Country Gardens Duluth

Pros

• The staff at Country Gardens Duluth is described as wonderful, friendly, and compassionate towards residents.
• Many reviewers appreciate the clean environment and impressive management accessibility within the community.
• Residents enjoy engaging activities and a homelike atmosphere that contributes to their happiness.
• Several families report that their loved ones receive good care and attention from the caregivers.
• Many individuals note that they feel grateful for the support provided by the staff during challenging times.

Cons

• The management is not welcoming of outside input and does not follow directives for patient care effectively, particularly regarding COVID safety measures.
• Residents have experienced neglect, including being left in soiled conditions for extended periods without assistance.
• Communication issues persist, with families struggling to reach staff members by phone and getting timely responses to requests.
• Food quality and portion sizes are consistently rated poorly, contributing to residents losing weight.
• The cleanliness of the facility is questionable, with ongoing complaints about unpleasant odors and inadequate cleaning practices.
• Staff interactions can sometimes escalate into conflicts, leaving residents distressed and caregivers unresponsive during critical moments.
• The facility has been criticized for its lack of appropriate oversight and inadequate staffing levels, leading to a negative living environment for residents.

Review

The feedback surrounding Country Gardens of Duluth presents a complex picture, encompassing a range of experiences that highlight both commendable elements and significant concerns. Many families express appreciation for the warm and friendly atmosphere cultivated by the staff, describing them as compassionate and dedicated to providing care. A common theme among the positive reviews is the accessibility of management—residents’ families often find it easy to communicate with leadership and receive timely responses to their inquiries or concerns. Activities organized within the facility, such as “candy bar bingo,” have also been noted as enjoyable for residents, contributing positively to their daily lives.

Despite these favorable observations, several reviewers raise alarming issues regarding patient care quality and staffing inadequacies. Some family members report distressing incidents involving inadequate attention to their loved ones’ needs; examples include prolonged periods without assistance after hospital discharge and staff neglect during medical emergencies. One review mentions a resident left in unsanitary conditions for an extended time, raising questions about hygiene standards and appropriate response times from caregivers. Furthermore, incidents of visible signs of distress among residents due to caregiver interactions highlight a concerning environment where dignity may not always be upheld.

Food quality is another recurrent theme that garners significant criticism. Multiple reviews criticize the meals served at Country Gardens, describing them as unappetizing and insufficient in quantity. Several families note weight loss in their loved ones attributed directly to inadequate nutrition provided by the facility. Concerns about meal service extend beyond food quality; delays in food delivery during assigned meal times have also been reported, exacerbating residents' discomfort and dissatisfaction.

While some families acknowledge that Country Gardens offers fair pricing compared to other facilities, others lament feeling trapped due to financial constraints preventing a move elsewhere amid ongoing challenges with care standards. The juxtaposition between affordability and quality raises ethical considerations regarding elder care options available for families operating within tight budgets. Some individuals express frustration at being left with no viable alternatives when faced with poor conditions but lack necessary resources for relocation.

The inconsistency in care appears further emphasized by differing reports on staff responsiveness and operational effectiveness. Although many reviews praise particular staff members' dedication and warmth, nearly allude to persistent issues stemming from high turnover or understaffing that hinder overall service delivery. Families recount difficulties reaching staff via telephone or securing timely responses when urgent assistance is required—a critical factor when considering suitable living arrangements for vulnerable individuals needing regular support.

Ultimately, while there are notable strengths within Country Gardens of Duluth—such as community engagement, friendly environments, and caring interactions—the concerning accounts surrounding patient neglect, inadequate nourishment provided to residents, prolonged response times during crises paint a troubling portrait of day-to-day operations within this assisted living community. For prospective residents or families weighing their options carefully consider both positive elements highlighted by satisfied families alongside weighty criticisms raised by those who experienced distressing situations firsthand at Country Gardens before making decisions regarding elder care solutions.

This area of Duluth, Georgia offers a variety of amenities and services that may be attractive to seniors looking for a convenient and comfortable living environment. With several physicians, pharmacies, and hospitals within close proximity, access to healthcare is readily available. There are also numerous restaurants, cafes, and parks nearby for leisure activities and socialization opportunities. Places of worship are also conveniently located for those seeking spiritual fulfillment. Additionally, the presence of theaters provides entertainment options for seniors looking to enjoy movies or live performances. Overall, this part of Duluth offers a well-rounded community with diverse resources that cater to the needs and interests of older individuals considering senior living in the area.

Physicians

• Maxa Internal Medicine (0.1 miles)
• Allergy and Asthma Consultants (0.2 miles)
• River Parc Internal Medicine (1 miles)
• May River Dermatology (3.3 miles)
• Pandya Medical Center (4.7 miles)
• Southern Dermatology (5 miles)
• Thomas Eye Group - Suwanee Office (5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.6 miles)
• Walmart Pharmacy (2.2 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.5 miles)

Restaurants

• Ariana Kabob House (1.5 miles)
• Sweet Hut Bakery & Cafe (3 miles)
• Paris Baguette (3.1 miles)
• Jang Su Jang (3.2 miles)
• McDonald's (3.6 miles)
• Lazy Dog Restaurant & Bar (3.6 miles)
• Royal China Restaurant (3.7 miles)

Places of Worship

• First Baptist Church-Duluth (1.9 miles)
• Perimeter Church (2.3 miles)
• Christ Church Episcopal (5.2 miles)
• St Brigid Catholic Church (6.1 miles)
• North Point Community Church (7 miles)

Cafes

• Panera Bread (1.9 miles)
• Alchemist Trading Co. (2.3 miles)
• Starbucks (5.2 miles)
• Ding Tea (6.7 miles)
• Starbucks (7.8 miles)

Parks

• Shorty Howell Park (2 miles)
• McDaniel Farm Park (2.8 miles)
• Peachtree Corners Town Green (3.5 miles)
• Suwanee Creek Park (4.9 miles)
• Chattahoochee Pointe Park (5.2 miles)
• Sweet Water Park (6.3 miles)
• PlayTown Suwanee (6.4 miles)

Theaters

• Regal Medlock Crossing & RPX (2.3 miles)
• SMG Duluth (3.7 miles)
• Amc Sugarloaf Mills 18 (4.8 miles)

Hospitals

• Emory Johns Creek Hospital (4.7 miles)