St. Ives Memory Care

Cons

• The owners and management of the facility demonstrate a lack of concern for maintaining care standards and adequately training staff, leading to high turnover and unqualified hires.
• Residents are served poorly prepared meals, including processed foods like chicken nuggets and bologna sandwiches, even on special occasions.
• There is an absence of necessary care plans for residents, with significant neglect in maintaining basic hygiene and hospice records.
• Personal belongings of residents have been reported as stolen or missing due to inadequate supervision by staff.
• Communication issues arise when several staff members do not speak English, hindering effective interaction with residents and their families.
• A resident experienced severe neglect during a respite stay, including missed vital sign monitoring and medication administration.
• The management has reportedly threatened family members when concerns about care were raised, indicating a lack of professionalism and accountability.

Review

The reviews about St. Ives Memory Care present a striking contrast between negative experiences at similar facilities and the positive impressions many families have had at St. Ives. While some facilities are criticized for substandard care, unqualified staff, and a lack of compassion, many reviewers lauded St. Ives for its commitment to providing quality memory care in a supportive environment.

Several reviews express deep dissatisfaction regarding issues faced in other facilities, highlighting failures in critical areas such as proper monitoring of residents’ health and medication administration. Families reported experiences where their loved ones did not receive necessary medical attention or medications during stays, raising concerns about the overall professionalism of facility management. Instances of neglect and miscommunication were particularly alarming; one reviewer described being threatened by management when seeking higher-level assistance after witnessing significant lapses in care for their mother who required immediate medical attention.

In stark contrast with these troubling accounts, numerous testimonials celebrate the compassionate care provided at St. Ives Memory Care. Families shared feelings of peace knowing their loved ones received attentive and responsive support from an adequately trained team. With a small resident population, staff members could form meaningful connections with each individual, which was highly appreciated by families looking for personalized care for their relatives struggling with memory issues.

Another aspect that stood out to reviewers was the cleanliness and organization of St. Ives compared to other facilities they encountered during their search for suitable memory care options. Many noted that the facility's physical environment was well-maintained and inviting, featuring amenities like a salon and landscaped porches where residents could enjoy outdoor activities. Families expressed gratitude for the pleasant atmosphere that made it easier for their loved ones to adapt to new living arrangements.

Meals served at St. Ives also garnered praise from families who observed conscientious efforts by kitchen staff to cater to residents’ preferences while ensuring nutritional standards were met. Reviewers specifically highlighted thoughtful gestures like accommodating individual requests during transition periods—an indication of how well staff understood and addressed residents' unique needs.

Moreover, families consistently commended the Executive Director's leadership at St. Ives as being integral to maintaining high standards of care within the facility. Several commenters recognized her background as a trained nurse as critical in facilitating both professional oversight and compassionate interactions among staff members caring for residents suffering from dementia or other cognitive impairments.

Overall, while criticisms abound concerning other memory care facilities suffering from negligent practices, restrictive policies, and communication barriers that hinder quality care delivery, St. Ives stands out as an example where attentiveness, professionalism, cleanliness, and strong leadership converge to create a nurturing environment suitable for those afflicted by memory challenges—a sentiment echoed emphatically by satisfied families throughout their reviews.

This particular area of Alpharetta, Georgia offers a variety of amenities and services that cater to seniors looking for entertainment, dining options, healthcare facilities, places of worship, and recreational activities. The proximity to theaters such as Regal Medlock Crossing & RPX and Regal Avalon provides opportunities for seniors to enjoy movie outings. There are also several cafes like Alchemist Trading Co. and Panera Bread nearby for socializing over coffee or a meal. Additionally, there are reputable physicians and pharmacies in the vicinity for medical needs. For spiritual fulfillment, there are various places of worship including Perimeter Church and St Brigid Catholic Church. Seniors can also take advantage of the parks in the area like Peachtree Corners Town Green and McDaniel Farm Park for outdoor leisure activities. Overall, this part of Alpharetta offers a well-rounded environment with convenient access to essential services for senior living.

Theaters

• Regal Medlock Crossing & RPX (0.8 miles)
• Regal Avalon (5.9 miles)
• SMG Duluth (6.2 miles)
• AMC DINE-IN North Point Mall 12 (6.3 miles)
• Amc Sugarloaf Mills 18 (7.1 miles)

Cafes

• Alchemist Trading Co. (0.8 miles)
• Panera Bread (1 miles)
• Starbucks (5.2 miles)
• Starbucks (5.8 miles)
• Panera Bread (6.1 miles)
• Starbucks (6.4 miles)
• Starbucks (6.7 miles)

Physicians

• May River Dermatology (1 miles)
• River Parc Internal Medicine (1.6 miles)
• Allergy and Asthma Consultants (2.5 miles)
• Maxa Internal Medicine (2.5 miles)
• Pandya Medical Center (3.1 miles)
• Internal Medicine Associates of John Creek (4 miles)
• Dunwoody Pediatrics - Alpharetta (5.3 miles)

Places of Worship

• Perimeter Church (1.1 miles)
• St Brigid Catholic Church (4.2 miles)
• First Baptist Church-Duluth (4.4 miles)
• North Point Community Church (4.6 miles)
• Christ Church Episcopal (6.1 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)

Restaurants

• Ariana Kabob House (2.3 miles)
• Chick-Fil-A (3.2 miles)
• Chick-Fil-A (3.2 miles)
• Wendy's (3.3 miles)
• Lazy Dog Restaurant & Bar (3.7 miles)
• Stäge (3.9 miles)
• Five Guys Burgers & Fries (4.3 miles)

Hospitals

• Emory Johns Creek Hospital (2.7 miles)

Parks

• Peachtree Corners Town Green (3.7 miles)
• Shorty Howell Park (4.4 miles)
• Chattahoochee Pointe Park (4.7 miles)
• Union Hill Park (5.2 miles)
• McDaniel Farm Park (5.4 miles)
• Suwanee Creek Park (6 miles)