Pinnacle Assisted Living
Save3410 Ladova Way, Springdale, MD 20774
For more information about senior living options: (844) 490-3973
Pinnacle Assisted Living offers a competitive pricing structure that stands out in both Prince George's County and the broader Maryland region. For semi-private accommodations, residents can expect to pay $1,850 per month, significantly lower than the county's average of $3,058 and the state average of $3,545. Similarly, those opting for private rooms will find Pinnacle's rate of $2,250 per month to be quite favorable compared to the county's average of $3,792 and Maryland's statewide average of $4,112. This cost-effective approach not only reflects Pinnacle's commitment to providing quality care but also makes it an appealing option for individuals seeking affordable assisted living solutions without compromising on service quality.
| Floor plans | Pinnacle Assisted Living | Prince George's County | Maryland |
|---|---|---|---|
| Semi-Private | $1,850 | $3,058 | $3,545 |
| Private | $2,250 | $3,792 | $4,112 |
Pinnacle Assisted Living presents itself in the stories of visitors and families as a place of dual realities: some experiences highlight beauty, care, and a homey atmosphere, while others recount troubling miscommunications and alarming events. On one side, the narratives describe a setting that feels welcoming and thoughtfully designed, with an emphasis on comfort, spacious rooms, and a serene surrounding environment. In those accounts, the facility is portrayed as a beautiful home-away-from-home, where caregivers are attentive and the overall ambiance invites residents to settle in with ease. The sentiment in these reviews is strongly positive, with many praising the aesthetics of the space, the thoughtful design of the rooms, and the sense that it's a place where a person can feel safe and well-cared-for.
Alongside the aesthetic praise, there are affirmations about the quality of the staff. One reviewer notes that the staff is very kind and easy to work with, forming a supportive relationship with the family. Another brief but emphatic line mentions that their dad "loves it here" and that they would recommend the facility. These positive remarks focus on interpersonal warmth, accessibility of staff, and the perception that the people providing day-to-day care are compassionate and approachable. Taken together, these accounts paint a picture of Pinnacle as a facility where residents can thrive emotionally and socially, at least for those reviewers who had a smoother transition.
Counterbalancing these favorable views is a markedly negative account that casts serious doubt on the facility's operations and integrity. In this account, the reviewer claims a complete breakdown in trust and communication, describing Pinnacle (or "Pennacle," as it's spelled in the text) as a place that will "tell you anything just to get your money." The reviewer says they met with the manager before moving their grandfather in and explained that he had dementia and a tendency toward aggression when not given his way. According to this narrative, the manager stated that the staff specializes in handling people with dementia, a claim that the reviewer says was pivotal in their decision to proceed with admission and to hand over a $5,000 payment.
The sequence of events as described in this harsh assessment is startling to readers. The reviewer states that the check was cashed on Friday, and by Saturday - within a single day - the family received multiple calls (five in one day) from the same manager pressing them to pick up the grandfather, alleging that he was violent and that the home had "lost him" after he walked out the door. The family describes a terrifying moment when they had to bring another relative to help locate the grandfather, who, in their view, had simply wandered away. The review characterizes the facility as the "absolute worst place" for a loved one, accusing the staff of admitting the patient and then releasing him so quickly. It is a narrative of alarm, distrust, and a sudden, chaotic turn that left the family feeling betrayed and vulnerable.
Further, the reviewer claims that the grandfather had only been admitted for four days when these events occurred, and that after the emergency, the facility offered a reduced reimbursement; specifically, they were told they could receive only half of the $5,000 payment. The reviewer emphasizes the financial and emotional cost of this experience, describing a process that seems designed more to recoup money than to provide safe, stable care. The tone is urgent and accusatory, focusing on what the family sees as misrepresentation, a loss of a resident, and an inadequate response to a problematic situation.
Taken as a whole, these reviews present a spectrum of experiences that can be difficult for prospective families to parse. The glowing reports emphasize an environment that is aesthetically pleasing, calm, and staffed by kind caregivers who form positive relationships with residents and families. In contrast, the negative account centers on questions of trust, competence, patient safety, and financial transparency, alleging that promises of dementia-specific care and secure handling were not fulfilled and that the family was left to scramble after a frightening incident. The divergence in these stories underscores how quickly a care transition can hinge on miscommunications, policy clarity, and the perceived reliability of management.
