MorningStar Memory Care at Bear Creek

Pros

• The staff at MorningStar Memory Care at Bear Creek are wonderful and provide great care for their residents.
• The facility is beautiful and well-run, with a supportive management team.
• The services provided by the facility are great, with regular check-ins on residents and prompt attention to health concerns.
• The executive director of MorningStar Memory Care is kind and caring, implementing exceptions to protocols to allow family visits during difficult times.
• MorningStar at Bear Creek has excellent communication with families, keeping them updated and connected with their loved ones.
• The staff at MorningStar Memory Care are respectful, caring, and do their work admirably.
• This facility is the best memory care community in Colorado Springs, offering high-quality care in a beautiful environment.
• MorningStar at Bear Creek is a godsend for families looking for knowledgeable, professional, kind, and loving care for individuals with memory issues.
• This facility should be high on the list for anyone looking for a memory care home that treats residents with respect and provides great care.

Cons

• The Morningstar staff do not care for their residents as they should.
• They do not follow Covid-19 protocols and there may be mingling between Covid-19 positive and negative residents.
• Residents are left sitting in their own urine and poop for hours before being changed.
• There is a lack of staff to properly care for the residents.
• There is trouble with medication administration at the facility.
• The staff turnover is abysmal and management is not friendly or supportive.
• Some items went missing from laundry at the facility.

Review

MorningStar Memory Care at Bear Creek is a facility that has received mixed reviews from residents and their families. While some people have had positive experiences and praise the staff and services provided, others have expressed dissatisfaction with the level of care and management.

One reviewer mentioned concerns about the facility's adherence to Covid-19 protocols, suggesting that there may be a risk of residents with the virus interacting with those who do not have it. They also mentioned instances where residents were left sitting in their own waste for extended periods before being attended to. Additionally, they noted that the residents did not seem to receive regular showers.

Another family shared their initial excitement about choosing Bear Creek for their father but stated that his care quickly deteriorated. They mentioned having to assist with grooming tasks during visits and highlighted the lack of activities available for residents. They ultimately decided to move their father out after only two months.

A different reviewer expressed frustration with the high staff turnover at MorningStar Memory Care. They emphasized the importance of having dedicated and well-compensated staff in a facility that deals with memory care clients. They also advised potential visitors to speak with staff about their experience before placing a loved one in any facility.

Despite these negative reviews, there are also positive testimonials about MorningStar Memory Care at Bear Creek. One person commended the facility for providing regular check-ins on their loved one every 45 minutes and addressing health concerns promptly. They praised the caring and attentive staff, as well as the fact that it is strictly a memory care-based facility.

Another reviewer appreciated how the executive director showed personal concern for them when their father contracted Covid-19. They mentioned the compassionate care exception implemented by management, which allowed them to visit regularly before their father's passing. The reviewer also acknowledged MorningStar's collaboration with Bristol Hospice and Brookdale Home Health Care.

Some positive aspects highlighted across multiple reviews include the beautiful aesthetics of the facility, engaging activities for residents, effective communication with families, and delicious food. One reviewer specifically mentioned the respect, care, and concern demonstrated by the staff.

Overall, opinions on MorningStar Memory Care at Bear Creek are varied. While some individuals have had positive experiences and recommend the facility to others seeking memory care services, others have expressed disappointment with certain aspects of the facility's operations and staffing. It is important for families to thoroughly research and visit facilities before making a decision for their loved ones.

This part of Colorado Springs, Colorado offers a range of amenities and conveniences that would be beneficial for senior living. The area provides easy access to physicians, pharmacies, hospitals, and transportation options, ensuring that healthcare needs are met efficiently. Parks such as Bear Creek Regional Park and Red Rock Canyon Open Space offer opportunities for outdoor recreation and relaxation. Additionally, there are several cafes and restaurants nearby for dining options. Places of worship like Sacred Heart Catholic Church and Calvary Worship Center provide spiritual support for residents. Overall, this neighborhood offers a mix of healthcare services, recreational activities, and community resources that would make it a comfortable and convenient choice for senior living.

Physicians

• Hearing Life (0.5 miles)
• Colorado Springs Health Partners PC (1.1 miles)
• Adler, Jay Dr - DaVita Medical Group West Office (1.1 miles)
• Spring Natrual Medicine (2.1 miles)
• Thomas Dalsaso Jr, MD (2.6 miles)
• Paul B. Rahill, MD (3.2 miles)
• Ford Jack MD PC (3.3 miles)

Parks

• Bear Creek Regional Park (0.5 miles)
• Bear Creek Regional Park (0.5 miles)
• Red Rock Canyon Open Space (1.4 miles)
• America the Beautiful Park (1.8 miles)
• Monument Valley Park (2.5 miles)
• John "Prairie Dog" O'Byrne Park (2.8 miles)
• Siamese Twins (3.1 miles)

Cafes

• Dutch Bros Coffee (0.8 miles)
• Jives Coffee Lounge (1.3 miles)
• Starbucks (1.9 miles)
• Urban Steam Coffee Bar and Cafe (2.1 miles)
• Adam's Mountain Cafe (2.4 miles)
• Dutch Bros Coffee (2.5 miles)
• Good Neighbors Meeting House (3.2 miles)

Places of Worship

• Sacred Heart Catholic Church (1.2 miles)
• Calvary Worship Center (1.9 miles)
• First United Methodist Church (2.5 miles)

Restaurants

• McDonald's (1.3 miles)
• The Mason Jar (1.6 miles)
• McDonald's (1.6 miles)
• Taco Bell (1.7 miles)
• 503W (1.7 miles)
• Margo's Vienna Station (2 miles)
• Amanda's Fonda (2.1 miles)

Pharmacies

• Walgreens (1.6 miles)
• Walgreens (1.8 miles)
• Strawberry Fields (2 miles)
• Maggie's Farm (2.6 miles)
• Walgreens (2.9 miles)
• Anna's Apothecary (3.4 miles)
• Penrose Main & In Patient Phrm (3.5 miles)

Hospitals

• Strawberry Fields Medical Dispensary (2 miles)
• Penrose St Francis Hospital (2.4 miles)
• St Francis Health Center (3 miles)
• V A Clinic (3.4 miles)
• Memorial Health Scheduling Service (3.6 miles)
• Memorial Hospital (3.6 miles)
• Memorial Health System Cancer (3.6 miles)

Transportation

• I-25/Tejon Park N Ride (2.4 miles)

Theaters

• Cinemark Tinseltown USA and XD (4.4 miles)