Haven Memory Care of Snellville

Pros

• The staff at Silverleaf of Snellville are kind, caring, and take good care of the residents.
• The community is well-maintained and the food is good.
• The administrator is friendly and accommodating.
• They have a lot of trained nursing assistants who provide excellent care.
• The staff genuinely cares about the residents and goes above and beyond in their duties.
• The facility is clean, and the staff are friendly and attentive.
• The price and value of the care provided is great.
• The staff are kind, caring, and do an outstanding job overall.
• The facility is nice-looking, clean, and provides a safe and secure environment for memory care residents.

Cons

• The director left and there was a lack of communication and management in the facility.
• There was a lack of good communication with the reviewer's mother falling without notification.
• The food and socialization in the memory care facility were not satisfactory.
• Not having nursing staff on weekends was seen as a weakness.
• Some furniture in the rooms was broken and needed to be replaced.
• The community did not have any openings at the time of the tour, which may be seen as a negative for those seeking immediate care.
• The medical care and staff attentiveness were lacking, leading to issues with medication administration and delayed response to medical concerns.
• The Alzheimer's patients were more advanced than expected, resulting in a lack of interaction opportunities for one reviewer's loved one.

Review

Silverleaf of Snellville, a senior living community in Georgia, has received mixed reviews from visitors and family members of residents. While some had positive experiences with caring staff and a well-maintained facility, others expressed concerns about the lack of communication and quality of care.

Initially, the community seemed to excel with a fantastic director who greeted visitors warmly. However, after the director left, there was a noticeable change in the atmosphere. Visitors were no longer acknowledged upon entering, and personal belongings such as recliners were found discarded near dumpsters. This lack of attention to detail raised questions about management and professionalism among some staff members.

One reviewer mentioned that their loved one passed away while living at Silverleaf. Despite notifying the staff about the death, billing continued for two months without any knowledge of the situation. This lapse in communication highlighted a serious issue within the facility.

Despite these concerns, several long-term employees stood out for providing excellent care to residents with dementia. These dedicated staff members went above and beyond their responsibilities to ensure comfort and well-being. However, it appeared that there was insufficient nursing staff present on weekends.

Some reviewers noted issues related to the physical environment of Silverleaf. Although cleanliness was not an issue, broken furniture suggested a need for replacements or repairs. Additionally, one person pointed out that the community did not have as many opportunities for socializing or engaging activities compared to other facilities.

On a positive note, many visitors praised the friendly and caring nature of the staff at Silverleaf. They commended their attentiveness and genuine concern for residents' well-being. These interactions contributed to overall satisfaction with the community's level of care.

Despite its shortcomings, Silverleaf received high marks for value from several reviewers who felt that they provided good care at an affordable price point compared to more expensive facilities.

In conclusion, while Silverleaf of Snellville had its share of issues such as poor communication between management and families as well as inadequate medical supervision, there were also positive aspects such as dedicated staff members and a friendly environment. The facility would benefit from addressing the concerns raised by reviewers and potentially improving communication channels to ensure a higher standard of care for its residents.

This part of Snellville, Georgia offers a variety of amenities and services that cater to senior living. With multiple theaters nearby, as well as pharmacies, physicians offices, cafes, restaurants, parks, places of worship, and a hospital within close proximity, residents have access to everything they may need for convenient and comfortable living. The presence of healthcare facilities like Suburban Hematology-Oncology Assoc Pc and Gwinnet Center for Outpatient Surgery provides quality medical care options. Additionally, the peaceful surroundings of parks like Alexander Park and Lenora Park offer opportunities for outdoor activities and relaxation. Overall, this area presents a well-rounded community with diverse offerings suitable for seniors looking to settle in a vibrant neighborhood with easy access to essential services.

Theaters

• AMC Classic Snellville 12 (0.2 miles)
• AMC Colonial 18 (6.3 miles)

Pharmacies

• Target Pharmacy (0.3 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.4 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.9 miles)

Physicians

• Suburban Hematology-Oncology Assoc Pc (0.3 miles)
• Mahon Family Medicine (1 miles)
• Snellville Family Medicine: DeKalb Medical Physicians Group (1 miles)
• Nilanee Karikaran, MD (1.4 miles)
• Gwinnet Center for Outpatient Surgery (1.5 miles)
• Badar H Syed (1.6 miles)
• Carlin Vision (1.7 miles)

Cafes

• Panera Bread (0.4 miles)
• Starbucks (1.7 miles)
• Main Street Restaurant (3.4 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.1 miles)

Restaurants

• McDonald's (0.4 miles)
• Firehouse Subs (0.4 miles)
• Cracker Barrel (0.5 miles)
• Chick-Fil-A (0.8 miles)
• The Diner at Webb Gin (1.5 miles)
• Poblano's Mexican Grill (1.6 miles)
• Bruster's Ice Cream (1.6 miles)

Parks

• Alexander Park (2.9 miles)
• Sweet Water Park (5.3 miles)
• Bay Creek Park (5.7 miles)
• Rhodes Jordan Park (5.7 miles)
• Lenora Park (5.9 miles)
• Mountain Park Park (6.1 miles)
• Lenora Park Pool (6.3 miles)

Places of Worship

• Bethany Baptist Church (4.2 miles)
• Berean Bible Church (4.2 miles)
• First United Methodist Church of Lawrenceville (5.4 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (6 miles)