Reflections Memory Care - Chatham

Pros

• The staff at Reflections Memory Care - Chatham are caring and compassionate, consistently showing genuine concern for each resident.
• Residents enjoy a clean and well-maintained environment, which contributes to a home-like atmosphere.
• The facility offers a variety of activities, encouraging social interaction and engagement among residents.
• The meals served are generally well-received, with several family members noting the food's quality.
• Families appreciate the responsive administration and the willingness of staff to assist with medical appointments and other needs.
• Many reviewers commend the dedication of the nursing staff and their ability to keep families informed about residents' health changes.
• Reflections Memory Care is described as a welcoming place where families feel comfortable leaving their loved ones for care.
• Staff members create an uplifting environment during holidays and special occasions, enhancing the sense of community for residents.
• Overall, many find Reflections Memory Care to be an excellent option for their loved ones in need of support and care.

Cons

• The facility has gone downhill since the departure of a former capable person, resulting in less cleanliness and decreased care for residents.
• There is a high turnover rate of CNAs, which negatively impacts the quality of care provided.
• Activities have dwindled, and essential services that residents are paying for are no longer being delivered consistently.
• Some family members feel that more activities are needed to keep residents active and engaged.
• A resident expressed dissatisfaction with the meals served, indicating they are not enjoying the food provided.
• Concerns were raised about the owner's focus on building new facilities rather than maintaining staffing and services at existing ones.

Review

Reflections Memory Care - Chatham is consistently praised as a wonderful facility dedicated to providing compassionate and high-quality care for its residents. Many families have expressed their satisfaction with the level of attention and kindness exhibited by the staff, highlighting specific team members such as Laura, the administrator, and Nurse Patty, who has been described as a hero by one reviewer. The personal touch from the management makes it easier for family members to engage with staff about their loved ones, ensuring that those receiving care are not only well-looked after but also treated with dignity and respect.

The facility itself is frequently noted for its cleanliness and inviting atmosphere. Visitors have remarked on how it does not carry the typical odors associated with nursing homes, which can often deter families from considering such options. Instead, Reflections has taken great strides to cultivate a home-like environment that feels cheerful and bright, featuring aesthetically pleasing decorations—particularly during holidays—and numerous comfortable areas where residents can enjoy social interactions in small groups.

Dining experiences at Reflections Memory Care have received positive feedback too; several reviews mention that both residents and visiting family members find the food enjoyable. Meal times appear to be structured around three daily servings while maintaining flexibility for family gatherings within the dining area. Families appreciate these meals as an opportunity to bond together; thus, creating a sense of community among residents and their relatives.

Despite some minor limitations regarding participation in activities among certain residents, Reflections offers a variety of engaging options designed to enrich the lives of its residents. Reviews point out activities such as bingo games, arts and crafts—including drawing sessions—and organized outings when weather permits. There exists an outdoor courtyard for fresh air during pleasant days. This emphasis on activities is essential in stimulating mental engagement among residents while fostering connections between them.

One recurring theme among reviewers is the commitment shown by staff towards resident care despite challenges stemming from external factors like staffing shortages or administrative changes. While several visitors expressed concerns over potential declines in service levels since the departure of former management personnel, most emphasized that current caregivers remain dedicated to performing their roles diligently under available resources. Families have also noted that short-term medical appointments are handled efficiently by staff who clearly communicate significant health updates concerning their loved ones.

Overall, Reflections Memory Care - Chatham stands out positively due to its caring approach combined with professional nursing support offered at visible points of contact within an intimate setting conducive to memory care needs. With ongoing efforts from management to ensure proper staffing levels and maintain facilities at high standards—as noted by frequent visitors—the consensus amongst families seems clear: this community provides an excellent option for those seeking assistance while prioritizing compassion in elder care settings. Residents are made to feel valued here—truly embodying what it means to foster "compassionate inspired care."

Located in Chatham, Illinois, this area offers a variety of amenities that cater to senior living. With several restaurants nearby such as Weber's Ice Deli, Sangamo Brewing Co, and Fulgenzi's Trattoria, residents have plenty of dining options to choose from. Places of worship like St Joseph's the Worker Church and Abraham Lincoln Unitarian Universalist Congregation provide spiritual support for those seeking a sense of community. Additionally, there are healthcare facilities including Chatham Family Practice and Family Medical Center of Chatham for medical needs. For leisure activities, parks like Southwind Park and Lincoln Memorial Garden Nature Center offer opportunities for outdoor recreation. The presence of pharmacies like Walgreens and Walmart Pharmacy ensure convenient access to medication. Overall, this area provides a mix of services and amenities that make it a desirable location for seniors looking for a comfortable and convenient living environment.

Restaurants

• Weber's Ice Deli (0.3 miles)
• McDonald's (0.4 miles)
• Sangamo Brewing Co (0.5 miles)
• Fulgenzi's Trattoria (0.7 miles)
• The Creek Pub & Grill (0.8 miles)
• Arby's (1 miles)
• Cracker Barrel (3.9 miles)

Places of Worship

• St Joseph's the Worker Church (0.4 miles)
• Isbell Sara & Andy (1.2 miles)
• Lake Springfield Christian Assembly (2.4 miles)
• Abraham Lincoln Unitarian Universalist Congregation (3.5 miles)
• Villa Maria Retreat Center (5.7 miles)
• Hope Evangelical Free Church (6.3 miles)
• Auburn Baptist Church (6.4 miles)

Physicians

• Chatham Family Practice (0.5 miles)
• Family Medical Center of Chatham (0.7 miles)
• Andrea Kay Stonecipher (1.5 miles)
• St John's Health Center At (4.2 miles)
• All About Eyes - Springfield (5.6 miles)
• Body Perfect (5.9 miles)
• Pure Skin (5.9 miles)

Pharmacies

• Walgreens (0.7 miles)
• Complete Care Pharmacy (0.7 miles)
• Pharmcy Services #129 Healthdirect Institutional (0.8 miles)
• Health One (0.8 miles)
• Mckesson (1.1 miles)
• Walmart Pharmacy (5.2 miles)
• Walmart Pharmacy (5.5 miles)

Parks

• Southwind Park (4.3 miles)
• Lincoln Memorial Garden Nature Center (5.2 miles)
• Vredenburg Park (5.5 miles)
• Southern View Community Park (5.6 miles)
• Centennial Park (6.6 miles)

Hospitals

• Lincoln Prairie Behavioral Health Center (4.4 miles)
• Medical Pavillion Noll (4.4 miles)
• Mcfarland Mental Health Center (4.5 miles)
• Health Care Service Corporation (5.3 miles)
• Fresenius Kidney Care (6.5 miles)

Cafes

• Starbucks (5.2 miles)
• Panera Bread (5.9 miles)
• Grab-A-Java (6.1 miles)
• Oh-Icee (6.1 miles)
• Starbucks (6.1 miles)
• Pease's at Bunn Gourmet (6.7 miles)

Theaters

• AMC CLASSIC Springfield 12 (5.6 miles)

Transportation

• Enterprise Rent-A-Car (6.3 miles)
• U-Haul Neighborhood Dealer (6.8 miles)