St. Ives Memory Care
Save5835 Medlock Bridge Parkway, Alpharetta, GA 30022
For more information about senior living options: (844) 490-3973
St. Ives Memory Care offers competitive pricing for its residents, with a monthly cost of $3,400 for a studio room, which is notably lower than the average cost in Fulton County ($3,618) and slightly above the state median for Georgia ($3,520). For those seeking a one-bedroom accommodation, the price at St. Ives is $4,400 - higher than both the county ($3,411) and state averages ($3,412). This pricing structure positions St. Ives as an appealing option for families considering memory care services in the area while providing quality care in a supportive environment tailored to residents' needs.
| Floor plans | St. Ives Memory Care | Fulton County | Georgia |
|---|---|---|---|
| Studio | $3,400 | $3,618 | $3,520 |
| 1 Bedroom | $4,400 | $3,411 | $3,412 |
The reviews about St. Ives Memory Care present a landscape of strong opinions that run in opposing directions. On one side, several families describe a facility that falls far short of basic expectations: claims of neglect, mismanagement, and unsafe practices are paired with accounts of theft, poor care planning, and language barriers that hinder effective communication. On the other side, other families and a few long-time staff and professionals paint a picture of a clean, well-run community where compassionate care, attentive staffing, and strong leadership create a supportive environment for residents living with memory impairment. Taken together, the collection reveals a facility whose reputation appears highly split and heavily dependent on the experiences of individual residents and the people responsible for their care.
Among the more troubling concerns voiced by some reviewers are serious lapses in care and operations. One reviewer described owners, management, and leadership as uncaring about maintaining care standards and called out staff as being underqualified and the cheapest possible hires, with many leaving within a few months due to bad management. Another reviewer claimed that no care plans were created for almost three years, and that basic duties like keeping residents clean, maintaining hospice records, or monitoring updated med lists were neglected. Allegations extended to the food program as well, with accusations that meals were prepared by underqualified staff and consisted of processed items rather than wholesome options, including chicken nuggets, bologna, and common sandwich fare during a Thanksgiving meal. The same reviewer cited a lack of basic safety and documentation practices, including not properly monitoring a loved one's vital signs during a respite stay and failing to administer medications, with one incident resulting in a trip to the emergency room and the loss or misplacement of personal belongings.
The narrative grows more contentious as concerns about staff communication and English proficiency surface. A reviewer claimed that several staff members did not speak English, making it difficult to communicate with residents, coworkers, or management. That language barrier, paired with reports of inconsistent staffing and a lack of clear accountability, contributed to a perception of substandard care in several reviews. There were also accounts of personal belongings being stolen by other residents and staff, which heightened anxiety for families and raised questions about security and supervision within the community. In one particularly sharp critique, a nurse director was described as nasty and unprofessional, with the reviewer stating they were threatened with reporting to aging services and given inconclusive corporate contact information when seeking resolution. Such experiences left some families feeling unsafe and unsupported in their efforts to advocate for their loved ones.
Despite these strong negative impressions, there are many testimonies that present a starkly different experience. Several reviewers praise St. Ives Memory Care for its warmth, cleanliness, and overall quality of care. They note a well-kept facility with a pleasant dining room, a nice porch, and even a salon, which contribute to a comfortable atmosphere for residents. Positive reviews frequently emphasize small, intimate settings on the ground floor that support mobility-impaired residents, helping staff provide more attentive, individualized care. One reviewer described the dining experience as well run, with meals at the right temperatures and ample staff ensuring residents were fed in a timely and caring manner. The sense of home and personal connection is repeatedly highlighted as a hallmark of the community in these accounts.
From a professional standpoint, some reviews carry significant credibility and detail that strongly supports high-quality care. A reviewer who is a registered nurse with 30 years of experience stated that the care provided to their father was outstanding, with attentive staff, appropriate activities, a clean facility, and well-run operations. Other families speak of consistent communication from the staff, the director's leadership, and a transparent approach to updates about their loved ones. They describe the executive director - specifically naming Abby in several glowing references - as compassionate, hands-on, and deeply invested in residents, a factor that many families credit with the overall positivity of the care environment. There is also emphasis on the staff's training and expertise in memory care, with anecdotes about personalized touches - such as continuing to provide a resident's preferred meals during a transition period - to ease anxiety and improve quality of life.
Several reviews focus on the practical, day-to-day strength of the community. Families repeatedly mention reliable staffing, clear routines, and robust safety protocols, including well-implemented COVID measures during the height of the pandemic. The perception of care quality appears closely linked to leadership and staff cohesion. When families feel that the director and care teams know residents well, communicate effectively, and uphold consistent care protocols, their experiences tilt positive: rooms stay clean, clothing is laundered, and activities remain engaging. In several accounts, residents are described as well cared for, with staff who know their names, respond promptly to needs, and demonstrate genuine affection and respect. For some families, St. Ives stands out as a place that truly feels like the next best thing to home, especially for loved ones with dementia.
