Good Faith Personal Care Home

Pros

• The facility has recently come under new management, which brings a fresh and homely feel for residents.
• Residents are provided with freshly served meals, contributing to a welcoming atmosphere.
• There is a commitment to giving grand care to all residents, emphasizing a focus on their well-being.
• The Gardenias has been noted as a safe place for the individual's mom after her experience at the previous facility.

Cons

• The facility failed to inform the family about a significant injury on the resident's foot for three days.
• The medical attention received was inadequate, resulting in a delayed treatment that could not properly address the wound.
• Staff instructed the family to lie about the resident's location to avoid commission payments.
• Aide negligence was observed, as the resident was left alone while the caregiver was asleep in another room.
• The facility expected family members to provide care while they attended to their personal errands, despite being paid for caregiving services.
• The resident contracted scabies during their stay at the facility and required emergency medical care as a result.

Review

The transition to new management at the facility in question has seemingly offered a homelier atmosphere alongside freshly prepared meals and committed care for residents. However, despite these positive claims, experiences from families reveal significant shortcomings that overshadow any potential improvements. One family, in particular, shares deeply troubling incidents involving their loved one, which have raised serious concerns about the administration's commitment to quality care.

One of the most alarming issues noted by this family is the lack of communication regarding their mother’s medical condition. After discovering a significant gash on her foot during a routine doctor’s appointment—three days after it occurred—they learned that the injury had not been addressed or communicated by the staff at the facility. The doctor indicated that due to the delay in treatment, he could not stitch the wound and was left only with the option of using glue to seal it together. This neglect illustrates a severe lapse in attentive care and ongoing monitoring of residents' health needs.

Moreover, there were troubling revelations about how staff handled interactions with family members. The family was allegedly advised to provide false information about their mother's whereabouts to evade commission fees for referral services. Such unethical practices suggest a deep-rooted issue within the management culture at the facility that prioritizes financial gain over resident well-being and transparency with families.

In addition to poor communication about health issues, there were concerning instances of inadequate supervision of residents. The family discovered their mother sitting alone while an aide was asleep in another room—a situation compounded by video evidence documenting this neglect. Families entrust facilities like this one with their loved ones' safety and care; thus, finding them unattended raises legitimate fears about how staff allocate their responsibilities and ensures resident safety.

Frustration escalated when staff requested that family members remain on-site while they ran personal errands—essentially placing additional caregiving responsibilities onto relatives rather than fulfilling those obligations themselves as part of paid care services. This bizarre request highlighted an unsettling disregard for both duty and customer expectations within such facilities. When follow-up calls by worried relatives went unanswered after witnessing these circumstances, it became evident that residents were being left unsupervised yet again.

Unfortunately, after having endured these distressing conditions at this facility, the family's experience does not end there—their mother reportedly contracted scabies during her stay due to inadequate hygiene practices or oversight from the staff on safeguarding against infections common among vulnerable populations. Following this ordeal, she has since been moved to another venue known as "the Gardenias," where she is receiving appropriate medical attention and support from hospice services as necessary.

While management may tout recent improvements such as creating a friendly environment filled with hearty meals and dedicated care workers, experiences shared by families highlight grave systemic flaws within operational practices that require immediate rectification for genuine improvement in resident welfare and trust restoration between staff and families alike.

This part of Hampton, Georgia offers convenient access to essential amenities for senior living. With several pharmacies such as CVS and Walgreens within a short distance, obtaining medications and healthcare supplies is easily manageable. There are also various dining options nearby, including Cheddar's Scratch Kitchen and La Parrilla Mexican Restaurant, catering to different tastes and dietary needs. Medical care is readily available with reputable physicians like Children's Orthopaedics of Atlanta-Stockbridge and Henry County Pediatrics in close proximity. Moreover, there are places of worship such as Hope Evangelical Lutheran Church and St James the Apostle Catholic Church for spiritual nourishment. Additionally, the presence of Memorial Park provides opportunities for outdoor recreation and leisure activities. Overall, this area presents a well-rounded community environment suitable for seniors looking for convenience and accessibility.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (2.5 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (4.1 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.7 miles)
• Moye’S Pharmacy (5.6 miles)

Restaurants

• Cheddar's Scratch Kitchen (1 miles)
• KPop BBQ and Bar (1.2 miles)
• La Parrilla Mexican Restaurant (1.3 miles)
• O'Charley's Restaurant + Bar (1.3 miles)
• Chick-Fil-A (1.3 miles)
• McDonald's (1.4 miles)
• Chili's Grill & Bar (1.4 miles)

Physicians

• S E Medical Systems (2.7 miles)
• Children's Orthopaedics of Atlanta-Stockbridge (2.8 miles)
• Comprehensive Vascular Surgery PC (3 miles)
• Baby's First Images Ultrasound (3 miles)
• Henry County Pediatrics (3.1 miles)
• Piedmont Physicians Pulmonary and Sleep Medicine Stockbridge (3.2 miles)
• Piedmont Physicians Neurology Stockbridge (3.2 miles)

Hospitals

• Children's Healthcare (2.8 miles)

Cafes

• Starbucks (3.4 miles)
• Ding Tea McDonough (3.9 miles)
• Starbucks (4.1 miles)
• Queen Bee Coffee Company (5.4 miles)
• Leo's Cafe (6.2 miles)

Transportation

• U-Haul Mobility & Storage at Eagles Landing (3.9 miles)
• Enterprise Rent-A-Car (5 miles)

Places of Worship

• Hope Evangelical Lutheran Church (4.5 miles)
• St James the Apostle Catholic Church (5.8 miles)
• McDonough Presbyterian Church (6.1 miles)
• South Point Fellowship (6.1 miles)

Parks

• Memorial Park (5.2 miles)