3702 La Dova Way, Springdale, MD 20774
To contact a resident: (240) 593-8965
For more information about senior living options: (866) 208-4318
Williams House Assisted Living Costs & Pricing
Williams House Assisted Living presents a competitive pricing structure for its semi-private accommodations at $2,500 per month. This cost is notably lower than the average rates in Prince George's County, where similar facilities charge approximately $3,058 monthly. When compared to the broader Maryland state average of $3,545 for assisted living, Williams House offers an appealing option for individuals seeking quality care without the higher financial burden typically associated with such services. This distinction positions Williams House as an attractive choice for families prioritizing both affordability and compassionate support in their search for assisted living solutions.
| Floor plans | Williams House Assisted Living | Prince George's County | Maryland |
|---|---|---|---|
| Semi-Private | $2,500 | $3,058 | $3,545 |
Overall Review of Williams House Assisted Living
Pros
The tour was conducted by a wonderful staff member who was informative and provided clear knowledge. - They provide all therapeutic services and comprehensive support for residents.
- The bathrooms are safe and equipped with hand rails for those who have trouble standing.
- They offer resident outings and three homemade meals daily, with accommodations for wheelchair users.
- The meals are exceptional and the facility is clean and professional, with residents treated with respect and dignity.
- The staff is patient and can communicate well, including in Spanish, helping residents with dementia.
Cons
The place is not clean and the supervision is very limited.- The courtyard area has weeds growing and the fountain isn't working.
- The dining area smells worse than a toilet and the floor is filthy.
- The closets are broken and some beds are broken.
- There is no one to do the laundry; the owner is never there and does not return phone calls.
- A tenant has sores on her legs and feet that are not being treated.
- The facility has no staff, with one person responsible for cleaning, cooking, and doing rounds.
- They have no valid licenses for Home Health or CNA work, and patients sit unattended in their urine and stool for hours.
Review
Williams House Assisted Living in Springdale is best suited for families that want a resident-focused environment where caregivers are patient with dementia and memory-care needs, and where there is an expectation of hands-on family involvement to monitor care, cleanliness, and daily operations.
Those who should consider alternatives are families seeking unwavering cleanliness, consistently reliable housekeeping, and stable, well-staffed supervision. If reliable front-d desk responsiveness, prompt maintenance, and a consistently well-maintained facility are non-negotiable, this community may not meet those standards. Additionally, if management visibility and accountable oversight are critical, the mixed reports about ownership presence and responsiveness warrant caution.
Pros that matter in day-to-day living include accessible therapeutic services and a clear emphasis on personal dignity and social engagement. In favorable reviews, residents receive three homemade meals daily, with caregivers described as patient and attentive to dementia-related needs; bathrooms with safety features like handrails are highlighted as supportive for standing and transfers. The facility also offers a spectrum of services, from independent living options to more supervised care, along with some staff members who communicate well across language barriers, notably Spanish-speaking team members who can ease care for Alzheimer’s and dementia patients. Positive notes about tours and staff professionalism reinforce that, when functioning well, the environment can feel respectful, organized, and focused on reclaiming independence within the bounds of assisted living.
Concerning downsides, the most troubling threads involve cleanliness and maintenance. Multiple reviews describe strong odors, filthy floors, broken closets or beds, and inconsistent laundry services, painting a picture of a facility that struggles to keep up with basic upkeep. Supervision is repeatedly called into question, with reports of doors not answered, limited on-site presence from management, and voices suggesting residents are left unattended or inadequately supervised. Some accounts allege non-licensed staff performing essential care tasks, missed medical attention, and, in the most severe cases, neglect that led to hospital visits. The risk profile from these experiences is non-trivial and cannot be dismissed.
The key question is whether the positive care aspects can sufficiently offset the significant operational and safety concerns. If a resident can thrive with excellent staff patience, meaningful social and therapeutic activities, and strong family oversight, Williams House can still be a viable option. The presence of dedicated, caring staff for dementia patients, and the potential for high-quality meals and a respectful treatment approach, provides value that can outweigh some imperfect elements, provided daily oversight, routine checks, and proactive problem-solving are in place. However, when cleanliness, reliable supervision, and responsive administration falter, the same positives quickly lose impact.
For families pursuing this option, first-hand due diligence is essential. Schedule multiple, unannounced visits at different times of day to observe housekeeping, meal quality, and front-desk responsiveness. Speak openly with prospective caregivers about licensing, training, and patient-to-staff ratios, and ask for a tour demonstrating routine rounds and safety protocols. Demand clear communication channels with management, insist on timely maintenance response, and request references from families with residents at similar care levels. If these assurances cannot be consistently demonstrated, or if the facility cannot show a track record of sustained cleanliness and proactive supervision, pursuing alternatives with stronger uptime in operational standards will likely yield a more reliable balance of safety, dignity, and daily quality of life.
Board and Care Home
Activities off-site
Bath tubs
Beautician on-site
Devotional services off-site
Indoor common areas
Outdoor common areas
Private bathrooms
Respite or short term stays offered
Wheelchair accessible showers
Ronald Reagan Washington National (12 miles away)
Ambulatory care
Diabetic care
High acuity care
Incontinence care
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