The Best of Care

Pros

• The care facility treats residents like family, creating a warm and welcoming atmosphere.
• The food prepared at the facility is made from scratch using organic ingredients, contributing to a pleasant environment.
• The staff has successfully helped the resident regain her health after being in poor condition before moving in.
• The facility offers beautiful accommodations, showcasing well-designed bedrooms during tours.
• The staff is attentive to basic hygiene routines, ensuring residents are bathed and have their hair brushed regularly.
• Family members appreciate the effort taken by the staff in providing care and support for their loved one’s needs.
• The ambiance of the facility is inviting, with a wonderful smell that enhances the overall experience for visitors and residents alike.

Cons

• They are not helping her get dressed in the mornings, and she is often seen in pajamas and barefoot.
• The facility promised a beautiful bedroom for her but instead moved her to a new room by the front door with no privacy.
• She has not been bathed as frequently as expected, leading to concerns about her hygiene.
• The new room has dark colors and lacks a proper bedroom door, allowing anyone to look inside at any time.
• It seems like they might be keeping the promised room empty as a show space for tours rather than accommodating residents.
• There are numerous scatter rugs throughout the facility, which pose a tripping hazard on hardwood floors.
• They do not welcome unannounced visits, creating an atmosphere that feels exclusive and uninviting.

Review

Finding the right care for a loved one can be one of the most challenging decisions a family faces, particularly when it comes to selecting an assisted living facility. In their search for "the best of care" for their mother-in-law, the family was motivated largely by a previous negative experience at another institution. They visited “Best Care” and were impressed by the warm atmosphere and familial treatment offered to residents. This environment, combined with the focus on preparing food from scratch using organic ingredients, gave them hope that their loved one would receive not only adequate healthcare but also emotional support.

During their tour of “Best Care,” the staff showcased what they claimed would be their mother-in-law's room—a charming two-bedroom suite adjacent to a bathroom. The family appreciated this arrangement, believing it offered comfort and accessibility. However, they noted some confusion about a new room being constructed when there appeared to be vacancies in existing rooms. Despite this concern, everything seemed satisfactory until they moved her in, when hidden issues began to emerge.

One major concern involved safety and accessibility within the facility itself. The family noticed an abundance of scatter rugs throughout common areas—over hardwood floors—that raised serious concerns about potential tripping hazards. Such hazards are especially concerning for elderly residents who might have mobility challenges or balance issues. Although this could have been addressed proactively by removing or redesigning flooring with safer alternatives, it remained an unsettling issue in their overall impression of the facility.

Upon move-in, several significant concerns arose related to personal care routines that many families deem essential for comfort and dignity. The family observed their mother-in-law consistently remaining in pajamas without any assistance with dressing; despite having provided clothing options including socks and slippers that she would typically wear, she was often found barefoot—something she detested based on her history. Additionally, they noticed her hair appeared unkempt and her hygiene routine seemed neglected as well, leading them to question whether she was receiving proper attention from caregivers.

In response to these worries, staff members assured the family that bathing occurred every other day along with brushing her hair and teeth; however, such claims were met with skepticism as they contradicted what the family witnessed during visits. Moreover, other promises made during the initial tour fell short: instead of being placed in the beautifully showcased room initially highlighted as available solely for her use until another female resident arrived, she had been moved into a less favorable location—one near a front door lacking privacy due to its openness and dark décor.

Despite these grievances regarding personal care standards and living arrangements not matching expectations set during initial tours, there's recognition that “Best Care” successfully improved some aspects of their mother-in-law’s health significantly since arriving at this new facility—the critical turnaround point when she was close to death upon transition from her last residence. Family members commended how staff nourished her back to health through attentive meal preparation and monitoring health conditions closely after being previously neglected elsewhere.

With plans to visit again soon for further discussions regarding unresolved issues—from safety hazards like rugs to ongoing personal care discrepancies—the family seems hopeful yet cautious about what changes may arise following these conversations with staff at “Best Care.” While appreciating improvements made under these present circumstances compared to past experiences elsewhere has helped maintain some optimism regarding their choice in assisted living facilities; it remains crucial that advocacy continues on behalf of vulnerable loved ones who might otherwise go unnoticed amid administrative systems designed more like upscale hotels than homes fostering genuine familial relationships.

Located in Centennial, Colorado, this area offers a variety of amenities for seniors looking to settle down in a peaceful and convenient neighborhood. With multiple pharmacies such as Walgreens and Target nearby, access to healthcare is easily accessible. Additionally, there are several reputable physicians' offices and urgent care centers within a short distance. For dining options, residents can enjoy a mix of fast food chains like McDonald's and Chick-Fil-A, as well as sit-down restaurants like Lazy Dog Restaurant & Bar. The area also boasts entertainment options with theaters like AMC DINE-IN Southlands 16 for those who enjoy movies. Nature enthusiasts will appreciate the proximity to parks such as Spring Creek Park and Aurora Reservoir for outdoor activities. Overall, this part of Centennial provides a comfortable living environment with convenient access to essential services for seniors.

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.8 miles)
• Walgreens (3.1 miles)
• Target Pharmacy (3.2 miles)
• Walgreens (4.1 miles)
• Walgreens (4.4 miles)

Restaurants

• Slim Chickens (1.2 miles)
• McDonald's (1.2 miles)
• Wendy's (1.6 miles)
• Good Times Burgers & Frozen Custard (2 miles)
• Lazy Dog Restaurant & Bar (2 miles)
• Chick-Fil-A (2.2 miles)
• McDonald's (3.1 miles)

Physicians

• Euflora (1.6 miles)
• Health Images At Southlands (1.8 miles)
• Advanced Orthopedics Southlands (2 miles)
• Highline Vision Center (2.1 miles)
• OnPoint Urgent Care (2.1 miles)
• Cornerstone Hearing Center (3 miles)
• Parker Vision Specialists (3.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.8 miles)
• Parker United Methodist Church (6.7 miles)

Theaters

• AMC DINE-IN Southlands 16 (2 miles)
• AMC Arapahoe Crossing 16 (2.8 miles)
• AMC Twenty Mile 1 (5.6 miles)

Cafes

• Starbucks (3 miles)
• Dutch Bros Coffee (4 miles)
• Starbucks (4.3 miles)
• Starbucks (4.3 miles)
• Dutch Bros Coffee (4.9 miles)
• Kunjani Coffea (5.1 miles)
• Fika Coffee House (5.6 miles)

Parks

• Spring Creek Park - Arapahoe Cty (3.3 miles)
• Tall Grass (3.4 miles)
• Arapahoe Park Racetrack (3.7 miles)
• Aurora Reservoir (3.7 miles)
• Cherry Creek Dog Park (3.9 miles)
• Dove Ridge Park (4.1 miles)
• Sagebrush Park (4.4 miles)

Hospitals

• Adventist Health System/Sunbelt (3.7 miles)
• Children's Hospital Colorado at Parker Adventist Hospital Emergency Care Parker (3.7 miles)