For anyone considering Pinnacle Assisted Living, the contrasts in these narratives suggest a careful, deliberate approach is essential. Prospective families might want to verify several key points before making a decision: obtain a clear, written dementia-care plan and a detailed explanation of the staff's training and supervision; request a comprehensive admission agreement that spells out costs, billing cycles, and refund policies; ask for explicit safety protocols to prevent wandering and ensure secure exits; and seek independent references or tours during different times of day to observe how staff respond to real-life scenarios. Reading the contract closely and asking direct questions about what happens if a resident becomes aggressive or requires specialized care could help prevent the kind of misalignment described in the troubling review.
Ultimately, Pinnacle Assisted Living appears to offer a compelling vision of a warm, well-designed environment with caring staff in the eyes of several visitors. Yet it is also a place that some families view with deep concern, particularly when expectations about dementia care, safety, and financial handling do not align with lived experience. The mixed impressions call for diligence, transparent communication, and careful evaluation of both the physical setting and the human elements of care when considering enrollment for a loved one.
Pinnacle Assisted Living in Springdale, MD is a community specifically designed to provide exceptional memory care services. Our residents benefit from a wide range of amenities and care services that ensure their comfort and well-being.
Our community offers various on-site activities that cater to different interests and preferences. Residents can enjoy participating in these activities within our indoor common areas or take advantage of the outdoor common areas for relaxation and socialization. We also have air-conditioning throughout the facility to ensure a comfortable living environment for everyone.
Each resident's living space at Pinnacle Assisted Living is designed with their needs in mind. Ground floor units and wheelchair accessible showers make it easy for residents with mobility challenges to navigate their living spaces independently. Private bathrooms are provided for added convenience and privacy.
Our community also offers a fully equipped kitchen and kitchenette for those who prefer to cook their own meals or snacks. For individuals who need diabetic or incontinence care, our trained staff is available to provide comprehensive support.
At Pinnacle Assisted Living, we understand the importance of spiritual well-being as part of overall health. We offer devotional services both on-site and off-site, catering to different religious affiliations including Catholic, Protestant, and other religious services. Additionally, we have visiting chaplains or priests available for further spiritual guidance.
Dining at our community is an experience in itself. With restaurant-style dining, residents can enjoy delicious meals prepared by our skilled chefs. Our menu includes international cuisine options as well as special dining programs tailored to specific dietary needs such as low/no sodium or no sugar diets.
In terms of location, Pinnacle Assisted Living is conveniently situated near various amenities that enhance our residents' quality of life. There are four cafes, one park, ten pharmacies, four physicians' offices, eleven restaurants nearby, and transportation options readily available for ease of access.
Overall, Pinnacle Assisted Living provides exceptional memory care with a comprehensive range of amenities, care services, and dining options. Our community is dedicated to ensuring the well-being and comfort of each resident in a warm and inviting environment.
This part of Springdale, Maryland offers a variety of convenient amenities for senior living. With multiple pharmacies nearby, accessing medications and healthcare services is easily accessible. There are also several cafes and restaurants within a short distance, providing options for dining out or grabbing a coffee with friends. Transportation options include Amtrak and metro stations for easy travel around the area. For medical care, there are several physicians' offices and hospitals in the vicinity. Additionally, parks, places of worship, and a theater provide opportunities for recreation and community engagement. Overall, this area offers a mix of essential services and leisure activities that would be beneficial for seniors looking to settle in Springdale.
Pinnacle Assisted Living offers a competitive pricing structure that stands out in both Prince George's County and the broader Maryland region. For semi-private accommodations, residents can expect to pay $1,850 per month, significantly lower than the county's average of $3,058 and the state average of $3,545. Similarly, those opting for private rooms will find Pinnacle's rate of $2,250 per month to be quite favorable compared to the county's average of $3,792 and Maryland's statewide average of $4,112. This cost-effective approach not only reflects Pinnacle's commitment to providing quality care but also makes it an appealing option for individuals seeking affordable assisted living solutions without compromising on service quality.
Pinnacle Assisted Living is located at 3410 Ladova Way, Springdale, MD 20774 in Prince George's County, Maryland
Incontinence care at Pinnacle Assisted Living is designed to support residents' dignity and comfort, addressing a common challenge faced by individuals with dementia or Alzheimer's disease. By providing tailored assistance and maintaining a respectful approach, the staff ensures that personal needs are met promptly and discreetly, reducing stress for both residents and their families. This specialized care not only promotes hygiene but also helps minimize the potential for skin issues or infections, which can complicate health conditions in individuals with cognitive impairments. Additionally, consistent routines in incontinence management can foster a sense of security and stability that is crucial for those navigating memory challenges, ultimately enhancing their overall well-being and quality of life.
Pinnacle Assisted Living on seniors.fyi includes 7 photos including images showing garage, landscaping, interior, decor, bedroom, dining, hallway, doors, and more.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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