Complete Care at Meriden

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Complete Care at Meriden

Information last verified:

845 Paddock Avenue, Meriden, CT 06450

For more information about senior living options: (844) 490-3973

4.4 from 113 reviews
5 stars
90
4 stars
8
3 stars
1
2 stars
1
1 stars
13

Overall Review of Complete Care at Meriden

Pros

  • pro The staff are very friendly and helpful.
  • pro The atmosphere is relaxing.
  • pro The facility is warm, bright, and welcoming, with staff who truly care.
  • pro The meals are fresh, high-quality, and flavorful, and guests love their orders.
  • pro The nurses and rehab staff are attentive, kind, courteous, and respectful, with great progress in therapy.
  • pro Malaine Forbes is compassionate, kind, and goes above and beyond every day.
  • pro The Complete Care team is strong, wonderful, and makes visitors feel warmly welcomed.
  • pro The facility is unbelievably clean and well-maintained, with a pleasant staff.
  • pro The staff and administration are professional, helpful, and reassuring to families.
  • pro The energy and upbeat atmosphere show that staff love their work and go beyond the call of duty.
  • pro The care provided by the nurses, CNAs, therapists, and support staff is exceptional.
  • pro The facility often feels like family, with residents smiling and staff who care.

Cons

  • pro The rehab experience was terrible due to how things were handled, and the reviewer would not refer any clients there.
  • pro They would give zero stars and would not recommend the facility, alleging neglect of their loved one’s health needs.
  • pro CompleteCare Meriden was described as dirty and neglected, with patients left in waste and calls unanswered.
  • pro The reviewer claimed the care was so poor it contributed to a death.
  • pro The admissions department was criticized for caring only about money.
  • pro The meals were horrible, cold, and poorly prepared.
  • pro There was a terrible odor from outside to inside.
  • pro Physical therapy was described as non-existent or severely inadequate.
  • pro The facility was labeled disgusting and should be shut down due to negligence and unsanitary conditions.

Review

Complete Care at Meriden in Meriden, CT is best suited for families seeking a short-term rehab-focused stay where the emphasis is on recovery, a warm atmosphere, and active therapy. The community consistently shows up as a strong choice for post-hospital or post-surgical rehabilitation, with many residents reporting constructive physical therapy experiences, meaningful interaction with staff, and a welcoming, clean environment. For families prioritizing hands-on rehab conversations, visible progress, and a facility that feels like a supportive bridge back to independence, this is a compelling option. The setting and the team’s approachable bedside manner can help ease the transition after a hospitalization, making it practical for those who want to see tangible rehab traction in a structured but human-centered milieu.

Those with long-term custodial needs or serious safety concerns may want to examine alternatives. A thread running through reviews is the spectrum of experiences: some families describe neglectful or unsafe situations, delayed assistance, and suboptimal hygiene or nutrition, which weigh heavily when deciding on a place for ongoing care. Critics point to inconsistent responsiveness, troubling care gaps, and administrative friction, suggesting that for residents requiring constant medical oversight and reliable, around-the-clock support, there are risk factors to weigh carefully. In short, if stability, airtight safety protocols, and uniformly dependable daily care are non-negotiables, this community warrants a cautious comparison with other options.

On the plus side, the staff consistently emerges as a major strength. Numerous reviews highlight friendlier, more engaged teams, nurses, CNAs, rehab specialists, and activity staff, who take the time to interact with residents and families. The facility is repeatedly described as clean, well maintained, and inviting, with a warm, bright ambiance that supports a positive day-to-day mood. Rehab-focused teams receive frequent praise for progress made, and the therapy department often becomes the anchor of a resident’s recovery trajectory. Families also note the value of strong administrative leadership and a culture of caring that translates into attentive, compassionate care, especially in the rehab and post-acute phases. The activities staff, in particular, is cited as contributing to meaningful daily life, helping residents feel connected and engaged.

Yet the adverse experiences cannot be ignored, and they clearly temper the overall assessment. Several reviews recount severe concerns about neglect or delay in basic care, with allegations of patients not receiving timely assistance or even experiencing preventable discomfort. Food quality and consistency are cited as issues by multiple families, alongside reports of room cleanliness lapsing and inconsistencies in basic daily routines. Some accounts specifically describe discourteous or rushed interactions, problematic discharge planning, and administrative pressures that felt out of balance with residents’ needs. A few families report encounters that imply a breach of trust or safety, underscoring the reality that not every stay delivers a uniformly high standard of care. These experiences carry significant weight for families evaluating risk versus reward.

