EPOCH Senior Healthcare of Sharon

Pros

• The staff are kind and professional.
• Foremost's team communicates information in a timely and friendly manner.
• The staff go above and beyond to treat everyone with dignity and respect.
• The PT and OT staff keep residents walking and active.
• The Activities Department is the heart and soul of Foremost, keeping residents engaged.
• Families feel their loved ones are cared for like family, and staff have become like family to them.
• Kristen and Yuki are amazing at keeping residents mentally and physically active.
• Foremost offers a rich activities program, including therapy dogs, music performances, and community visits.

Cons

• The facility is absolutely unacceptable.
• It smells terrible, the environment is unhygienic, and patients are not being properly cared for.
• A grandfather was left in soiled diapers for over two hours on multiple occasions.
• A nurse refused to enter the room to help because of the service dog, violating ADA rights.
• There is neglect and disregard for patient needs and federal disability rights.
• Diapers ran out when needed, and staff reportedly laughed about it.
• Staff told the patient he was needy for requesting a diaper change.
• Aides and front-desk staff were rude and did not know how to talk to patients; many did not seem to like their jobs.
• The facility is filthy and unsafe, described as a dump with bugs, lacking sufficient staff, and a fire hazard; there are calls for shutdown by health authorities.

Review

Foremost at Sharon, Massachusetts evokes a striking range of experiences from the families who rely on it. On one hand, several residents and their loved ones sing loud praises about the care and kindness they consistently encounter. On the other, a number of deeply troubling accounts describe neglect, safety issues, and administrative failures. Taken together, the reviews draw a complicated portrait of a facility that can feel like a caring home to some and an unsafe, poorly managed environment to others, depending on who is there and when.

One of the most disturbing episodes centers on a service-dog visit that highlights alleged violations of patient rights and basic decency. A family recounts that their grandfather was left sitting in soiled diapers for hours, while a nurse refused to enter the room to assist because a service dog was present. The staff reportedly dismissed the patient's need and described him as "needy" when he asked for a diaper change. The situation worsened when supplies ran out and staff allegedly laughed about it. A manager reportedly promised to address the issue, but the story leaves a lasting impression of neglect and disregard for the patient's dignity and federal disability rights.

In contrast, other families recount rehabilitation and long-term care experiences marked by warmth and professional competence. One elderly man recovering from a broken hip received rehabilitation services described as kind and professional, with timely, friendly communication and a clear emphasis on returning him to his assisted living apartment. A family member of a patient transitioning to long-term care notes consistent, compassionate interactions from multiple staff members, including the Administrator, the Director of Nursing, nursing and CNA teams, the Admissions Director, the PT/OT staff, Activities personnel, and receptionists. They describe staff who go above and beyond to treat residents with dignity and respect, and who remain available to address concerns.

There is considerable praise for specific staff across several reviews. Families repeatedly highlight dedicated individuals - such as Rosemary in the memory care unit, who is described as exceptionally compassionate and nurturing; Yolene, Maybel, and Sabrina for consistently thoughtful care; Bob in PT/OT for helping maintain mobility; James Ramey, the Assistant Director of Nurses, for being a reliable resource who helps solve problems; and Kristen, Yuki, and Ilene in the Activities Department for their creativity, energy, and inclusivity. These staff are repeatedly credited with keeping residents engaged, coordinating outside visits and performances, and creating a sense of family and continuity for residents, sometimes with weekly or biweekly family updates that help families feel connected even from far away.

Another thread running through the reviews is the sense that Foremost's strength lies in the people who work there and the programs they run. The Activities Department is frequently called the "heart and soul" of Foremost, delivering daily movement groups, crafts, holiday celebrations, and opportunities for outside performers and therapy dogs. Several families express gratitude for how activities and social programming improve quality of life, mood, and overall well-being, with specific praise for the way staff observe residents' abilities, ensure inclusion, and maintain a positive, hopeful atmosphere. In several accounts, these elements substantially improve residents' happiness and keep families feeling confident in the care their loved ones are receiving.

Yet the picture is far from uniformly positive. Some reviews raise serious concerns about administration and communication. A number of families report that administrative leaders do not return calls or seem unavailable, that clothes or personal items have gone missing, and that the overall administrative organization feels disjointed. One review explicitly condemns Foremost's administration as terrible, with repeated failure to address concerns, and another mentions persistent problems with call-backs and mismanagement. These accounts portray a pattern of frustration with leadership responsiveness and accountability, contrasting sharply with the occurrences of outstanding care described by other families.

