Sunrise Guest Home

Save
Sunrise Guest Home

Sunrise Guest Home

2383 Elmdale Ave, Simi Valley, CA 93065

For more information about senior living options: (844) 490-3973

4.9 from 41 reviews
5 stars
39
4 stars
1
3 stars
0
2 stars
1
1 stars
0

Board and Care Home Memory Care

Sunrise Guest Home Costs & Pricing

Sunrise Guest Home offers competitive pricing for its services compared to the average costs in Ventura County and across California. For residents seeking a semi-private room, Sunrise's rate of $2,500 per month is significantly lower than both the county average of $3,438 and the state average of $3,333. Similarly, private accommodations at Sunrise are priced at $3,000 per month, which remains more affordable than the county's average of $4,082 and slightly below California's average of $3,939. Studio apartments at Sunrise also provide great value at $3,000 monthly, compared to Ventura County's $4,021 and California's higher rate of $4,145. Overall, Sunrise Guest Home presents an attractive option for individuals seeking cost-effective care without compromising on quality in an increasingly expensive market.

Floor plansSunrise Guest HomeVentura CountyCalifornia
Semi-Private$2,500$3,438$3,333
Private$3,000$4,082$3,939
Studio$3,000$4,021$4,145

Overall Review of Sunrise Guest Home

Pros

  • pro The staff at Sunrise are kind, patient, and caring, and residents' needs are met.
  • pro Sunrise offers a wide range of activities and community engagements.
  • pro The grounds are beautiful and clean, making Sunrise a special senior community.
  • pro The care team consistently goes above and beyond for clients.
  • pro Adriana, Joanne, and Nancy are repeatedly recognized for providing the absolute best care and experience.
  • pro The Executive Director, Edith, is a skilled, caring leader who listens and resolves concerns.
  • pro The facility is bright, sunny, clean, and feels like a warm, welcoming home.
  • pro Families report that their loved ones are happy and well cared for at Sunrise.

Cons

  • pro The director Zak left, and the facility experienced issues with poor dining and transportation, including a broken bus and canceled outings.
  • pro The dining quality was described as horrible.
  • pro There was a prorated refund with no clear policies, leading to improper charges and delayed refunds when a resident moved out.
  • pro The new accounting and corporate team were criticized for lacking policies or procedures for moves, and mail forwarding was not handled properly.
  • pro A refund check was never issued and rent charges via ACH were not stopped, resulting in December charges after the resident had left.
  • pro The rent increase of $1,000 per month was deemed excessive, especially since another facility offered lower costs and better value.

Review

Sunrise of Westlake Village has clearly become a cornerstone for two families in their later years, with both parents moving into the community in November 2024 - one in Memory Care and the other in Assisted Living. Across multiple voices, the prevailing tone is one of gratitude and relief: the place feels warm, bright, and well-kept, with grounds that are beautiful and meticulously maintained. The families describe Sunrise as a special senior community where the needs of residents are attentively met, and where the combination of good care and engaging activities helps create a sense of home rather than a clinical setting. After touring many options, Sunrise stood out for its welcoming atmosphere, its attentive staff, and the overall sense that residents are cared for with genuine kindness.

From the perspective of a home health nurse who frequently visits assisted living facilities, Sunrise Westlake Village earns high marks for communication and collaboration. The reviewer emphasizes that Sunrise is consistently on top of updates, quick to respond to any requests or situations, and effective at closing the loop between hospital, home health, and the care team on site. This seamless communication is framed as essential to high-quality care and quality of life for residents. Specific gratitude is directed toward Adriana, Joanne, and Nancy, who are singled out for providing our clients - the nurse's "family" in their care - an exemplary level of service and care.

Several families recount how happy and well taken care of their loved ones are at Sunrise. They highlight the kindness of the staff toward both residents and family members, the abundance of daily activities, and the beauty of the property. One reviewer calls Sunrise the best decision they made, noting that the staff's warmth and dedication are evident in every interaction. Another describes the place as a bright, sunny setting with a feeling of warmth and home, where careful attention to residents' well-being is matched by a vibrant calendar of events and opportunities to stay engaged.

