ComfortCare Homes

Pros

• Comfort Care Homes is praised for care that is exceptionally compassionate and attentive, often described as far beyond other facilities.
• The communities feel like residential homes - clean, well-maintained, and with nicely landscaped yards.
• Staff are dementia-specialized, engage residents with patience, and treat them like family.
• Families report peace of mind knowing their loved ones receive high-quality, caring support.
• Comfort Care Homes is described as a true family and home, with staff who are devoted to residents' well-being.
• Music therapy and outdoor options are regularly provided to benefit residents' cognitive and emotional health.
• The organization communicates frequently and clearly with families, keeping them informed and involved.
• Covid-19 protocols are effective in keeping residents safe while still allowing meaningful connections with loved ones.
• The staff are professional, knowledgeable, and genuinely committed to serving the aging community.

Cons

• Care decreased as the disease progressed.
• A resident was found in bed at 3 pm soaked in urine from head to toe.
• The resident was overmedicated and often left in bed instead of being cared for.
• Items were misplaced and never recovered.
• Families were told they had to pay for a private caregiver from 5?10 pm nightly or have family present, on top of the monthly fee.
• The office staff were unprofessional and made prejudiced decisions.
• This was described as very disappointing for a dementia care facility.

Review

Comfort Care Homes emerges in a chorus of voices as more than just a place for memory care - it is described as a true, living family for residents and a reassuring foundation for families. Across numerous testimonials, the consistent thread is that the staff's level of care and compassion goes far beyond what you might expect from a typical care facility. Families repeatedly emphasize the daily love, patience, and dedication given to their loved ones, especially when dementia complicates daily life. One daughter or son after another notes the peace of mind that comes from knowing their father or mother is in a place where they are treated with kindness, respect, and genuine affection, with administration and caregivers alike earning unwavering trust.

The physical setting of Comfort Care Homes also earns high praise. Reviewers describe communities that feel more like residential homes than a clinical facility: clean, tidy, and thoughtfully updated, with well-kept yards, accessible walking paths, and opportunities to enjoy the outdoors. The spaces are frequently described as aesthetically pleasing, with an atmosphere intended to be calming and comfortable for residents. In many stories, the outdoors and nature play a meaningful role in residents' days, and music is a common and valued feature. There is a sense that music therapy is not only appreciated but actively integrated into daily life, with residents often singing along to familiar tunes from their own eras, which many observers describe as magical and therapeutic for people with memory impairment.

A core strength highlighted in many reviews is the staff's specialized approach to dementia care. The caregivers are depicted as engaging, patient, and attuned to the needs of residents, choosing interactions that keep individuals calm and comfortable. Families recount seeing staff members make residents feel like family - treating them with humor and warmth, giving time for conversation, and maintaining a dignified, respectful tone even when situations are challenging. The leadership and front-line teams are frequently praised for their accessibility: staff are described as responsive to questions, proactive in sharing updates, and willing to involve families in the care plan. During the COVID era, reviewers especially note how communication and connection were preserved through Zoom calls, safe visits, app updates, photos, and frequent updates, all while maintaining strong safety protocols.

The testimonials also include deeply personal stories that illustrate the impact of Comfort Care Homes. Some families speak of care that granted more quality time and dignity at a difficult stage of life. One account credits Comfort Care with positively influencing a loved one's trajectory, even mentioning how a misdiagnosis elsewhere was corrected through the facility's medical attention and advocacy. Others speak of Comfort Care as a sanctuary where a parent feels safe, cared for, and part of a broader, caring family. For many families, the combination of compassionate staff, a home-like environment, and open communication has transformed what can be a stressful, emotionally heavy decision into a supported, collaborative experience.

Of course, not every experience is uniform, and a few reviews offer a more complicated perspective. One account describes a troubling period where a loved one experienced care that felt insufficient - the resident was found in a distressing condition after a long afternoon, with concerns about being over-medicated and advantages such as misplacement of belongings. Another review questions some administrative interactions, noting that office staff could sometimes appear unprofessional or make decisions that felt prejudicial. These voices are acknowledged in the broader narrative as important reminders that, while Comfort Care Homes is celebrated for its dedication and compassion, no care environment is immune to individual differences in experience, and ongoing attention to quality and communication remains essential.

