Sunrise Guest House

2383 Elmdale Avenue, Simi Valley, CA 93065

For more information about senior living options: (844) 490-3973

3.3 from 100 reviews
5 stars
31
4 stars
25
3 stars
11
2 stars
8
1 stars
25

Assisted Living Board and Care Home

Overall Review of Sunrise Guest House

Pros

  • pro Carlos is absolutely amazing, professional and kind.
  • pro They are very attentive to resolve issues for their guests.
  • pro The hotel is clean and the rooms are comfortable.
  • pro The beds are very comfortable.
  • pro The top floor offers good views.
  • pro The location is great and convenient to nearby attractions.
  • pro The staff are friendly and accommodating.
  • pro The pool area and jacuzzi are nice.

Cons

  • pro The guest did not receive a refund of the deposit, despite leaving the room in perfect condition.
  • pro The hotel was dirty, with floors that were sticky and gross.
  • pro The property charged a $16 per night parking fee and did not include breakfast.
  • pro The rooms were outdated and smelled musty, and towels were tiny.
  • pro Hair was found in the bathroom and in the bed.
  • pro There was mold in the fridge.
  • pro The smoke detector sounded repeatedly around 4am.
  • pro The microwave did not work during the stay.
  • pro The guest could not recover a forgotten item and suspected it was stolen after staff did not locate it.

Review

The collection of experiences paints a picture of a hotel that can feel like a hidden gem in a convenient location, but one that also invites mixed feelings depending on which room you end up in and what you value most in a stay. Several guests sing praises about the people who run the place, especially a staff member named Carlos and the manager, who are described as absolutely amazing, professional, and kind. They emphasize that when guests bring concerns, the team is very attentive and focused on resolving issues for their guests. Across one-by-one stories, the message is consistent: the hospitality on display can be outstanding, and it leaves a lasting, positive impression on those who encounter it. In addition to the staff, visitors repeatedly highlight the clean rooms, comfortable beds, and a quiet environment that makes for restful nights, with many noting favorable views from top-floor rooms and easy access to nearby amenities.

Many reviews emphasize the solid value proposition of the hotel. Guests repeatedly mention clean, comfortable rooms with practical features like two beds, a mini fridge, a microwave, and even a sofa, which makes longer stays more convenient. The property is described as a good get-away with a calm, spacious vibe and a sense of being well-equipped for business trips or leisure. The location is a recurring win: close to malls, plazas, and opportunities for exploration, with some reviewers specifically citing proximity to the Reagan Presidential Library and other local attractions. In addition to the room comfort, guests appreciate the presence of a pool area and a jacuzzi, shaded dining areas with umbrellas, and the general feel of being in a sizable, well-laid-out facility. The staff across departments - front desk, housekeeping, maintenance, and even the restaurant/bar - receives frequent praise for friendliness and responsiveness.

Beyond individual staff moments, several reviewers name specific, memorable hospitality touches. Carlos is singled out for praise as a standout example of professional courtesy married with genuine warmth - an embodiment of the "human" touch that reviewers say makes a stay memorable. The manager's attentiveness is also highlighted as a factor that makes guests feel listened to and valued. Even in rooms where noise, temperature, or odor issues cropped up, the sense that a caring team is on hand to address concerns tends to soften the impact of those problems. In short, the hotel's people repeatedly transform what could be a routine stay into a noticeably better experience, especially for guests who prioritize service and accessibility.

Still, the reviews outline meaningful caveats that potential guests should weigh. A common point of friction concerns unexpected charges and fee structures. Parking is frequently described as a per-night cost of around $16, sometimes coupled with mentions that parking or Wi-Fi charges are not included in the base rate or are not clearly disclosed at check-in. A number of guests also recount deposit-related issues, including one guest who felt they were misled about deposits and ultimately observed a partial refund discrepancy, with a $116 deposit and only $100 returned after check-out. Some guests report dissatisfaction with perceived value, arguing that the price is not always commensurate with the amenities and the inclusions offered, especially when breakfast is not included or when other nearby options feel like better deals.

cleanliness and maintenance emerge as the other major axis of variability. A subset of guests reports disappointing conditions: dirty floors described as sticky, hair in bathrooms and on surfaces, towels that feel rough or small, and occasional musty or stale smells in some areas or rooms. Reports range from minor irritants - like shower-over-tub configurations or small TVs - to more serious concerns such as mold in refrigerators, a lack of hot water pressure, and even alarms from smoke detectors in the middle of the night. Some experiences emphasize aging infrastructure - outdated furniture, dated decor, and rooms that feel tired or not as fresh as guests expect from a mid-range property. In the worst cases, a handful of reviewers portray a level of uncleanliness or disarray that makes them vow not to return.

