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2.6 from 36 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars
2
1 stars
19
Overall Review of Apple Rehab Coccomo
caveat8 reviews mention this
Call bells and phones frustrate
Residents and families describe delayed or missed responses when they try to reach staff.
Several reviews say call bells are not answered promptly, including stories where help took long enough to escalate concerns. Others mention that calls to the facility were not picked up, including evening and after-hours situations. A few residents or families also describe difficulty getting follow-up after messages were left, which made care updates harder to track.
caveat4 reviews mention this
Staffing levels and respect get split
Multiple residents describe short staffing and a lack of consistent respect.
Some reviewers describe consistently short staffing, with residents feeling that help was not available when needed. Alongside that, a few comments point to rudeness or a lack of patience from some staff members. One theme that repeats is that residents and families end up advocating harder because they do not feel supported by day-to-day coverage.
caveat5 reviews mention this
Care gaps affect bathing and toileting
Residents and families report missed basics like showers and bathroom assistance.
Several reviews describe problems with bathing or showering, including reports of hot water shortages and residents not being bathed. Other accounts say staff did not assist with toileting as ordered, and that basic hygiene needs were not consistently met. A few reviewers also describe changes that felt inadequate for patients who required hands-on help, like help with transfers and scheduled assistance.
caveat5 reviews mention this
Cleanliness and odors vary widely
Reviews describe both clean, organized spaces and notable cleanliness concerns.
Some families say the facility is clean and organized and that the staff helps keep the environment settled. Other reviews contrast that by describing a dark or dingy feel, along with lingering odors and areas that had not been tidied or repainted. A separate but related set of comments ties poor hygiene to missed bathing or showering, reinforcing that cleanliness can be inconsistent across residents and time.
common7 reviews mention this
Caring staff and responsiveness stand out
Many reviews highlight attentive, caring nurses and aides who respond to needs.
A recurring positive theme is that staff show compassion and respond to residents’ needs, with families describing nursing teams as understanding and helpful. Some reviewers specifically mention supportive transitions and being pleased with how staff treated their loved ones. Others describe the facility as small enough for staff to know residents by name, which they connect to feeling seen and cared for.
caveat4 reviews mention this
Therapy experience depends on the moment
Physical therapy feedback is mixed, ranging from motivating to limited.
A few reviews praise therapy as motivating or describe strong physical therapy results during rehab. Others describe therapy being too infrequent, with one account saying therapy happened only once over a multi-week stay. There are also comments about orders not being followed and care plans being disrupted, which some families connected to what happened during rehab.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Cloverleaf Family Medicine (0.7 miles)
Dr Francescon's Office (3 miles)
Hartford HealthCare Medical Group (3.7 miles)
The Women's Center Of Southern New England (3.9 miles)
Walmart Garden Center (4.3 miles)
Connecticut Orthopaedics (4.8 miles)
Masonic Health Center (5.7 miles)
Pharmacies
CVS Pharmacy (1.1 miles)
Health Mart Pharmacy (3 miles)
CVS Pharmacy (4.1 miles)
CVS Pharmacy (4.7 miles)
Walgreens (4.8 miles)
Rite Aid (4.9 miles)
Walgreens (6.2 miles)
Restaurants
Burger King (1.2 miles)
Caribbean Restaurant (2.4 miles)
Frida Restaurant And Grocery (3 miles)
Tabaq Masala Restaurant & Banquet Hall (3.2 miles)
Apple Rehab Coccomo on seniors.fyi includes 5 photos including images showing interior, bedroom, physical therapy, rehabilitation, healthcare, lobby, waiting area, decor, and more.
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100 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Very affordable price relative to county and state averages, with comprehensive on-site care and amenities.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Engaging Brain Games and Innovative Apps to Keep Senior Minds Active
Effective Strategies for Keeping Seniors' Minds Active: A Deep Dive into Brain Games and Apps
