The Landing

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Pros

• The staff at The Landing exhibited exceptional compassion and knowledge, providing excellent care during a difficult time for the family.
• Residents reported feeling content and well cared for, appreciating the friendly demeanor of the staff.
• The facility is described as beautiful, clean, and accommodating with a welcoming atmosphere.
• Families felt supported by the staff in emergency situations, highlighting their helpfulness and thoroughness in getting residents set up.
• The location and safety features of Seagrass Village were praised for being suitable for those at risk of elopement.
• Residents enjoyed engaging activities when possible, with positive feedback on the initiatives to keep them active and involved.
• Many families expressed satisfaction with communication from staff members regarding care updates and activities planned for residents.
• The layout of the community was appreciated for being simple and not overwhelming for residents with memory care needs.

Cons

• The quality of care was poor, with residents often appearing unkempt and in soiled clothing.
• There were observations of neglect and verbal abuse from the nursing staff towards residents.
• Staff frequently failed to respond to resident requests for basic needs like utensils and napkins during meals.
• Concerns were raised about staffing shortages leading to inadequate care for residents, including delayed responses to their needs.
• Families reported a lack of communication regarding their loved ones' health and well-being, such as not being informed when residents stopped eating or experienced falls.
• Some residents received insufficient assistance with meals and personal hygiene, leading to unhygienic conditions.
• There was frustration over the facility's demerit system, which imposed extra charges for care that seemed necessary but wasn't adequately provided by staff.
• Frequent turnover among staff and management created instability within the facility, affecting the consistency of care provided.
• Residents often went unmonitored for extended periods, raising concerns about their safety during moments of need.
• Families felt that management prioritized financial gain over the quality of care for residents.

Review

The reviews of The Landing at Seagrass Village Memory Care reveal a complex tapestry of experiences, highlighting both commendable aspects and significant concerns regarding the quality of care provided to residents. For many families, the emotional weight associated with placing a loved one in memory care is profound, shaping their evaluations of the facility's performance. While some families report positive interactions with staff and appreciation for the facility's environment, others express deep dissatisfaction with the level of care and communication.

For those who had positive experiences, staff compassion and professionalism emerged as standout qualities. One reviewer fondly recalled how exceptional the staff were during difficult times, namely when their loved one transitioned into hospice care. They appreciated the kindness shown by workers who managed to connect positively with an elderly resident facing challenges due to dementia. Many compliments were directed towards the overall appearance and atmosphere of The Landing—deemed beautiful, clean, and well-maintained—which helped foster a sense of comfort for families grappling with such poignant circumstances.

However, this positive sentiment was not universal among all reviews. Several accounts pointed to alarming shortcomings in the quality of care. There were reports detailing neglectful behavior from certain staff members, including instances where residents appeared unkempt or soiled—a distressing observation for family members committed to ensuring dignity for their loved ones. Some reviewers described delays in response to basic needs and requests that went unresolved, such as inadequate availability of utensils during meal times or napkins that were needed but often unavailable.

Additionally, multiple reviewers highlighted frustrations related to communication breakdowns between family members and staff. A common theme surfaced regarding transparency; specifically, some families felt sidelined concerning critical updates about their loved one's health status—most notably concerning incidents like falls or changes in eating habits. This lack of timely information compounded stressors already present due to caregiving challenges faced by families navigating these transitions.

Another area identified as needing improvement was staffing levels at The Landing. Families noted concerns regarding turnover rates within management and nursing staff that contributed to inconsistent care experiences. High turnover can lead to a fragmented approach to resident support and may hinder building essential relationships between caregivers and residents—relationships characterized by trust and familiarity—which are vital in memory care settings.

Despite varying perspectives on personal experiences at The Landing at Seagrass Village Memory Care facility, several factors remained consistent across reviews: the facility’s overall cleanliness and pleasing aesthetics often garnered favorable remarks; however, underlying issues related to abuse or neglect left some families feeling anxious about their loved ones’ safety. Instances involving excessive charges stemming from unnecessary medical tests also raised eyebrows among relatives trying to navigate both care logistics and financial implications.

In conclusion, while certain elements render The Landing at Seagrass Village a location preferred by some—such as its environment tailored for memory care—the disparity between excellent first impressions versus troubling ongoing issues raises legitimate concerns about reliability in complex situations involving vulnerable populations. As prospective residents consider options within memory care facilities like this one, comprehensive research inclusive of varied personal testimonies appears imperative for making informed decisions aligned with individual needs.

This part of Panama City Beach, Florida offers a convenient and diverse range of amenities for senior living. With several restaurants within close proximity, including Beef 'o' Brady's, Culver's, and Bella Roma Tuscan Grille, there are plenty of dining options to choose from. Nearby physicians such as Panama Interventional Pain Management and Rainbow Pediatrics ensure quality healthcare services are easily accessible. The presence of CVS Pharmacy and Walgreens nearby make filling prescriptions hassle-free. For leisurely activities, cafes like Starbucks and Fatty Patty's Cakes & Cafe provide cozy spots to relax and socialize. Additionally, the beautiful St Andrews State Park and Oaks By The Bay offer opportunities for outdoor recreation and relaxation. Should medical attention be needed, Fort Walton Beach Medical Center is just a short drive away. Overall, this area presents a well-rounded environment with convenient amenities for comfortable senior living.

Restaurants

• Beef 'o' Brady's (0.3 miles)
• Culver's (0.3 miles)
• Bella Roma Tuscan Grille (0.3 miles)
• Chick-Fil-A (0.4 miles)
• Whataburger (0.4 miles)
• First Watch (0.6 miles)
• Taco Bell (0.6 miles)

Physicians

• Panama Interventional Pain Management (0.3 miles)
• Nu Wave Medical Center: Gurprit Sekhon, MD (0.6 miles)
• Rainbow Pediatrics (0.6 miles)
• Fisher, Bret Dr-eye Center of North Florida (0.7 miles)
• Coastal Skin Surgery & Dermatology (1 miles)
• Future Pediatrics (1.1 miles)
• Cosmetic Vein & Laser Center (1.1 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (3.4 miles)
• Target Pharmacy (3.5 miles)
• Winn-Dixie (4.7 miles)
• Winn-Dixie (4.9 miles)
• Winn-Dixie (6.9 miles)

Cafes

• Starbucks (3.3 miles)
• Fatty Patty's Cakes & Cafe (3.6 miles)

Parks

• St Andrews State Park (6.1 miles)
• Oaks By The Bay (7.2 miles)

Hospitals

• Fort Walton Beach Medical Center (7.5 miles)