)
• Starbucks (7.5 miles)

Parks

• Francis William Bird Park (1.3 miles)
• Borderland State Park (5.7 miles)
• Hinckley Playground (6.5 miles)
• Houghton's Pond (7 miles)
• Braintree Highlands Community Playground (9.6 miles)
• Cutler Park (9.8 miles)

Restaurants

• Wendy's (1.5 miles)
• Castle Island Brewing (1.9 miles)
• Crescent Ridge Dairy (2.7 miles)
• C.F. McCarthy’s (2.7 miles)
• Rico's Pizzeria (3.3 miles)
• Sonic Drive-In (5 miles)
• Town Spa Pizza (5.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.9 miles)

Physicians

• Dedham Medical Associates (2.2 miles)
• Guild Medical Center (3.2 miles)
• The Foxboro Center For Women's & Family Health (4 miles)
• Brigham & Womens Mass General Healthcare Center (4.9 miles)
• Pediatric Associates of Wellesley (5.9 miles)
• Signature Healthcare Pediatrics (6.3 miles)
• SMG Foxboro Family and Internal Medicine (6.6 miles)

Transportation

• Canton Junction Station (2.7 miles)
• MBTA Commuter Rail (4.6 miles)
• Route 128 station (5.4 miles)
• Norfolk Transfer Station (7.3 miles)
• Readville (7.4 miles)
• Mansfield Railroad Station (7.7 miles)
• Mansfield Municipal Airport (1B9) (9.4 miles)

Places of Worship

• Saint Catherine of Siena Parish (3.7 miles)
• St Mary's Church Mansfield (7.4 miles)
• First Baptist Church (7.9 miles)
• Annunciation Greek Orthodox Church (8.2 miles)

Hospitals

• New England Baptist Outpatient Care Center (5.9 miles)
• Va Medical Center-Brockton (9.1 miles)
• West Roxbury VA Hospital (9.3 miles)

Theaters

• Showcase Cinema de Lux Randolph (7.1 miles)