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3.2 from 100 reviews
5 stars
49
4 stars
5
3 stars
2
2 stars
3
1 stars
41
Overall Review of Care One Randolph
caveat2 reviews mention this
Hard to reach nurses by phone
Families describe trouble getting through to staff by phone.
Several reviewers report it can be extremely difficult to reach a nurse or get a prompt response when calling or placing requests. One family member says the resident phone would not connect properly and another describes phone numbers and extensions that did not work, with long stretches before anyone answered. A tour- or visit-related positive note mentions answering questions during the visit, but residents’ family members still call out ongoing phone issues.
caveat4 reviews mention this
Medication timing is a recurring problem
Residents describe medication delays or missed doses.
Multiple residents and family members describe missed or late medication, including requests that take much longer than expected. Reviews also mention problems following a medication schedule, with some calls to clinicians not leading to timely dosing. A separate complaint alleges medication administration errors, reinforcing that families sometimes felt care wasn’t consistently carried out as ordered.
caveat3 reviews mention this
Food quality and diet issues
Dining issues come up in both quality and diet handling.
Reviews repeatedly mention food arriving cold or not matching what a resident can safely eat. Some comments tie concerns to unsafe meals despite dietary restrictions, while others describe disappointment with specific meal choices and temperature. Even in more positive experiences, food is sometimes described more neutrally than praised as a standout.
common3 reviews mention this
CNAs and care teams stand out
Some residents and families highlight compassionate CNAs and care teams.
While many reviews are negative about overall reliability, several specifically praise the CNAs and care teams for compassion and attentiveness. One reviewer calls out CNAs as amazing and compassionate, and another describes a care team focused on dignity and warmth with collaborative communication with family. These positive notes stand alongside other complaints, suggesting experience can vary unit to unit or shift to shift.
differentiator3 reviews mention this
Rehab therapy is frequently valued
Residents and families often point to rehab therapy support.
A number of reviewers describe physical or occupational therapy as helpful, including cases where therapy contributed to strength or recovery progress. Some comments even separate rehab as a brighter spot compared with other day-to-day issues. Even when overall experiences were negative, therapy is still singled out as where care felt stronger.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Memory Care
Skilled Nursing Facility
Amenities
Private
Transportation
Gen Edw L Logan International (14 miles away)
Nearby Places of Interest
Randolph, Massachusetts offers a variety of amenities and services that may appeal to seniors looking for a comfortable and convenient living environment. With numerous dining options such as Popeyes Louisiana Kitchen and C & J Cuisine within close proximity, residents can enjoy a diverse selection of meals without traveling far. Additionally, the area boasts several pharmacies like Walgreens and CVS Pharmacy for easy access to medications and healthcare necessities. For recreation and relaxation, seniors can visit nearby parks like Braintree Highlands Community Playground or Houghton's Pond. Transportation options are also readily available with MBTA stations nearby for easy travel around the area. In terms of medical care, Randolph is home to reputable facilities like South Shore Hospital and Signature Health Care. Overall, this part of Randolph provides a well-rounded community with convenient services for seniors looking to settle in the area.
Restaurants
Popeyes Louisiana Kitchen (0.2 miles)
McDonald's (0.9 miles)
C & J Cuisine (0.9 miles)
Pho 89 (1.9 miles)
Blanchard's Tavern (2.1 miles)
1048 Bar and Grill (2.2 miles)
The Connection Cafe (2.6 miles)
Theaters
Showcase Cinema de Lux Randolph (0.3 miles)
AMC Braintree 10 (4.3 miles)
Pharmacies
Walgreens (1 miles)
CVS Pharmacy (1 miles)
CVS Pharmacy (2.7 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.8 miles)
CVS Pharmacy (3.4 miles)
CVS Pharmacy (4.1 miles)
Places of Worship
First Baptist Church (1.2 miles)
Annunciation Greek Orthodox Church (4 miles)
Saint Catherine of Siena Parish (7.6 miles)
Parks
Braintree Highlands Community Playground (2.5 miles)
Houghton's Pond (3.8 miles)
Great Esker Park (6.8 miles)
Andrew's Park (7.1 miles)
Governor Hutchinson's Field (7.3 miles)
Francis William Bird Park (7.9 miles)
Transportation
MBTA Braintree Station (4.5 miles)
Canton Junction Station (4.7 miles)
Route 128 station (5.6 miles)
Readville (6.6 miles)
MBTA Wollaston Station (7.7 miles)
Cafes
Target T2693 Braintree (4.6 miles)
Dunkin' Brands (4.8 miles)
Starbucks (6.8 miles)
Marylou's News (7 miles)
Panera Bread (7.4 miles)
Brookside Cafe (7.6 miles)
Physicians
Harvard Vanguard Medical Associates (4.7 miles)
Signature Healthcare Pediatrics (5.2 miles)
Outpatient Department Signature Healthcare - Brockton Hospital (6 miles)
Eye Health Services (6.3 miles)
Coffey Eye Care (6.4 miles)
Kool Smiles (6.6 miles)
Angels Neurological Ce (6.9 miles)
Hospitals
South Shore Hospital (5.6 miles)
Signature Health Care (6.1 miles)
Va Medical Center-Brockton (6.7 miles)
New England Baptist Outpatient Care Center (7.2 miles)
Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.
"Memory Care Pathways: A Holistic Guide to Dementia Support" outlines the complexities of dementia and its various types, emphasizing early detection, patient-centered care strategies, caregiver support, and long-term care options while addressing legal and financial considerations to enhance the quality of life for individuals with dementia and their families.
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Memory Care
Skilled Nursing Facility
Private
Gen Edw L Logan International (14 miles away)
Attentive staff with quick recovery observed
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations
A Holistic Dementia Care Guide: Effective Strategies for Memory Support
Memory Care Pathways: A Holistic Guide to Dementia Support