23635 Collins Street, Woodland Hills, CA 91367
To contact a resident: (818) 433-9111
For more information about senior living options: (866) 208-4318
Evergreen Senior Living Costs & Pricing
Evergreen Senior Living offers competitive pricing in comparison to both Los Angeles County and the broader California market. For semi-private accommodations, residents are charged $3,250 per month, which is slightly lower than the county average of $3,349 and just below the state average of $3,333. In terms of private rooms, Evergreen's monthly rate stands at $4,000, which is more affordable than the county's price of $4,197 while remaining higher than the state average of $3,939. These cost structures reflect Evergreen's commitment to providing quality senior living options that remain accessible in a market with varying price points.
| Floor plans | Evergreen Senior Living | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $3,250 | $3,349 | $3,333 |
| Private | $4,000 | $4,197 | $3,939 |
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Overall Review of Evergreen Senior Living
Pros
The care is excellent and the staff go above and beyond for residents.
The facility is spotless, clean, and well maintained.
The staff are professional, caring, and treat residents like family.
The environment is pleasant, welcoming, and family-friendly.
The meals are homemade, nutritious, and of high quality.
The rooms are luxurious, spacious, with nice outdoor spaces.
The nursing and therapy teams help residents regain independence and mobility.
Cons
The service is the worst ever.
The staff are rude.
The facility is very dirty.
The administrator is unprofessional and inexperienced.
The nurseâs claimed 12 years of experience is bogus, and she is very rude.
The facility misrepresents 24/7 caregiver availability and dementia expertise.
There is no night shift caregiver, which is against the law and regulations.
There are no daily activities to engage patients.
No one should place a loved one there.
Review
Evergreen Senior Living in Woodland Hills is best suited for seniors who value a warm, residential feel, attentive one-on-one care, and an active social calendar. The community tends to appeal to residents who respond well to a familyâlike atmosphere, with staff who know residents by name and meals that mix Persian and American flavors. For older adults needing light to moderate assistance, with recoveries after hospital stays or ongoing mobility support, Evergreen often delivers practical help, medication reminders, daily routines, and gentle encouragement, without surrendering a sense of independence.
However, families with loved ones who require constant, high-acuity nursing and 24/7 on-site supervision should consider alternatives. Several reviews raise red flags about night coverage, with mentions of no night shift caregiver and service promises that donât materialize after hours. Dementia or Alzheimer care advertised as part of the package can be inconsistent, and concerns about staff professionalism and routine availability suggest a mismatch for residents who need rigorous, aroundâtheâclock oversight. In short, Evergreen works well for organized, social, moderately dependent seniors, but may not meet needs when the care plan calls for aggressive or continuous monitoring.
On the positive side, Evergreen earns consistency for cleanliness, responsive staff, and a genuinely home-like feel. Families repeatedly note how quickly call buttons are answered, how caregivers treat residents with warmth, and how the administration supports families through transitions. The facilityâs upkeep, neat rooms, pleasant common spaces, and outdoor time by a fountain and front yard, helps residents settle in and reduces the anxiety that can accompany moving into care. Rehabâoriented help from nurses and physical therapy, plus wellâprepared meals, including homeâmade options, contribute to a sense of wellâbeing that is tangible for residents and families alike.
Against that backdrop, the few sharp negative experiences cannot be ignored. A cluster of reviews describe unprofessional leadership, rude staff, and dirty conditions, with remarks about promises that do not translate into afterâhours service and a lack of afterâhours activities. While some comments are clearly outliers, they emphasize real risk signals: if evening and night coverage is unreliable, activities fade after dinner, and engagement with residents wanes, then a family must probe deeply before committing. The 3.8 overall rating, derived from 17 reviews, reflects a sharp split: genuine praise from many families, paired with a vocal minority warning of subpar operations.
Balancing the pros against the cons reveals a consistent pattern: Evergreen can deliver dependable care, comfort, and social vitality when staffing is steady and expectations align with actual practices. For a resident who prioritizes daily companionship, flavorful meals, and a supportive, familyâfeeling environment, the positives often outweigh potential gaps in overnight coverage or dementia programming. Prospective families should insist on a clear explanation of night staffing, ask to observe the evening shift, and request current references about dayâtoâday operations. A tour with questions about activity programming and resident engagement will reveal whether promises meet lived experience.
The bottom line is practical: Evergreen Senior Living can be an excellent choice for seniors who want a nurturing community with strong interpersonal care, appealing meals, and a bright social life, particularly if care needs are moderate and daytime coverage is reliable. Those who require relentless, 24/7 nursing oversight or robust, consistent afterâhours programming should compare options with verified night staffing and dementia care offerings. For families who decide to proceed, a structured trial period, deep conversations with the administrator, and a clear, individualized care plan will help ensure a sound match. Touring, speaking with current residentsâ families, and verifying recent inspections will convert a preliminary impression into an informed, confident decision.

















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