JaeChell AFCH in West Palm Beach, FL

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JaeChell AFCH

JaeChell AFCH in West Palm Beach, FL

608 South Lois Court, West Palm Beach, FL 33413

For more information about senior living options: (844) 490-3973

4 from 49 reviews
5 stars
33
4 stars
5
3 stars
0
2 stars
1
1 stars
10

Board and Care Home Day Program Memory Care

JaeChell AFCH Costs & Pricing

JaeChell AFCH offers competitive monthly rates compared to the broader market in Palm Beach County and throughout Florida. For a semi-private room, JaeChell commands $2,000, significantly lower than the county average of $3,592 and the state average of $3,009. In the case of private rooms, residents can expect to pay $3,500 at JaeChell AFCH, which is again more affordable than both the county average of $4,444 and the state average of $3,699. Moreover, their one-bedroom option is priced at $5,000 - a steep contrast to Palm Beach County's average of $4,362 but still above the state median of $3,864. Overall, JaeChell AFCH presents an attractive proposition for those seeking quality care without compromising on budget considerations.

Floor plansJaeChell AFCHPalm Beach CountyFlorida
Semi-Private$2,000$3,592$3,009
Private$3,500$4,444$3,699
1 Bedroom$5,000$4,362$3,864

Overall Review of JaeChell AFCH

Pros

  • pro They are very helpful to the community regardless of religious beliefs.
  • pro The services and people are excellent.
  • pro It is a very professional organization.
  • pro The staff are nice and professional.
  • pro The people are very professional and help families a lot.
  • pro It provides a wealth of help and information.
  • pro It offers affordable mental health care from providers who genuinely care about clients' well-being.
  • pro The organization is a valued resource for families and elder-law clients.
  • pro It is a wonderful charity that provides counseling, food, housing support for the disabled, and help for seniors.

Cons

  • pro They failed to provide any assistance and seemed uncaring toward people in crisis.
  • pro They are terrible with minors and trauma and dismissive of families.
  • pro They keep clients waiting for weeks with no ETA and follow up by putting people on hold for long periods.
  • pro The phone staff are rude and impatient.
  • pro They refuse to bill secondary insurance due to policy, causing financial losses.
  • pro They charged a credit card without permission and continued charging after being told to stop.
  • pro The director is described as a horrible person who has destroyed lives and ignored communications.
  • pro They allegedly put a patient into a home and liquidated assets without informing the family.

Review

This community is best suited for families seeking a broad, integrated support system for an aging loved one in West Palm Beach. It functions as a long-standing nonprofit network that combines counseling, care management, housing assistance, and community resources under one umbrella. The throughline is a commitment to holistic well-being rather than one-off services: seniors gain access to mental health services, social-work support, and pathways to housing and daily living assistance. For families who value continuity, familiarity, and a network that can connect medical, emotional, and practical needs, this provider becomes a practical anchor. It resonates with those who appreciate the social-service tradition and the sense that long-term relationships with staff translate into steadier care over time. This is not a casual referral - it is a full-service support engine.

Who may want to consider alternatives are those who demand rapid, consistently courteous communication and crystal-clear billing. Several reviews highlight slow responses to inquiries, waitlist frustrations, and phone interactions that feel unhelpful or abrupt. For families that require precise handling of multiple insurance plans and protection against unexpected charges, the current billing pattern described by some clients - credit card on file, disputed charges, and secondary-insurer issues - signals a risk. Additionally, situations involving asset management or family communications that involve sensitive decisions about placement can trigger strong concern among relatives, with some reviewers describing ethically troubling experiences. In short, if speed, predictability, and airtight financial transparency are non-negotiable, alternative providers with stronger front-desk service and billing clarity should be explored.

On the upside, the organization's depth of services and decades-long presence in the community provide a durable foundation for care. Multiple reviews praise professional staff, useful counseling and care-management capabilities, and a willingness to help regardless of religion or background. There is consistent praise for the organization's role as a dependable resource for elderly residents, including emotional support, housing assistance, and access to social networks. The breadth of programs can be especially valuable for families navigating transitions, such as post-surgery recovery, ongoing therapy, and the search for suitable housing options. In practical terms, this means a single entry point can streamline referrals, appointments, and follow-up, reducing the risk of family members falling through the cracks when needs shift.

Yet the cons are not trivial. The reviews reveal a pattern of uneven customer service - particularly on the phone - and episodes of slow follow-up that can leave anxious families waiting. Billing concerns stand out: inconsistent handling of secondary insurance, unexpected card charges, and the impression that financial processes are opaque or overly aggressive. The most extreme allegations suggest ethical issues around asset management, which, whether fully accurate or not, will understandably shake trust for any family considering long-term involvement. Taken together, the practical impact is a mixed picture: strong, capable programming on one hand, and fragile communications and financial friction on the other. The gap between intent and everyday experience matters when deciding where to place a loved one.

For decision-making, this community shines when integrated support is the objective: a single partner that can provide mental health care, care coordination, and housing resources while remaining accessible to a diverse community. It is worth pursuing a direct, in-person tour to meet the care manager, understand who handles billing, and confirm which insurances are accepted and how secondary coverage is billed. Prospective clients should demand a clear contract, a defined point of contact, and a transparent timeline for waitlists or service initiation. Ask pointed questions about ethical oversight and governance if asset-related concerns loom large, and request recent references from families with similar needs. If these checks align with priorities - continuity of care, broad service access, and a trusted care team - the option represents a compelling fit.