Overall, the reviews paint a nuanced portrait of St. Ives Memory Care: it can be a warm, well-run, attentive environment with dedicated leadership and staff who connect meaningfully with residents, yet it can also be the site of troubling gaps in care, communication, and safety that erode trust and threaten resident well-being. Prospective families are encouraged to engage directly with the community, observe interactions, request detailed care plans, review medication administration practices, and discuss staffing levels and language support with administrators before making a decision. The stories collectively suggest that the experience at St. Ives Memory Care is not uniform; the quality of care appears highly contingent on the specific leadership, staffing, and day-to-day practices in place at any given time.
St. Ives Memory Care in Alpharetta, GA offers comfortable and spacious studio apartments for seniors in need of memory care services. Our community provides a range of amenities to enhance the quality of life for our residents. These amenities include on-site activities, air-conditioning, a beautician and beauty salon, cable or satellite TV, devotional services, and a dining room offering restaurant-style meals.
Each apartment is fully furnished and comes with a kitchenette for convenience. Our community also offers indoor and outdoor common areas, including a beautiful garden where residents can relax and socialize. We ensure that our community is accessible to all individuals by providing ground floor units and wheelchair-accessible showers.
St. Ives Memory Care also offers comprehensive care services to meet the needs of our residents. Our staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that each resident receives the appropriate medical care they need.
Our community focuses on mental wellness through specialized memory care programming for those with mild cognitive impairment. We also offer support for individuals with diabetes through diabetic care and special dietary restrictions. Medication management and incontinence care are provided to ensure the well-being of our residents.
Residents at St. Ives Memory Care can enjoy a variety of activities designed to stimulate their minds and bodies. We offer community-sponsored activities, cooking classes, day trips and outings, as well as live dance, theater, and musical performances. We also provide regular religious services for both Catholics and Protestants.
Our location in Alpharetta offers convenient access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At St. Ives Memory Care in Alpharetta, we strive to create a warm and caring environment where seniors can thrive while receiving the support they need in their daily lives.
This particular area of Alpharetta, Georgia offers a variety of amenities and services that cater to seniors looking for entertainment, dining options, healthcare facilities, places of worship, and recreational activities. The proximity to theaters such as Regal Medlock Crossing & RPX and Regal Avalon provides opportunities for seniors to enjoy movie outings. There are also several cafes like Alchemist Trading Co. and Panera Bread nearby for socializing over coffee or a meal. Additionally, there are reputable physicians and pharmacies in the vicinity for medical needs. For spiritual fulfillment, there are various places of worship including Perimeter Church and St Brigid Catholic Church. Seniors can also take advantage of the parks in the area like Peachtree Corners Town Green and McDaniel Farm Park for outdoor leisure activities. Overall, this part of Alpharetta offers a well-rounded environment with convenient access to essential services for senior living.
St. Ives Memory Care offers competitive pricing for its residents, with a monthly cost of $3,400 for a studio room, which is notably lower than the average cost in Fulton County ($3,618) and slightly above the state median for Georgia ($3,520). For those seeking a one-bedroom accommodation, the price at St. Ives is $4,400 - higher than both the county ($3,411) and state averages ($3,412). This pricing structure positions St. Ives as an appealing option for families considering memory care services in the area while providing quality care in a supportive environment tailored to residents' needs.
St. Ives Memory Care offers 1-bedroom apartments and Studio apartments.
St. Ives Memory Care is located at 5835 Medlock Bridge Parkway, Alpharetta, GA 30022 in Fulton County, Georgia
St. Ives Memory Care offers a comprehensive range of features that are essential for supporting residents with dementia or Alzheimer's disease. The 24-hour supervision ensures the safety and well-being of residents, allowing caregivers to promptly address any needs or emergencies. Assistance with activities of daily living, such as bathing and dressing, promotes dignity and comfort while facilitating routine engagement in personal care tasks. Coordination with health care providers helps maintain continuity in medical treatments, while medication management ensures timely and accurate administration of prescriptions. In addition, specialized memory care programming is tailored to enhance cognitive function and social interaction, benefiting those with mild cognitive impairment and beyond. Meal preparation focuses on nutritional needs, which is crucial for overall health, while incontinence care provides discreet support. Furthermore, transportation arrangements for medical appointments ensure seamless access to necessary healthcare services, reinforcing a holistic approach to each resident's wellness journey. Together, these features create an environment that fosters safety, dignity, and engagement for individuals facing the challenges of memory loss.
Yes, St. Ives Memory Care allows both dogs and cats.
St. Ives Memory Care on seniors.fyi includes 19 photos including images showing decor, interior, landscaping, living room, dining, chandelier, garden, trees, and more.
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