220 Ron Morse Dr, Harrisburg, IL 62946
To contact a resident: (618) 614-2708
For more information about senior living options: (866) 208-4318
Reflections Memory Care - Hollybrook Costs & Pricing
Reflections Memory Care - Hollybrook offers a range of accommodation options that are competitively priced within the context of both Saline County and the broader Illinois market. For a studio, residents can expect to pay $3,900 per month, which is slightly higher than the local average of $3,861 but still below the state average of $4,028. The semi-private rooms are priced at $5,500, which surpasses both Saline County's average of $4,967 and Illinois' statewide figure of $5,146. On the other hand, their one-bedroom accommodations stand out at $5,800 - significantly higher than the county's average of $4,271 and notably above the state's rate of $3,527. Overall, while Reflections Memory Care - Hollybrook may present higher costs for certain room types compared to neighboring options, its pricing reflects a commitment to quality care and specialized memory support services that may justify the investment for many families seeking peace of mind for their loved ones.
| Floor plans | Reflections Memory Care - Hollybrook | Saline County | Illinois |
|---|---|---|---|
| Studio | $3,900 | $3,861 | $4,028 |
| Semi-Private | $5,500 | $4,967 | $5,146 |
| 1 Bedroom | $5,800 | $4,271 | $3,527 |
Overall Review of Reflections Memory Care - Hollybrook
Pros
The care at this community is very good, and the staff are caring and respectful.- The menu is outstanding.
- The activities have been helpful to residents' needs, and the memory care unit is helping.
- This is a great community with outstanding staff.
- The meals are really good and there is good variety.
- They are happy with the one-on-one care.
- They love the memory care for their mom.
- They highly recommend the great care to other families.
- Other families would appreciate the attention that the residents offer for care.
Cons
Staff never return calls.- Staff arrive over 30 minutes late for appointments and have attitude.
- Unprofessional and rude staff.
- Staff do not return calls and are late for appointments without notifying.
- The only weak area was the lack of rehabilitation facilities.
- The facility’s high prices are not matched by courtesy, care, or professionalism.
Review
Reflections Memory Care - Hollybrook is best suited for families seeking a small, memory-focused community where residents receive substantial one-on-one attention, flavorful meals, and structured daily activities within a intimate setting. The facility earns its strength from a genuine commitment to memory-care routines, engaging programs, and a caregiving culture that many families describe as caring and respectful. It works best when the resident benefits from consistent, individualized care in a quieter, more homelike environment rather than a large campus with broader service lines. For families prioritizing personal connection, meaningful programming, and a visibly attentive care team, this community can offer notable value.
That said, some families will want to consider alternatives. Those who depend on prompt communication and reliable administrative responsiveness may need to look elsewhere, given repeated reports of late arrivals, missed callbacks, and attitude concerns. If on-site rehabilitation services or easy access to therapy services are essential, the absence of robust rehabilitation options becomes a meaningful gap. Price transparency and clear, up-front cost discussions also matter to many families, as several reviews hint that expectations for courtesy and professionalism may outstrip what is delivered at times. In short, this may not be the right fit for households prioritizing seamless responsiveness and a full continuum of care.
The strongest positives here are the quality of care, the warmth of staff, and the value of the memory-care programming. Several reviewers highlight the staff as outstanding and genuinely caring, with a focus on one-on-one attention that supports residents’ needs. Meals receive praise for variety and quality, and the activity slate is described as purposeful and important for cognitive and emotional well-being. When memory care is the primary goal, the combination of attentive caregivers and structured engagement can slow progression and enhance daily life, providing peace of mind to families who want tangible daily support.
The counterweight to these strengths lies in communications and operational reliability. Repeated concerns about unreturned calls, delayed appointments, and perceived unprofessional attitudes undermine trust, particularly for families weighing the pace and reliability of ongoing care. The small size that benefits personalized attention can also magnify gaps in administrative responsiveness and resource availability, making it harder to secure quick answers or swift problem resolution. Additionally, the limited emphasis on rehabilitation services makes it harder for residents who will need physical or occupational therapy to maintain or improve function over time.
To navigate a choice, prospective families should ask for concrete, up-to-date information before committing. Clarify the staff-to-resident ratio during peak hours, and request examples of care plans that demonstrate how memory-care needs are monitored and updated. Inquire about the menu, daily activity calendars, and how one-on-one time is scheduled; verify the cadence of family communication and the process for escalating concerns. Seek current references about rehabilitation options, if any, and obtain a transparent cost breakdown with all potential add-ons. A tour should reveal how staff interact with residents in real time, offering a practical sense of whether the care culture aligns with expectations.
Ultimately, the decision hinges on priorities. If the decisive factors are personalized, compassionate memory-care with strong programming in a smaller, homelike setting, Reflections Hollybrook delivers meaningful value and lived experience that families can trust. If the essential criteria include flawless administrative responsiveness, expansive rehabilitation services on-site, and crystal-clear pricing, alternatives will likely serve better. The community’s mixed reviews reflect real strengths in care quality and activity design, balanced against operational inconsistencies that can erode confidence. A careful, pointed exploration during visits will reveal whether this environment aligns with the resident’s needs and the family’s expectations.
Memory Care
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Devotional services off-site
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Ambulatory care
Diabetic care
Incontinence care
Medication management
Anytime dining
Art classes
Cooking classes
Day trips and outings
Educational speakers / life long learning
Gardening club
Karaoke
Live dance or theater performances
Live musical performances
Stretching classes
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