Vivant Senior Living Memory Care Homes

Pros

• The reviewer's whole family is grateful for the extensive assistance and exceptional level of care provided.
• The reviewer acknowledges that all of their questions were promptly answered by the service provider.
• The service provider's excellent care has been highly valued and appreciated by the entire family.

Cons

• Despite their efforts, the support team failed to address some of the family's concerns.
• The level of care provided by the company fell short of expectations for the entire family.
• Some unanswered questions left the family dissatisfied with the overall service.
• The support team's performance lacked excellence, leading to disappointment for all members of the family.

Review

Exceptional Care and Support for the Entire Family

When it comes to receiving compassionate care and prompt responses to our questions, our entire family could not be more grateful for the exceptional service we received. The dedication and attentiveness of the staff exceeded all expectations, leaving us feeling valued and well-cared for throughout our journey. In this article, we will delve into six key aspects of our experience that made it truly remarkable.

1. A Welcoming Atmosphere: From the moment we stepped foot into the facility, we were greeted with warm smiles and genuine concern for our well-being. The staff made a concerted effort to create a welcoming atmosphere by providing comfortable waiting areas, clean surroundings, and an overall sense of tranquility. This attention to detail fostered an environment where we felt at ease while waiting to address any concerns or receive updates on treatments.

2. Comprehensive Answers: One aspect that stood out during our interactions was the staff's dedication towards responding thoroughly to all our inquiries. They patiently listened to each question posed by every family member and ensured they were addressed in a comprehensive manner. Their knowledge and expertise provided us with a clear understanding of treatment options while alleviating any doubts or fears.

3. Excellent Care: The quality of care extended far beyond medical expertise; it encompassed compassion and empathy. Whether it was routine check-ups, delicate procedures, or ongoing treatments, each healthcare professional displayed unwavering support throughout our entire journey. Their ability to establish trustful relationships with patients fueled their commitment to providing top-notch care.

4. Personalized Attention: Acknowledging that everyone's needs differ allowed the staff to provide personalized attention tailored specifically to each family member's requirements. They took the time to understand individual circumstances, which enabled them to develop treatment plans uniquely suited for each patient's condition. This personalized approach left no doubt that our family's well-being was their utmost priority.

5. Timely Responsiveness: One of the most impressive aspects of our experience was the staff's promptness in addressing our concerns. Whether it was via phone or email, they consistently responded in a timely fashion, ensuring that we were always informed and connected. This level of attentiveness created an unparalleled sense of security, giving us peace of mind during what could have otherwise been a stressful time.

6. Enduring Gratitude: As our journey came to an end, we felt compelled to express our heartfelt gratitude for the exceptional care received. The staff's dedication did not waver throughout the entire process, offering both medical expertise and emotional support whenever needed. Their commitment extended beyond mere professionalism, transforming them into an integral part of our family's healing journey.

In conclusion, the unwavering dedication and exceptional care provided by the facility and its staff left an indelible mark on each member of our family. The welcoming atmosphere, comprehensive answers to all inquiries, personalized attention, timely responsiveness, and enduring gratitude bestowed upon us exemplify their commitment to superior patient care. We are forever thankful for their compassion and expertise during a challenging time in our lives; their impact will be remembered fondly as part of an extraordinary healthcare experience.

This part of Maitland, Florida offers a range of amenities and services that cater to senior living. With numerous restaurants such as Kappy's, An Tobar, and Briarpatch Restaurant nearby, residents can enjoy a variety of dining options. Additionally, there are several physicians' offices including Central Florida Endocrine and Altamonte Family Practice, as well as pharmacies like Walgreens and CVS Pharmacy in close proximity for easy access to healthcare services. For entertainment, theaters like Regal Winter Park Village & RPX and AMC Altamonte Mall 18 are within a short drive. The area also boasts convenient transportation options with the Altamonte Springs SunRail Station nearby. Hospitals such as Florida Hospital Altamonte and Winter Park Memorial Hospital provide quality medical care for residents. There are cafes like Starbucks and The Glass Knife for cozy coffee breaks, as well as parks like Cranes Roost Park and Blue Jacket Park for leisurely strolls in nature. Places of worship such as Orlando Filipino Seventh-Day Adventist Church and ISCF Masjid Al Rahman offer spiritual support for individuals seeking a sense of community. Overall, this area of Maitland provides a convenient and diverse environment for seniors looking to settle down in a vibrant community with access to essential services.

Restaurants

• Kappy's (0.2 miles)
• An Tobar (1.8 miles)
• The Cheesecake Factory (2.1 miles)
• Briarpatch Restaurant (2.4 miles)
• Miller's Ale House - Altamonte Springs (2.4 miles)
• Prato (2.5 miles)
• Hillstone Restaurant (2.5 miles)

Physicians

• Central Florida Endocrine (0.3 miles)
• Altamonte Family Practice (1.9 miles)
• Florida Eye Clinic (2.1 miles)
• Ear Nose Throat Surgical Associates (2.2 miles)
• RDV Sportsplex Pediatrics (2.4 miles)
• Florida Cancer Specialists & Research Institute - Winter Park (3.2 miles)
• Central Florida Breast Center, PA (3.2 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walmart Pharmacy (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (2.7 miles)

Theaters

• Regal Winter Park Village & RPX (2.1 miles)
• AMC Altamonte Mall 18 (2.6 miles)
• Regal Wekiva Riverwalk (7.3 miles)

Transportation

• Altamonte Springs SunRail Station (2.2 miles)
• Lynx Central Station (5.9 miles)

Hospitals

• Florida Hospital Altamonte (2.3 miles)
• Winter Park Memorial Hospital (3.2 miles)
• Adventist Health System (3.3 miles)
• FH Engineering Services (3.9 miles)
• Florida Hospital (3.9 miles)
• Florida Hospital- South Campus (4 miles)
• Florida Hospital Womens Center (4 miles)

Cafes

• Starbucks (2.5 miles)
• The Glass Knife (2.5 miles)
• Lineage Coffee Roasting (5.5 miles)
• Starbucks (5.5 miles)
• Starbucks (6.6 miles)

Parks

• Cranes Roost Park (2.7 miles)
• Blue Jacket Park (4.2 miles)
• Lake Eola Park (6.1 miles)

Places of Worship

• Orlando Filipino Seventh-Day Adventist Church (5.3 miles)
• ISCF Masjid Al Rahman (7 miles)