The experience of staying at the hotel is further molded by which room you end up in and when you stay. Some guests recount repeat visits that started wonderfully - the rooms were clean, quiet, and comfortable, with good views and consistent service on those particular trips. Others report that back-facing or courtyard-facing rooms can feel notably different: warmer hallways, mustier odors, or TVs and other amenities that do not meet expectations set by the more favorable front-side or valley-facing rooms. It's clear that the same property can deliver a high-quality stay in one instance and a more frustrating one in another, depending on room orientation, maintenance issues, and perhaps even which staff members handle your check-in.

Taken together, the reviews suggest a hotel with strong strengths and notable weaknesses. The strengths center on people, helpfulness, and a comfortable, well-sized space in a location that offers easy access to shopping, recreation, and notable local sites. Guests who value attentive service find that the team makes up for many inconveniences, and those who care most about the human side of hospitality tend to leave with highly favorable impressions of the staff, especially Carlos and the management. On the other hand, recurring concerns about hidden fees, deposit handling, and inconsistent cleanliness and upkeep signal that there is real room for improvement. Prospective guests should be mindful of possible extra charges, verify what is included in their rate (breakfast and parking), and manage expectations regarding room condition and amenities.

In the end, the hotel appears to be a solid choice for travelers who prize proximity to amenities, a large, comfortable lodging footprint, and a team that genuinely cares about guest satisfaction. Those who prioritize flawless cleanliness, uniform room condition, and all-inclusive value may want to research current policies and recent maintenance updates before booking. If you are drawn to a place where hospitality shines and staff members like Carlos go the extra mile, this hotel can feel like a warm, personal space within a busy itinerary. Just be prepared for the possibility that a few visits might come with quirks or charges that require a quick conversation with the attentive staff to ensure a smooth stay.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (23 miles away) Burbank-Glendale-Pasadena (23 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sunrise Guest House in Simi Valley, CA is a welcoming and comfortable board and care home that provides personalized care for seniors in a peaceful residential setting. Our fully furnished rooms offer a cozy and homely atmosphere, with each resident having their own space to relax and unwind.

Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents receive the support they need while maintaining their independence. We work closely with health care providers to coordinate any necessary medical appointments or treatments.

At Sunrise Guest House, we understand the importance of proper nutrition for our residents' overall well-being. Our dining room serves delicious meals prepared according to individual dietary restrictions including diabetes diets and special dietary needs.

To promote an engaging and social environment, we offer a variety of scheduled daily activities tailored to our residents' interests and abilities. From group exercises to arts and crafts, there's something for everyone to enjoy. Additionally, our beautiful garden and outdoor spaces provide opportunities for relaxation and fresh air.

We strive to make life easier for our residents by providing housekeeping services, move-in coordination assistance, telephone services, high-speed internet access, as well as transportation arrangements for medical appointments. This ensures that our residents can focus on enjoying their time at Sunrise Guest House without worrying about the details.

Conveniently located near three cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals; Sunrise Guest House offers easy access to amenities and services within the surrounding community.

At Sunrise Guest House in Simi Valley, CA we are committed to providing compassionate care in a warm and inviting environment. Come visit us today to see why our assisted living community is the perfect place to call home.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • Albertsons Pharmacy (2.7 miles)
  • Rite Aid (4.3 miles)
  • Rite Aid (6.6 miles)
  • Target Pharmacy (6.6 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • McDonald's (1.2 miles)
  • The Hat (1.4 miles)
  • Del Taco (1.6 miles)
  • Jack In The Box (2.5 miles)
  • The Habit Burger Grill (2.6 miles)
  • In-N-Out Burger (3.5 miles)

Parks

  • Berylwood Park (0.5 miles)
  • Big Sky Park (2.2 miles)
  • Arroyostow Park (4 miles)
  • Sapwi Trails Community Park (6.5 miles)
  • Oak Brook Park (6.9 miles)
  • Castle Peak Park (7.4 miles)
  • Conejo Creek Park (7.9 miles)

Physicians

  • Regal Medical Group (0.7 miles)
  • Alamo Hills Medical Group (0.8 miles)
  • California Kidney Medical Group (0.9 miles)
  • Kidney Center of Simi Valley (0.9 miles)
  • Kanter Lewis J (0.9 miles)
  • Trivedi, Mayur Dr - DR Mayur R Trivedi (0.9 miles)
  • Rashkin Md Alan (1.3 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (1.6 miles)
  • Starbucks (2.7 miles)
  • Starbucks (6.9 miles)
  • Starbucks (8.2 miles)
  • Starbucks (9.1 miles)
  • Starbucks (9.2 miles)

Theaters

  • Studio Movie Grill Simi Valley (1.3 miles)
  • Regal Simi Valley Civic Center & Imax (1.9 miles)

Hospitals

  • Simi Valley Compliance-Code (1.9 miles)
  • Los Robles Hospital Cancer Center (9 miles)
  • Koveos, Efthimios DDS (9.1 miles)

Places of Worship

  • Calvary Community Church (9.3 miles)

Frequently Asked Questions

Where is Sunrise Guest House?

Nearby Communities

Related Resources

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

  • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

    Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.