The Lodge at Riverside Harbor I

Pros

• The residents at The Lodge at Riverside Harbor enjoy a peaceful atmosphere and receive compassionate care from attentive staff members.
• Many families find the community clean, well-kept, and accommodating, with ample space in the apartments.
• The administration is praised for going above and beyond to provide residents with an exceptional lifestyle.
• Residents appreciate the friendly and welcoming environment created by the staff, making them feel like family.
• Several families note that their loved ones have adjusted well to living at The Lodge and are receiving good care overall.
• The facility provides individualized attention due to its smaller size, allowing for more personalized care for each resident.
• Families commend the kitchen staff for being accommodating to dietary needs and providing good food options.
• The Lodge's warm atmosphere and emphasis on creating a happy community are frequently highlighted by satisfied families.

Cons

• The activities are virtually nonexistent, leading residents to feel neglected and uninspired.
• There is often a lack of communication between staff shifts, causing potential concerns in care consistency.
• Some staff members are perceived as rude or unhelpful, which detracts from the overall care experience.
• The facility is reported to be understaffed, resulting in inadequate attention for residents' needs.
• Complaints about food quality and nutrition have been noted, with meals sometimes lacking variety and substance.
• Residents feel that there are insufficient opportunities for mental and physical stimulation within the community.
• Promises made by management regarding therapy services were not fulfilled, leading to dissatisfaction among families.
• There seem to be ongoing concerns about emergency preparedness during adverse weather conditions.
• Some reviews mention that residents can appear unmonitored, raising safety issues related to staff oversight.
• Families express disappointment over certain staff interactions that do not align with expected compassionate care for seniors.

Review

The Lodge at Riverside Harbor has received a wide range of reviews that highlight both the positive aspects and notable concerns regarding its services, staff, and overall environment. Many families have had the opportunity to tour the facility in-person, often reporting a very pleasant experience with friendly and attentive staff members. The community itself is often described as clean, well-kept, and possessing a peaceful atmosphere that residents seem to enjoy. The size of the apartments has also received praise, particularly for their comfort and amenities such as walk-in bathtubs. One common thread among positive reviews is the commendation for the administrators and care staff who are noted for their compassion and genuine interest in providing quality care.

However, despite many favorable impressions, there are also significant concerns raised by some families regarding the level of care provided to residents. Instances of poor care were highlighted during certain periods, prompting mixed feedback about consistency in service delivery. Several reviewers expressed dissatisfaction with the nursing staff’s responsiveness and overall effectiveness. On occasion, there have been reported lapses in communication between shifts that could potentially impact patient care. This inconsistency sometimes undermines families' confidence in the facility's ability to address ongoing needs adequately.

A prominent complaint from several reviewers revolves around insufficient activities available for residents. A few accounts lamented a lack of mental stimulation or physical movement opportunities within the community, leading some to characterize it as akin to "sit and die." Reports indicated that many residents spend excessive amounts of time sitting idle or unmonitored without engaging in meaningful activities. Critics argued that this lack of engagement not only affects residents' mental health but may also lead to physical decline over time—a view supported by families who felt their loved ones' spirits diminished due to inactivity.

Moreover, issues concerning staffing levels were raised multiple times across various reviews. Families noted instances where they felt there was inadequate staffing for the number of residents which contributed to feelings of neglect or abandonment among inhabitants. This situation raises questions about whether adequate attention can be provided consistently amidst reported turnover rates among staff members at times. While some reviewers praised individual caregivers for being attentive and helpful, others claimed that more comprehensive training was needed—especially when handling seniors with diverse needs.

In terms of culinary offerings within The Lodge at Riverside Harbor, opinions varied widely among family members regarding food quality. While certain meals received praise for their taste and accommodating dietary restrictions—particularly from picky eaters—others voiced concerns about nutrition value or variety within meal options provided to residents. Some reported experiences where meals consisted solely of less nutritious items such as soup without substantive sides like vegetables or protein sources—a situation considered unacceptable by those concerned about maintaining balanced diets.

Finally, while many individuals reported feeling good about their choice of The Lodge at Riverside Harbor based on initial interactions during tours or first impressions post-admission—from cleanliness standards maintained throughout property spaces down through warmth exhibited by team members—the undercurrent remains: achieving high-quality eldercare requires addressing persistent systemic challenges quickly before they escalate further into significant complaints from existing clients or their families down the line needing assistance evaluating potential options carefully close housing situations before transitioning loved ones away from home settings entirely.

Located in Post Falls, Idaho, this area offers a variety of amenities and services that cater to seniors. With a range of restaurants nearby, such as Capone's Pub & Grill and White House Grill, there are plenty of dining options to choose from. Additionally, cafes like Starbucks and Thomas Hammer Coffee provide convenient spots for socializing or enjoying a cup of coffee. For healthcare needs, there are several pharmacies and physicians' offices within a short distance, including the Summit Cancer Center and Northwest Surgical Associates. Outdoor enthusiasts will appreciate the proximity to parks like Black Bay Park and Atlas Waterfront Park for leisurely walks or picnics. In case of emergencies, both the Emergency Room at Kootenai Medical Center and Kootenai Health hospital are just a short drive away. Overall, this part of Post Falls offers a mix of conveniences and recreational opportunities ideal for senior living.

Restaurants

• Capone's Pub & Grill (0.6 miles)
• Selkirk Abbey Brewing Company (0.8 miles)
• Wendy's (0.8 miles)
• Burger King (1.4 miles)
• The Sawmill Grille (3 miles)
• White House Grill (3.1 miles)
• Meltz Extreme Grilled Cheese (3.5 miles)

Cafes

• Starbucks (0.8 miles)
• Thomas Hammer Coffee (0.9 miles)
• Awaken Coffee (2.8 miles)
• Dutch Bros Coffee (4 miles)
• Chomper Cafe (4.1 miles)

Pharmacies

• Glaxosmithkline (1.2 miles)
• Walmart Pharmacy (1.3 miles)
• Yoke's Fresh Markets (2 miles)
• Well Life Pharmacy (2 miles)
• Tidyman's (2 miles)
• Medicine Man Southwest Pharmacy (2.6 miles)
• Medicine Man West Pharmacy (2.7 miles)

Physicians

• Summit Cancer Center (2 miles)
• RiversEdge Orthopedics (2.1 miles)
• Northwest Surgical Associates (2.1 miles)
• Minimally Invasive Surgery (2.1 miles)
• Inland Cardiology Associates (2.1 miles)
• Northwest Occupational Medicine (2.1 miles)
• Coeur D'alene Spine & Brain (2.1 miles)

Parks

• Black Bay Park (2.1 miles)
• Atlas Waterfront Park (3 miles)
• The Falls Park (3.3 miles)

Hospitals

• Emergency Room, Kootenai Medical Center (4.2 miles)
• Kootenai Health (4.2 miles)
• Kootenai Occupational Medicine (4.3 miles)