The Grand is located at 9300 Civic Way, Louisville, KY 40059 in Oldham County, Kentucky

The Grand in Louisville, KY

The Grand is a memory care community in Louisville, KY.

Information last verified: June 22, 2026

9300 Civic Way, Louisville, KY 40059

For more information about senior living options: (866) 208-4318

4.6 from 85 reviews

5 stars

76

4 stars

1

3 stars

0

2 stars

2

1 stars

6

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Overall Review of The Grand

common 14 reviews mention this

Caring staff is a steady theme

Residents and families repeatedly describe staff as caring and professional.

Across many reviews, residents and families talk about staff members who are responsive, supportive, and professional. Some reviews also mention staff going out of their way to keep residents engaged and comfortable, including during difficult periods. Even in negative reviews, residents single out portions of the experience where help or friendliness was still present.

caveat 10 reviews mention this

Dining quality is inconsistent

Dining and coffee are described as either satisfying or disappointing.

Several residents and families praise the food, calling it delicious, and they also describe dining as a social and welcoming part of life. Other reviewers report a decline in food quality, weaker coffee, and problems like running out of food or portions feeling smaller. Some updates also point to repeated staffing and management changes tied to the dining experience, without lasting improvements.

common 7 reviews mention this

Activities range from engaging to limited

Activities are regularly offered, but reviews differ on how robust they feel.

Many reviews highlight scheduled events, celebrations, and outings that help residents stay busy, including live entertainment and planned programs. Another group of reviewers describes activities as less varied—more focused on basic outings—and says improvements have not matched expectations over time. Together, the feedback suggests there is an activity calendar, but the day-to-day variety may depend on timing and execution.

caveat 3 reviews mention this

Ongoing maintenance and upkeep complaints

Some residents and families report maintenance issues that disrupt day-to-day life.

While the facility is often described as attractive and well-designed, multiple negative reviews mention periods of broken or failing systems, including problems like leaks, air conditioning issues, and water heater problems. Other complaints focus on how maintenance responded, with frustration about staffing conduct and ability to address concerns. These reports stand out against the more positive reviews that describe cleanliness and a well-kept environment.

caveat 3 reviews mention this

Pricing feels high to some families

Some reviews say the cost has increased without matching improvements.

A few reviews call the community pricey, including comments made during the tour process. Other reviewers describe rent increases over time and mention hidden fees, while also stating they did not see corresponding upgrades in the living experience. In the negative feedback, cost concerns tend to be linked with dining, cleanliness, and overall management concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

21 resident community capacity
1-bedroom apartments
2-bedroom apartments
Studio apartments

Types of Care

Independent Living
Memory Care

Amenities

Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

Louisville International-Standiford (14 miles away)

Care Services

24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Physicians

Norton Pulmonary Specialists (0.6 miles)
Norton Neuroscience Institute (0.6 miles)
Oldham County Pediatrics (0.8 miles)
Associates In Dermatology (1.2 miles)
Dr. M. Dathan Chesnut, MD (2.3 miles)
Greater Louisville Internal Medicine (3.1 miles)
Advanced Med-Surg Concepts (3.6 miles)

Restaurants

Olive Garden (0.6 miles)
Tandoori Fusion (0.6 miles)
Harry’s - An American Bar & Grill (0.8 miles)
Drake's (0.9 miles)
Sonic Drive-In (1.5 miles)
Roosters (1.5 miles)
Fuji Japanese Steakhouse (1.5 miles)

Places of Worship

St Bernadette Church (1.2 miles)
Church of Jesus Christ of Latter Day Saints (4.4 miles)
Lyndon Baptist Church (4.7 miles)
Camp Kavanaugh (5.4 miles)
Holy Trinity Catholic Church (6 miles)

Theaters

Cinemark Tinseltown USA and XD (1.4 miles)
Cinemark Mall St Matthews and XD (5.8 miles)

Cafes

Panera Bread (1.7 miles)
Starbucks (1.9 miles)
Starbucks (4.6 miles)
Red Pepper Pizza Company (5.3 miles)
Starbucks (5.8 miles)

Pharmacies

Walgreens (2.3 miles)
Walgreens (3.1 miles)
Walgreens (4 miles)
CVS Pharmacy (4 miles)
Walgreens (4.7 miles)
Walgreens (5.1 miles)
Walmart Pharmacy (5.2 miles)

Parks

E.P. Tom Sawyer State Park (2.3 miles)
Maples Park (5 miles)
Community Park (5.5 miles)
Creasey Mahan Nature Preserve (5.9 miles)

Hospitals

Central State Hospital (3.4 miles)
Signature Care and Rehabilitation-Northfield (4.5 miles)
Premier Surgery Center of Louisville (5 miles)

Frequently Asked Questions

What floor plans and room types does The Grand offer?

Where is The Grand?

Does The Grand provide care for residents with dementia or Alzheimer's disease?

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