In the end, this community is a solid choice for families prioritizing integrated social and health services, especially where long-standing community connections matter. It offers a robust care ecosystem with counseling, housing guidance, and ongoing support that can anchor an aging loved one's well-being. However, the decision hinges on tolerance for imperfect front-line service and potential billing ambiguity. If dependable communication and transparent financial practices are non-negotiable, exploring alternatives in West Palm Beach that emphasize responsiveness may be prudent. For families who can tolerate the occasional friction in exchange for a deep, coordinated support network, this provider stands as a practical, proven option worth pursuing.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Beach International (4 miles away) Palm Beach International (4 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • BBQs or picnics BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
  • Birthday parties Birthday partiesBirthday parties are important for seniors as they provide an opportunity for celebration, socialization, and joy. They allow seniors to feel special and appreciated, boosting their mood and overall well-being. Additionally, birthday parties can help combat feelings of isolation and loneliness by fostering connections with friends, family, and community members.
  • Community service programs Community service programsCommunity service programs are important for seniors because they provide opportunities for social engagement, physical activity, and mental stimulation. These programs also allow seniors to give back to their communities and maintain a sense of purpose and fulfillment in their lives.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Resident band or musicians Resident band or musiciansResident bands or musicians provide entertainment, socialization, and a sense of community for seniors in senior living communities. Music has been proven to have numerous health benefits including reducing stress, improving mood, and enhancing cognitive function. Having regular musical performances can greatly enhance the quality of life for seniors and create a welcoming and enjoyable atmosphere.

Description

JaeChell AFCH in West Palm Beach, FL is an assisted living community that offers a range of care services and amenities to meet the needs of its residents. With a focus on comfort and convenience, this community provides air-conditioned apartments with private bathrooms and kitchenettes. Residents can also enjoy the use of common indoor and outdoor areas, including a swimming pool and hot tub.

The care services offered at JaeChell AFCH include assistance with diabetic care, incontinence management, and medication management. The dedicated staff members are trained to provide personalized care to ensure the well-being of each resident.

The dining options at this community are designed to cater to specific dietary needs, with meals provided that are suitable for individuals who require no sugar or prefer vegetarian options. In addition to nutritious meals, residents can also participate in various activities such as BBQs or picnics, birthday parties, and day trips.

For those who wish to maintain their spiritual practices, there are devotional services available both on-site and off-site. Additionally, residents can look forward to engaging entertainment provided by a resident band or musicians.

Conveniently located near cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters ensures that residents have easy access to essential services and enjoyable experiences within their community.

Overall, JaeChell AFCH in West Palm Beach offers an inviting environment where seniors receive quality care while enjoying a variety of amenities and activities tailored to their preferences.

Nearby Places of Interest

This part of West Palm Beach, Florida, offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, physicians, transportation services, cafes, theaters, places of worship, parks, and hospitals. With multiple CVS Pharmacy and Walgreens locations nearby for medication needs, various dining options including fast food chains like McDonald's and Burger King as well as healthier choices like The Great Greek Mediterranean Grill and Chick-Fil-A. Medical services are readily available with neurology and dermatology clinics close by, along with orthopedic institutes and urgent care centers for any emergencies. Transportation options include Palm Beach International Airport and car rental services for travel convenience. Additionally, there are cafes like Starbucks for social gatherings or quiet relaxation. This area also features recreational spaces like Veterans Park and Wellington Village Park for outdoor activities. Overall, this neighborhood provides a well-rounded environment suitable for senior living with easy access to necessary services and amenities.

Pharmacies

  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.6 miles)

Restaurants

  • South Florida Fairgrounds (2.4 miles)
  • Tarbouch Hookah Cafe (2.5 miles)
  • McDonald's (2.7 miles)
  • Burger King (2.7 miles)
  • The Great Greek Mediterranean Grill (2.7 miles)
  • Chick-Fil-A (2.9 miles)
  • Chick-Fil-A (3.1 miles)

Physicians

  • Senzon Neurology (2.9 miles)
  • Water's Edge Dermatology (3.2 miles)
  • Water's Edge Dermatology Laser & Surgery Clinic (3.2 miles)
  • Elite GYN Care of the Palm Beaches: Maureen Whelihan, MD, FACOG (3.4 miles)
  • Pbc Dermatology (3.8 miles)
  • Palm Beach Orthopedic Institute (4.2 miles)
  • MD Now Medical Centers (5 miles)

Transportation

  • Atlantic Aviation (3.7 miles)
  • Palm Beach International Airport (PBI) (4.1 miles)
  • Delta Sky Club (4.1 miles)
  • Baggage Claim (4.1 miles)
  • Concourse C (4.1 miles)
  • Avis Rent A Car (4.1 miles)
  • Meeter / Greeter Waiting Area (4.1 miles)

Cafes

  • Starbucks (3.9 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.5 miles)

Theaters

  • Regal Royal Palm Beach & RPX (3.9 miles)

Places of Worship

  • Life.Church Wellington (4.2 miles)
  • Epiphany Lutheran Church (4.6 miles)

Parks

  • Veterans Park (5.3 miles)
  • Wellington Village Park (5.4 miles)
  • Howard Park (6.1 miles)

Hospitals

  • Jfk Transport (6.1 miles)
  • Jfk Cath Lab (6.1 miles)

Frequently Asked Questions

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