To navigate this landscape, prospective families should translate these pros and cons into concrete decision criteria. If rehab is the objective, insist on direct conversations with the rehabilitation director and the nursing leadership to understand staffing ratios, the consistency of therapists, and the individual care plans. Request to see typical daily schedules, including therapy blocks, meals, and personal care assistance, and ask for recent resident satisfaction data or outcome metrics. Tour several units, observe call-bell response times, and speak with front-line staff about how urgent needs are triaged. Verify the integrity of the discharge process and how transitions back to home are supported, including follow-up therapy and caregiver training. Equally important, test the dining and housekeeping operations during the visit; taste options on the menu, and review housekeeping routines to ensure cleanliness standards are being consistently upheld.

In the end, Complete Care at Meriden stands as a solid, rehab-centric option for families who value a respectful, hands-on therapy culture combined with a clean, welcoming setting. When the care plan centers on recovery goals and the resident thrives on an environment where staff appear genuinely invested in daily progress and quality-of-life moments, this community delivers meaningful potential. However, the serious, recurring concerns voiced in a portion of reviews cannot be dismissed. For families whose calculus hinges on absolute reliability, consistent safety, and uninterrupted, attentive care, exploring alternatives with more uniform safety records is prudent. The prudent course is a thorough, in-person assessment: detail-oriented tours, candid conversations with nursing and therapy leadership, and a clearly articulated care plan with measurable milestones. This approach will reveal whether Complete Care at Meriden can align with the lived experience a loved one needs during recovery, and whether the risk of gaps in care can be confidently outweighed by the strengths in therapy, atmosphere, and staff dedication.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Complete Care at Meriden is a skilled nursing facility located in Meriden, CT. This community provides a range of care services and amenities to ensure the comfort and well-being of its residents.

The community offers fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy their meals in the dining room, and special dietary restrictions can be accommodated.

Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, assistance with transfers, medication management, and coordination with healthcare providers. The community also offers a mental wellness program and specialized memory care programming for those with cognitive impairment.

Residents have access to outdoor spaces and gardens for relaxation and enjoyment. Housekeeping services are provided to maintain clean living environments. Transportation arrangements can be made for medical appointments.

Residents can look forward to engaging in scheduled daily activities within the community. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals.

At Complete Care at Meriden, residents can expect comprehensive care in a comfortable and supportive environment.

Nearby Places of Interest

Restaurants

  • Burger King (1.5 miles)
  • Chick-Fil-A (1.7 miles)
  • Sliders Grill & Bar (1.8 miles)
  • Sonic Drive-In (1.8 miles)
  • Caribbean Restaurant (2.6 miles)
  • Double Play Cafe (2.7 miles)
  • Hometown Pizza & Restaurant (2.7 miles)

Physicians

  • Cloverleaf Family Medicine (1.5 miles)
  • Dr Francescon's Office (1.6 miles)
  • Hartford HealthCare Medical Group (2 miles)
  • The Women's Center Of Southern New England (2.2 miles)
  • Walmart Garden Center (2.6 miles)
  • Connecticut Orthopaedics (3.1 miles)
  • Masonic Health Center (4 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.4 miles)
  • Health Mart Pharmacy (2.7 miles)
  • Rite Aid (3.2 miles)
  • Walgreens (4.5 miles)
  • CVS Pharmacy (6.2 miles)
  • CVS Pharmacy (6.4 miles)

Parks

  • Washington Park (2 miles)
  • Hubbard Park (4.1 miles)
  • Northford Park (6.7 miles)
  • Sage Park (7.3 miles)
  • Lock 12 Historical Park (7.7 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (6 miles)
  • Starbucks (6.8 miles)
  • Perkatory Coffee Roasters (7.7 miles)
  • Starbucks (7.9 miles)
  • Provision State Coffee (8.9 miles)

Hospitals

  • MidState Medical Center (3.2 miles)
  • Family Birthing Center (3.2 miles)
  • Gaylord Specialty Healthcare/Gaylord Hospital (4.7 miles)
  • Hospital Of Central Connecticut At Bradley Memorial (7.9 miles)
  • Connecticut Valley Hospital (8.4 miles)
  • Middlesex Hospital Cancer Center (8.5 miles)
  • Riverview Children's Hospital (9.2 miles)

Theaters

  • AMC Starplex Cinemas Southington 12 (7.8 miles)
  • Picture Show at Berlin (8.7 miles)

Transportation

  • Amtrak (9 miles)

Frequently Asked Questions

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Related Resources

  • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.