Physical conditions and safety issues also appear in several critiques. Some reviewers describe the facility as old or in need of updates, with mentions of dirty conditions and outdated appearances that do not live up to expectations. A particularly alarming critique claims the building has serious safety hazards, describing it as a fire risk and noting vacancies in many administrative positions, a lack of activities, and residents languishing in beds. While others counter with stories of dedicated staff and robust programming, these warnings raise questions about facility maintenance, safety compliance, and consistency of care across shifts.

A number of reviews specifically depict the memory-care experience in a very positive light, describing a stable, loving caregiving environment with highly regarded nurses and aides who consistently treat residents with dignity. Families recount long-term benefits from stable care teams, regular updates, and a strong culture of engagement and respect. In these accounts, the care teams' daily interactions - with attention to personal preferences, helps with daily routines, and meaningful activities - translate into visible improvements in residents' well-being and happiness.

In sum, Foremost at Sharon presents a complex mosaic of care experiences. The most heartfelt praise centers on compassionate, competent staff who remember residents by name, engage them in meaningful activities, and communicate clearly with families. The most serious concerns focus on safety, cleanliness, and administrative reliability - issues that, in some cases, appear to undermine the quality of care and contradict the positive experiences reported by others. The facility's success seems to hinge on the consistency and reliability of its staff across departments, the effectiveness of its leadership and administrative processes, and the maintenance of a safe, clean, and well-organized environment. Prospective families would likely find a facility with remarkable dedication and warmth in many of its caregivers, tempered by caution about ongoing administrative responsiveness and facility conditions. If you're considering Foremost, it may be wise to seek current firsthand input, conduct a thorough tour focused on housekeeping, safety, and staffing, and request a structured plan for addressing any outstanding concerns with the administration.

Located in Sharon, Massachusetts, this area offers a convenient and vibrant community for seniors. With a variety of cafes including Panera Bread and Starbucks within close proximity, you can enjoy coffee outings with friends or family. Nearby parks like Francis William Bird Park and Hinckley Playground provide opportunities for outdoor relaxation and exercise. There are also several restaurants nearby such as Wendy's and Town Spa Pizza for dining options. Access to pharmacies like CVS and Walgreens, as well as medical centers like Dedham Medical Associates and Brigham & Womens Mass General Healthcare Center, ensure easy access to healthcare services. Transportation options include Canton Junction Station and the MBTA Commuter Rail for easy travel around the area. Places of worship such as Saint Catherine of Siena Parish offer spiritual support, while theaters like Showcase Cinema de Lux Randolph provide entertainment options. Overall, this area in Sharon provides a well-rounded environment with amenities suited for senior living.

Cafes

• Panera Bread (0.9 miles)
• Starbucks (1.1 miles)
• Brookside Cafe (2.3 miles)
• Starbucks (2.5 miles)
• Dunkin' Brands (5.7 miles)
• Cilla's Coffeehouse (6.9 miles)
• Starbucks (7.5 miles)

Parks

• Francis William Bird Park (1.3 miles)
• Borderland State Park (5.7 miles)
• Hinckley Playground (6.5 miles)
• Houghton's Pond (7 miles)
• Braintree Highlands Community Playground (9.6 miles)
• Cutler Park (9.8 miles)

Restaurants

• Wendy's (1.5 miles)
• Castle Island Brewing (1.9 miles)
• Crescent Ridge Dairy (2.7 miles)
• C.F. McCarthy’s (2.7 miles)
• Rico's Pizzeria (3.3 miles)
• Sonic Drive-In (5 miles)
• Town Spa Pizza (5.3 miles)

Pharmacies

• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.9 miles)

Physicians

• Dedham Medical Associates (2.2 miles)
• Guild Medical Center (3.2 miles)
• The Foxboro Center For Women's & Family Health (4 miles)
• Brigham & Womens Mass General Healthcare Center (4.9 miles)
• Pediatric Associates of Wellesley (5.9 miles)
• Signature Healthcare Pediatrics (6.3 miles)
• SMG Foxboro Family and Internal Medicine (6.6 miles)

Transportation

• Canton Junction Station (2.7 miles)
• MBTA Commuter Rail (4.6 miles)
• Route 128 station (5.4 miles)
• Norfolk Transfer Station (7.3 miles)
• Readville (7.4 miles)
• Mansfield Railroad Station (7.7 miles)
• Mansfield Municipal Airport (1B9) (9.4 miles)

Places of Worship

• Saint Catherine of Siena Parish (3.7 miles)
• St Mary's Church Mansfield (7.4 miles)
• First Baptist Church (7.9 miles)
• Annunciation Greek Orthodox Church (8.2 miles)

Hospitals

• New England Baptist Outpatient Care Center (5.9 miles)
• Va Medical Center-Brockton (9.1 miles)
• West Roxbury VA Hospital (9.3 miles)

Theaters

• Showcase Cinema de Lux Randolph (7.1 miles)