A recurring theme is the value of long-tenured staff and the sense of continuity they bring. In January 2025, a family relocated their 91-year-old father to Sunrise's Reminiscence (Memory) Care unit and was struck by how many caregivers had been at Sunrise for many years. The family emphasizes the careful, supportive transition - making the new environment feel welcoming and safe for their father. Names like Bina, Yo, Roxanna, Carol, Jon, Alma, and others are highlighted as delivering consistently excellent care. The reviewer notes that after only about 40 days, the care their father receives is truly incredible, reinforcing the belief that Sunrise is a strong match for families seeking dedicated, compassionate memory care.

Leadership and atmosphere are celebrated in several testimonials. One reviewer specifically praises Edith, the Executive Director, as a skilled and caring leader who engages with families and addresses concerns with thoughtful, collaborative problem-solving. The facility is described as sunny, clean, and inviting, with sensory details like the smell of freshly baked cookies and fresh air contributing to a comforting, home-like ambiance. The staff's day-to-day presence - gentle, proactive, and attentive - creates a sense of security and belonging for residents and their families, and the overall tone is that Sunrise succeeds at making residents feel valued and cared for.

The compassion shown during difficult moments is another strongly echoed sentiment. When a parent passed away, Sunrise staff are described as kind and respectful, offering supportive presence at the time of loss and continuing to provide a sense of care for the family in the days that followed. The reviewer who describes the passing notes how the Sunrise team stood at respectful attention as the father was taken from the facility, and later, how returning to gather his possessions brought a poignant reminder of how much the Sunrise community had become like family to them. This heartfelt care contributes to the overall impression of Sunrise as a place where families feel seen and supported through both joyful and sorrowful moments.

Alongside the many positive experiences, there is one detailed negative perspective that introduces a more mixed view of Sunrise Westlake Village. This reviewer recounts a shift after the director Zak departed, including concerns about food quality, outings, and a noticeable change in the dining experience. The reviewer also documents a substantial price increase and a frustrating experience with prorated refunds and ongoing billing when a parent was moved to a different facility. They describe delays and communication gaps with a corporate contact (Heidi) and a sense that no clear policies or procedures existed for handling move-outs and refunds. The sentiment is that Sunrise is excellent at selling and enrolling new residents but falls short in aftercare and administrative consistency for departing residents, making the process difficult and painful for families seeking resolution.

Despite this single, detailed negative account, many reviews emphasize the overall trust, happiness, and confidence families feel about Sunrise Westlake Village. Several writers reiterate their belief that Sunrise provides real happiness and comfort for their loved ones and their extended families, and that the facility remains a bright, welcoming, and well-run place for aging loved ones to live. One reviewer particularly notes the sense of trust that grows over time - the initial impression of warmth and diligence in staff turning into a deeper assurance that their father is indeed cared for.

In sum, Sunrise of Westlake Village is portrayed as a bright, warm, and well-maintained community that many families feel enhances their loved ones' lives. The staff's kindness, patience, and depth of care - especially from longtime team members - and the thoughtful, family-centered approach to everyday activities and special moments alike create a strong sense of home. While there are concerns raised about administrative consistency and post-admission processes by one reviewer, the vast majority of testimonials celebrate Sunrise as a place of safety, connection, and genuine care, where the care team's dedication, clear communication with healthcare partners, and a warm, welcoming environment help both residents and their families feel supported and cared for.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Burbank-Glendale-Pasadena (23 miles away) Burbank-Glendale-Pasadena (23 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.

Description

Sunrise Guest Home in Simi Valley, CA is a warm and inviting assisted living community offering specialized care for seniors with memory impairments. Our dedicated team of caregivers provides high acuity care services and incontinence care to ensure the comfort and well-being of our residents.

At Sunrise Guest Home, we understand the importance of engaging activities to enhance the lives of our residents. We offer a variety of on-site activities that cater to their individual interests and abilities. Additionally, Christian services are available for those who wish to maintain their spiritual practices.

Our community boasts numerous amenities designed for the convenience and enjoyment of our residents. They can take advantage of our indoor and outdoor common areas, where they can socialize with fellow residents or simply relax in a serene environment. Private rooms with private bathrooms are provided for each resident's privacy and comfort.

We also offer respite or short term stays for individuals who require temporary care or assistance. Our facilities are fully wheelchair accessible, including wheelchair accessible showers, ensuring that all residents can move around freely and safely.

