2383 Elmdale Avenue, Simi Valley, CA 93065
For more information about senior living options: (844) 490-3973
The collection of experiences paints a picture of a hotel that can feel like a hidden gem in a convenient location, but one that also invites mixed feelings depending on which room you end up in and what you value most in a stay. Several guests sing praises about the people who run the place, especially a staff member named Carlos and the manager, who are described as absolutely amazing, professional, and kind. They emphasize that when guests bring concerns, the team is very attentive and focused on resolving issues for their guests. Across one-by-one stories, the message is consistent: the hospitality on display can be outstanding, and it leaves a lasting, positive impression on those who encounter it. In addition to the staff, visitors repeatedly highlight the clean rooms, comfortable beds, and a quiet environment that makes for restful nights, with many noting favorable views from top-floor rooms and easy access to nearby amenities.
Many reviews emphasize the solid value proposition of the hotel. Guests repeatedly mention clean, comfortable rooms with practical features like two beds, a mini fridge, a microwave, and even a sofa, which makes longer stays more convenient. The property is described as a good get-away with a calm, spacious vibe and a sense of being well-equipped for business trips or leisure. The location is a recurring win: close to malls, plazas, and opportunities for exploration, with some reviewers specifically citing proximity to the Reagan Presidential Library and other local attractions. In addition to the room comfort, guests appreciate the presence of a pool area and a jacuzzi, shaded dining areas with umbrellas, and the general feel of being in a sizable, well-laid-out facility. The staff across departments - front desk, housekeeping, maintenance, and even the restaurant/bar - receives frequent praise for friendliness and responsiveness.
Beyond individual staff moments, several reviewers name specific, memorable hospitality touches. Carlos is singled out for praise as a standout example of professional courtesy married with genuine warmth - an embodiment of the "human" touch that reviewers say makes a stay memorable. The manager's attentiveness is also highlighted as a factor that makes guests feel listened to and valued. Even in rooms where noise, temperature, or odor issues cropped up, the sense that a caring team is on hand to address concerns tends to soften the impact of those problems. In short, the hotel's people repeatedly transform what could be a routine stay into a noticeably better experience, especially for guests who prioritize service and accessibility.
Still, the reviews outline meaningful caveats that potential guests should weigh. A common point of friction concerns unexpected charges and fee structures. Parking is frequently described as a per-night cost of around $16, sometimes coupled with mentions that parking or Wi-Fi charges are not included in the base rate or are not clearly disclosed at check-in. A number of guests also recount deposit-related issues, including one guest who felt they were misled about deposits and ultimately observed a partial refund discrepancy, with a $116 deposit and only $100 returned after check-out. Some guests report dissatisfaction with perceived value, arguing that the price is not always commensurate with the amenities and the inclusions offered, especially when breakfast is not included or when other nearby options feel like better deals.
cleanliness and maintenance emerge as the other major axis of variability. A subset of guests reports disappointing conditions: dirty floors described as sticky, hair in bathrooms and on surfaces, towels that feel rough or small, and occasional musty or stale smells in some areas or rooms. Reports range from minor irritants - like shower-over-tub configurations or small TVs - to more serious concerns such as mold in refrigerators, a lack of hot water pressure, and even alarms from smoke detectors in the middle of the night. Some experiences emphasize aging infrastructure - outdated furniture, dated decor, and rooms that feel tired or not as fresh as guests expect from a mid-range property. In the worst cases, a handful of reviewers portray a level of uncleanliness or disarray that makes them vow not to return.
The experience of staying at the hotel is further molded by which room you end up in and when you stay. Some guests recount repeat visits that started wonderfully - the rooms were clean, quiet, and comfortable, with good views and consistent service on those particular trips. Others report that back-facing or courtyard-facing rooms can feel notably different: warmer hallways, mustier odors, or TVs and other amenities that do not meet expectations set by the more favorable front-side or valley-facing rooms. It's clear that the same property can deliver a high-quality stay in one instance and a more frustrating one in another, depending on room orientation, maintenance issues, and perhaps even which staff members handle your check-in.
Taken together, the reviews suggest a hotel with strong strengths and notable weaknesses. The strengths center on people, helpfulness, and a comfortable, well-sized space in a location that offers easy access to shopping, recreation, and notable local sites. Guests who value attentive service find that the team makes up for many inconveniences, and those who care most about the human side of hospitality tend to leave with highly favorable impressions of the staff, especially Carlos and the management. On the other hand, recurring concerns about hidden fees, deposit handling, and inconsistent cleanliness and upkeep signal that there is real room for improvement. Prospective guests should be mindful of possible extra charges, verify what is included in their rate (breakfast and parking), and manage expectations regarding room condition and amenities.
In the end, the hotel appears to be a solid choice for travelers who prize proximity to amenities, a large, comfortable lodging footprint, and a team that genuinely cares about guest satisfaction. Those who prioritize flawless cleanliness, uniform room condition, and all-inclusive value may want to research current policies and recent maintenance updates before booking. If you are drawn to a place where hospitality shines and staff members like Carlos go the extra mile, this hotel can feel like a warm, personal space within a busy itinerary. Just be prepared for the possibility that a few visits might come with quirks or charges that require a quick conversation with the attentive staff to ensure a smooth stay.
Sunrise Guest House in Simi Valley, CA is a welcoming and comfortable board and care home that provides personalized care for seniors in a peaceful residential setting. Our fully furnished rooms offer a cozy and homely atmosphere, with each resident having their own space to relax and unwind.
Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents receive the support they need while maintaining their independence. We work closely with health care providers to coordinate any necessary medical appointments or treatments.
At Sunrise Guest House, we understand the importance of proper nutrition for our residents' overall well-being. Our dining room serves delicious meals prepared according to individual dietary restrictions including diabetes diets and special dietary needs.
To promote an engaging and social environment, we offer a variety of scheduled daily activities tailored to our residents' interests and abilities. From group exercises to arts and crafts, there's something for everyone to enjoy. Additionally, our beautiful garden and outdoor spaces provide opportunities for relaxation and fresh air.
We strive to make life easier for our residents by providing housekeeping services, move-in coordination assistance, telephone services, high-speed internet access, as well as transportation arrangements for medical appointments. This ensures that our residents can focus on enjoying their time at Sunrise Guest House without worrying about the details.
Conveniently located near three cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals; Sunrise Guest House offers easy access to amenities and services within the surrounding community.
At Sunrise Guest House in Simi Valley, CA we are committed to providing compassionate care in a warm and inviting environment. Come visit us today to see why our assisted living community is the perfect place to call home.
Sunrise Guest House is located at 2383 Elmdale Avenue, Simi Valley, CA 93065 in Ventura County, California
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.