Reflections Memory Care - Hollybrook

Pros

• The care provided at the community is very good, with staff being caring and respectful.
• The menu offers an outstanding variety of meals that residents enjoy.
• The community offers a helpful list of activities that cater to residents' needs.
• Families appreciate the attention their loved ones receive in the small memory care unit.
• The staff are outstanding, enhancing the overall experience for residents.
• One-on-one care is highlighted as a positive aspect of the support provided.
• Residents benefit from engaging activities that are crucial for their well-being.
• Families highly recommend this community for its excellent care and value received.
• The facility impresses visitors during tours, showcasing a welcoming environment.

Cons

• The staff was unresponsive when a call was left to set up an evaluation, leading to urgent placement needs after a hospital visit.
• Staff arrived over 30 minutes late for an appointment without any communication and displayed a negative attitude.
• There is a perception of poor courtesy, care, and professionalism given the high prices charged for services.
• Some families expressed concern about the lack of rehabilitation facilities within the community.

Review

When considering placement for a loved one in a care facility, the experiences of other families can provide vital insights into the quality of the community. In examining various reviews from individuals who have interacted with different facilities, two distinct narratives emerge: one reflecting dissatisfaction and concern, and another expressing approval and appreciation for the level of care provided.

One family’s experience reveals significant frustration with their efforts to arrange an evaluation for their mother. They reported initial difficulties in communication, noting that staff failed to return calls promptly after a request was made. This lapse in communication culminated in a crisis situation when the individual had to take their mother to the hospital, necessitating immediate placement. When they finally managed to set up an appointment, they encountered further disappointment as the staff arrived over thirty minutes late without any prior notice. The family characterized the staff member's demeanor as unhelpful and dismissive, leading them to conclude that this particular facility may not be suitable for their mother after all. They expressed disbelief at the empty rooms within the community, suggesting that such experiences might contribute to low occupancy rates. Given the high prices charged by this facility, they expected a greater level of courtesy, attentiveness, and professionalism—qualities that ultimately influenced their negative perception.

In stark contrast to this account are numerous positive reviews praising another community known for its dedication to resident care. One family shared their appreciation for both the quality of care delivered by attentive staff members and the outstanding menu offered at mealtime. They were particularly fond of how well various activities catered to residents' needs within a smaller memory care unit designed specifically for those facing cognitive challenges. This personalized approach resonated with them; they felt it contributed positively not only to their loved one's wellbeing but also enhanced their overall peace of mind regarding his living situation.

Another review echoed these sentiments by highlighting an exceptional aspect of this community—the emphasis on activities tailored towards improving residents’ social engagement and healthcare needs. Families consistently remarked on how critical one-on-one interaction was for their loved ones’ overall satisfaction and progress within memory care programs. The variety presented in meal options also received accolades; these aspects collectively reinforced reasons for recommending this community despite any challenges inherent within other facilities.

Families who found success stories within these communities noted crucial components such as dedicated staff willing to go above and beyond while fostering supportive relationships with residents. Regular activities not only provided stimulation but also addressed emotional needs that come with being in assisted living environments or memory care units—thus promoting a sense of belonging among residents.

However, it is important to acknowledge that expectations surrounding rehabilitation services could pose limitations in some settings as potential future residents consider which facilities would best match their or their loved ones' specific requirements. While one reviewer mentioned being impressed with what they observed during a guided tour—commendable employees appeared ready to meet resident needs—they concurrently expressed concerns regarding insufficient rehabilitation resources available on-site.

Ultimately, prospective families seeking assisted living options will likely benefit from reviewing varied accounts filled with contrasting perspectives about multiple facilities while maintaining open dialogue regarding costs associated with public health services integrated into traditional eldercare environments like those discussed here. By balancing apprehensions alongside heartfelt testimonials celebrating exemplary service provisions across chosen communities, families can make informed decisions grounded firmly on personal values surrounding both comfort levels experienced during tours or assessments alongside credible feedback obtained directly from current resident families navigating similar journeys with transparency reflective of real-life scenarios faced every day in senior living circumstances today.

This part of Harrisburg, Illinois, offers a range of amenities and services that may be appealing to seniors looking for a comfortable and convenient living arrangement. With several physicians' offices, hospitals, pharmacies, and transportation options in close proximity, residents can easily access healthcare services when needed. Additionally, the presence of parks and cafes provides opportunities for leisurely activities and socializing within the community. The variety of restaurants nearby ensures that individuals have diverse dining options to choose from. Overall, this area appears to offer a well-rounded and accessible environment for seniors seeking a vibrant community with essential amenities readily available.

Physicians

• Eubanks & Daugherty Optometrists (0.2 miles)
• Hmc Clinic At Harrisburg (0.6 miles)
• Marion Orthopedics (0.8 miles)
• Primary Care Group (0.9 miles)
• Jackson Michaelis B MD (0.9 miles)
• Saline Valley Diagnostic Radiology Mri (0.9 miles)
• Harrisburg Medical Center (1 miles)

Parks

• Shawnee Forest Headquarters (0.3 miles)
• Karel Park (7.7 miles)
• Raleigh Park (8.7 miles)
• Saline County Conservation Area (8.8 miles)
• Rim Rock Recreational Trail (16.5 miles)

Places of Worship

• Southern Baptist Convention (0.5 miles)
• Day Star Chapel (0.8 miles)
• Southern Baptist Convention (0.9 miles)
• Southern Baptist Convention (0.9 miles)
• Southern Baptist Convention (1 miles)
• Southern Baptist Convention (1.1 miles)
• Church of God-Harrisburg (1.1 miles)

Restaurants

• Taco Bell (0.5 miles)
• Wok & Roll (0.6 miles)
• McDonald's (0.6 miles)
• Sonic Drive-In (0.7 miles)
• Long John Silver's (0.7 miles)
• KFC (0.8 miles)
• Burger King (0.8 miles)

Transportation

• Rides Mass Transit District (0.5 miles)
• U-Haul Neighborhood Dealer (1.5 miles)
• Enterprise Rent-A-Car (1.5 miles)
• U-Haul Neighborhood Dealer (3.4 miles)

Pharmacies

• The Medicine Shoppe (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Kroger Pharmacy (1.8 miles)
• The Medicine Shoppe Pharmacy (8 miles)
• Beck's Pharmacy, Oxygen, and Medical Equipment (8.3 miles)

Hospitals

• Mulberry Center At Harrisburg (1 miles)
• Health Care Solutions (1.1 miles)
• Alexander Family Practice (1.3 miles)
• Heartland Women's Healthcare (1.9 miles)
• Ferrell Hospital (8.4 miles)
• Ferrell Hospital (14.4 miles)

Cafes

• Steam Cafe (1.2 miles)