Overall, the prevailing sentiment across the bulk of feedback is that Comfort Care Homes stands out because of its genuine love for people at this stage of life. Families describe it as much more than a facility - it is a "FAMILY" and a "HOME," where staff across levels, from the corporate office to direct care providers, are viewed as ministry-driven caregivers who are deeply invested in the well-being and happiness of residents. The care teams are praised for being patient with behavioral and emotional challenges, for maintaining a positive atmosphere, and for embodying a philosophy of kindness that extends to families who rely on them. Many testimonials also express gratitude for practical aspects: transparent communication, reasonable fees, well-planned facilities, and ongoing efforts to keep families connected with their loved ones.

In the end, Comfort Care Homes is repeatedly described as a place where people feel seen, valued, and loved. Families share that they would choose Comfort Care Homes again and again, citing peace of mind, high-quality care, and a sense of community that extends beyond the residents to their entire families. From the therapeutic use of music and engaging activities to the openness of leadership and the daily acts of compassion, the reviews paint a picture of a community that strives to honor its residents' dignity and enrich their days. For many who walk this path with a loved one facing dementia, Comfort Care Homes represents not just a care option but a reliable, heartfelt home where kindness, professionalism, and genuine connection shape every day.

Located in Leawood, Kansas, this area offers a variety of dining options ranging from casual eateries like Southside Bar & Grille and fast food chains like McDonald's to more upscale choices such as Rye and Shake Shack. There are also several pharmacies for convenient access to medications and healthcare needs, as well as reputable physician practices like Kansas City Orthopaedic Institute and The University of Kansas Cancer Center - South. For leisurely activities, residents can enjoy nearby parks like Nall Hills Park and Harmon Park, or catch a movie at the AMC DINE-IN Prairiefire 17 theater. Places of worship such as Lord of Life Lutheran Church and Overland Park Christian Church serve the spiritual needs of the community. Overall, this part of Leawood offers a comfortable and convenient environment for seniors looking to settle down in a welcoming neighborhood with easy access to amenities and services.

Restaurants

• Southside Bar & Grille (0.2 miles)
• Rye (1.2 miles)
• Martin City Pizza & Tap Room - Mission Farms (1.3 miles)
• McDonald's (2 miles)
• Strip's Chicken (2.3 miles)
• Houlihan's (2.8 miles)
• Shake Shack (2.9 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.4 miles)

Physicians

• Kansas City Orthopaedic Institute (1.5 miles)
• The University of Kansas Cancer Center - South (1.7 miles)
• Allergy & Asthma Care, PA (2.1 miles)
• Discover Vision Centers in Leawood, Kansas (2.3 miles)
• Village Pediatrics (2.6 miles)
• Kansas City Allergy & Asthma Associates, P.A. (4.2 miles)
• College Park Specialty Center (5.1 miles)

Cafes

• McLain's Market (1.7 miles)
• Starbucks (3.5 miles)
• Starbucks (3.8 miles)
• McLain's Bakery (4 miles)
• Front Range Coffeehouse & Provisions (4.1 miles)
• Starbucks (4.3 miles)
• Brew Haha Coffeehouse (5.1 miles)

Hospitals

• Rehabilitation Hospital of Overland Park (2 miles)
• Saint Luke's South Hospital (4.2 miles)

Parks

• Nall Hills Park (2.2 miles)
• Harmon Park (3.4 miles)
• Cherokee Park (4 miles)
• Gezer Park (4 miles)
• Ironwoods Park (5.7 miles)
• Swope Park (5.9 miles)
• Antioch Park (6.1 miles)

Places of Worship

• Lord of Life Lutheran Church (4.2 miles)
• Overland Park Christian Church (4.9 miles)
• St Michael The Arch Angel (5.4 miles)
• Central United Methodist Church (6.3 miles)

Theaters

• AMC DINE-IN Prairiefire 17, Formerly Cinetopia Overland Park 18 (4.8 miles)