Located in Simi Valley, our community is surrounded by various conveniences. There are three cafes and restaurants nearby where residents can enjoy delicious meals or socialize with friends and family. Additionally, three parks provide opportunities for outdoor recreation and relaxation. For any medical needs, we have five pharmacies, twelve physicians, one hospital, and two theaters conveniently located nearby.

At Sunrise Guest Home, we strive to create a supportive environment that promotes dignity, independence, and quality of life for all our residents.

Nearby Places of Interest

This area of Simi Valley, California offers a convenient and accessible location for senior living. With multiple pharmacies including Walgreens and CVS nearby, as well as various dining options such as Chick-Fil-A and The Habit Burger Grill, residents have easy access to essential services and amenities. Additionally, there are several parks within a few miles for outdoor recreation and relaxation. The proximity to physicians' offices like Regal Medical Group and Alamo Hills Medical Group ensures quality healthcare services are easily accessible. For leisure activities, there are theaters like Studio Movie Grill Simi Valley and Regal Simi Valley Civic Center & Imax in close proximity. Overall, this part of Simi Valley provides a well-rounded living environment with all necessary facilities within reach for seniors looking to settle in the area.

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • Albertsons Pharmacy (2.7 miles)
  • Rite Aid (4.3 miles)
  • Rite Aid (6.6 miles)
  • Target Pharmacy (6.6 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • McDonald's (1.2 miles)
  • The Hat (1.4 miles)
  • Del Taco (1.6 miles)
  • Jack In The Box (2.5 miles)
  • The Habit Burger Grill (2.6 miles)
  • In-N-Out Burger (3.5 miles)

Parks

  • Berylwood Park (0.5 miles)
  • Big Sky Park (2.2 miles)
  • Arroyostow Park (4 miles)
  • Sapwi Trails Community Park (6.5 miles)
  • Oak Brook Park (6.9 miles)
  • Castle Peak Park (7.4 miles)
  • Conejo Creek Park (7.9 miles)

Physicians

  • Regal Medical Group (0.7 miles)
  • Alamo Hills Medical Group (0.8 miles)
  • California Kidney Medical Group (0.9 miles)
  • Kidney Center of Simi Valley (0.9 miles)
  • Kanter Lewis J (0.9 miles)
  • Trivedi, Mayur Dr - DR Mayur R Trivedi (0.9 miles)
  • Rashkin Md Alan (1.3 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (1.6 miles)
  • Starbucks (2.7 miles)
  • Starbucks (6.9 miles)
  • Starbucks (8.2 miles)
  • Starbucks (9.1 miles)
  • Starbucks (9.2 miles)

Theaters

  • Studio Movie Grill Simi Valley (1.3 miles)
  • Regal Simi Valley Civic Center & Imax (1.9 miles)

Hospitals

  • Simi Valley Compliance-Code (1.9 miles)
  • Los Robles Hospital Cancer Center (9 miles)
  • Koveos, Efthimios DDS (9.1 miles)

Places of Worship

  • Calvary Community Church (9.3 miles)

Frequently Asked Questions

How much does it cost to live at Sunrise Guest Home in Simi Valley, CA?
Where is Sunrise Guest Home?
Does Sunrise Guest Home provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

Related Resources

  • list of drugs linked to dementiaMedications Associated with Dementia Risk: A Comprehensive Overview

    The article examines the link between certain medications and increased dementia risk, particularly in older adults, emphasizing that long-term or high-dose use of anticholinergics, benzodiazepines, and other drug classes can exacerbate cognitive impairment. It calls for careful medication evaluation and shared decision-making to mitigate these risks while managing treatment efficacy.

  • power of attorney for elderly parentGuiding Your Journey: Understanding Power of Attorney for Elderly Parents

    The article emphasizes the significance of establishing a power of attorney for elderly parents to enable an agent to make decisions on their behalf regarding health and finances, especially during cognitive or physical decline. It outlines various types of power of attorney, the importance of consulting legal professionals, and the responsibilities and challenges faced by agents, while also discussing alternatives and common misconceptions.

  • caregiver support group22 Remarkable Caregiver Support Groups Available Online and In-Person

    Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.