Brookdale Winter Haven MC

Cons

• The weekend staff were poorly trained to handle the end stages of Alzheimer's.
• There were instances where specific needs of a resident were not met due to understaffing.
• There were communication issues and a lack of updates from the staff, making it difficult for family members to stay informed.
• The staff was described as just babysitting and not genuinely caring about the residents.
• Hospice care was poorly communicated to family members, causing frustration and uncertainty.
• Maintenance issues, such as temperature problems and mixed-up laundry, were difficult to resolve.
• Some residents had difficulty getting documents or receiving accurate billing information.
• The facility had a hard time getting and keeping enough staff, leading to potential lapses in care.
• The person expressed disappointment with the lack of swimming pool amenities at the community.

Review

Brookdale Winter Haven is a highly regarded senior living community that offers both assisted living and memory care services. According to multiple reviews, the facility is clean, well-maintained, and nicely laid out. The staff members are described as caring, professional, and attentive to the needs of the residents.

The memory care unit at Brookdale Winter Haven has private rooms with their own bathrooms. The smaller private room option is spacious and suitable for an individual or a couple. The community also features an activity room, a library, and a pleasant courtyard where residents can socialize with others. There is a good variety of activities available, including bingo, which helps keep the residents engaged and entertained.

The security of the community is emphasized in the reviews, with mention of a gated part of the community that residents have access to whenever they want. This adds an extra layer of peace of mind for families concerned about their loved one's safety.

While many reviewers express satisfaction with Brookdale Winter Haven, there are some concerns raised as well. One recurring issue mentioned is the pricing being slightly higher than what some individuals can afford. Additionally, there have been instances where the weekend staff appeared poorly trained to handle specific needs related to end-stage Alzheimer's disease.

Nevertheless, overall experiences at Brookdale Winter Haven seem positive. Families appreciate that their loved ones receive interaction and attention from staff members and other residents within a friendly atmosphere. The facility offers activities throughout the day for both assisted living and memory care residents.

However, there have been instances where certain needs were not consistently met due to staffing limitations. Families recommend following up regularly to ensure all necessary care requirements are fulfilled by the facility.

In terms of amenities, Brookdale Winter Haven offers bright common areas such as dining rooms with ample windows providing natural light. However, some reviewers note that there is no swimming pool on-site but mention appreciating having access to a small exercise room.

Reviews also touch upon the dining experience, with compliments given to the food quality in general. However, a minor issue raised is occasional mix-ups with laundry.

In conclusion, Brookdale Winter Haven appears to be a clean and attractive senior living community that provides caring and professional services. While there have been some concerns about staff shortages and communication issues, families generally feel comfortable entrusting their loved ones to this community. The facility offers multiple amenities and engaging activities to enhance the residents' quality of life.

This part of Winter Haven, Florida offers a convenient array of dining options ranging from Hibachi Express to Taco Bell, as well as healthcare resources such as Walgreens and Bay Care Medical Group. Additionally, there are various places of worship in the vicinity including Winter Haven Worship Center and First Missionary Baptist Church. For entertainment, Regal Eagle Ridge Mall is just a short drive away for catching the latest movies. The area also provides easy access to transportation with Bartow Municipal Airport-KBOW nearby. Overall, this neighborhood offers a mix of amenities and services that cater to the needs of senior residents seeking a comfortable and accessible living environment.

Restaurants

• Hibachi Express (0.3 miles)
• Ruby Tuesday (0.4 miles)
• Taco Bell (0.5 miles)
• Azteca (0.5 miles)
• Golden Corral (0.6 miles)
• The Burger Kitchen (0.6 miles)
• LEGO City (0.6 miles)

Cafes

• Starbucks (0.7 miles)
• Baking Donuts Plus (4.3 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walmart Pharmacy (2.4 miles)
• Walgreens (3.2 miles)
• Kay Pharmacy (3.3 miles)
• Winter Haven Hospital (3.9 miles)

Physicians

• Physcians Services (1.4 miles)
• Bay Care Medical Group (2.6 miles)
• Doctor Today Tlc (2.7 miles)
• Lakeside Dermatology (2.8 miles)
• Eye Specialists of Mid Florida, P.A. (2.8 miles)
• Good Health Physicians (2.9 miles)
• Jay Care Medical Center (3.1 miles)

Hospitals

• Winter Haven Hospital Cath Lab (2.1 miles)
• Day Surgery Center (2.6 miles)
• Regency Medical Center (2.9 miles)
• Winter Haven Hospital Occupational Health (3.8 miles)
• Nierman Stephen Winter Haven Hospital Winter Haven (3.8 miles)
• Mpn Medical Center Dundee (3.8 miles)
• Winter Haven Ambulatory Surgical Center (3.9 miles)

Places of Worship

• Winter Haven Worship Center (2.3 miles)
• Beymer Memorial United Methodist Church (4.2 miles)
• First Missionary Baptist Church (4.7 miles)
• The Rock of Winter Haven (6 miles)

Theaters

• Regal Eagle Ridge Mall (4.8 miles)

Transportation

• Bartow Municipal Airport-KBOW (6.2 miles)