Primrose Alzheimer's Living

Pros

• The facility was clean, orderly, and home-like.
• The staff were relaxed, helpful, cheery, and professional.
• The staff worked closely with the physician to adjust medications for comfort.
• Residents were engaged in various daily activities and had access to outdoor strolls.
• The staff quickly responded to resident needs and had a community feel.
• The food was delicious and homemade by an excellent chef.
• Dogs brought in by staff created a cheerful and soothing atmosphere.
• Primrose worked closely with hospice to provide compassionate care during decline.

Cons

• The person felt that Primrose was dishonest and unprofessional in not disclosing the lack of openings in their day program.
• They were disappointed with the high cost of the in-house residential program and would not consider it for their mother.
• The lack of availability of rooms at Primrose was a negative aspect for potential residents.
• The food at Primrose was described as fair, nothing exceptional.
• Some may find the location of Primrose to be remote and not easily accessible.

Review

Primrose is a senior living facility that offers a day program for seniors and specializes in memory care. One individual had a disappointing experience when they visited Primrose after seeing an advertisement for the day program. They were interviewed and given a tour, only to be told later that there were no openings and eight people ahead of them on the waiting list. This lack of honesty and professionalism left a negative impression.

Despite this negative experience, other aspects of Primrose received positive feedback from various individuals. The facility was described as being in a nice location on a large gated property, which provided safety for residents with Alzheimer's or dementia. The security system was commended, as it ensured the well-being of the residents. Additionally, the staff was generally seen as friendly and helpful, except for one person during the first individual's visit.

Primrose also provided amenities such as a beauty shop and offered competitive prices for their day program. However, their residential program was noted as being quite expensive, leading one reviewer to express reservations about placing their mother in that setting.

Another individual shared their positive experience with Primrose when their mother-in-law required 24-hour care for advanced Alzheimer's disease. The facility did not have the typical "nursing home" smell associated with such places but instead felt clean, orderly, and homelike. Staff members were praised for being relaxed, helpful, cheery, professional, and kind to residents even when faced with aggression or agitation.

The close communication between staff and physicians allowed adjustments to medications to improve comfort levels without causing excessive sedation. Engagement in daily activities was emphasized as crucial by providing opportunities for exercise, art, music, and more. The grounds were aesthetically pleasing with vibrant plants and trees while maintaining safety so that residents could enjoy outdoor strolls.

The abundance of staff ensured quick responses to resident needs and created a sense of community where everyone pitched in when necessary. Meals prepared by an excellent chef were described as delicious and homemade. The presence of staff members' dogs added to the cheerful and home-like atmosphere.

Primrose also showed its dedication to providing end-of-life care by collaborating closely with a community hospice to ensure comfort for individuals in their final stages. The caring, responsive, and knowledgeable nature of the hospice staff left a positive impression on the reviewer.

Another visitor remarked on the attentiveness of Primrose's staff and how comfortable the clients appeared to be around them. The availability of staff during meal times was seen as crucial for potential emergencies. Engaging activities and a lovely garden further enhanced the home-like environment, making it a highly recommended option for loved ones in need of care.

In summary, Primrose offers memory care services including an adult day center. While their day program received mixed reviews due to limited availability, the facility itself was praised for its secure and spacious property, good security measures, friendly staff (with minor exceptions), on-site amenities like a beauty shop, competitive prices for day programs, engaging activities tailored to memory loss, clean and homelike surroundings that didn't have a "nursing home" smell, delicious homemade meals prepared by an excellent chef, presence of friendly dogs brought in by staff members, and close collaboration with a community hospice for end-of-life care needs. Although Primrose's memory care services are highly regarded, it is worth noting that they have only six rooms leading to an ongoing waiting list.

Hospitals

• Kaiser Foundation Hospital (0.4 miles)
• Kaiser Foundation Health Plan (2 miles)
• MarinHealth ENT, Head & Neck Surgery | A UCSF Health Clinic (3 miles)
• Sutter Santa Rosa Regional Hospital (3 miles)
• St Joseph Health System (3 miles)

Pharmacies

• Rayles Pharmacy (0.9 miles)
• Walgreens (1 miles)
• Peace In Medicine (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Kaiser Pharmacy East (2 miles)
• Creekside Managed Care Pharmacy (2.6 miles)
• Herbal Pharmacy (2.7 miles)

Physicians

• Sonoma County Indian Health (0.9 miles)
• Jennifer Williams, MD (1 miles)
• Jeremy C. Mesches, MD (1 miles)
• David Begert, MD (1 miles)
• Tabitha Doniach, MD (1 miles)
• John Dr - John Y Hau Hau MD (1.1 miles)
• Eric Lee M.D. (1.1 miles)

Restaurants

• Super Chavez Market (1 miles)
• BJ's Restaurant & Brewhouse (1.4 miles)
• Jack In The Box (1.5 miles)
• In-N-Out Burger (1.7 miles)
• La Texanita Restaurant (1.9 miles)
• Chick-Fil-A (2 miles)
• Grossman's Noshery & Bar (2 miles)

Parks

• A Place To Play (1 miles)
• Old Courthouse Square (2.3 miles)

Cafes

• Taylor Lane Organic Coffee (1.3 miles)
• Aroma Roasters Coffee & Tea (2 miles)
• Starbucks (2.2 miles)
• Cafe Des Croissants (2.2 miles)
• Dierk's Parkside Café (2.6 miles)

Transportation

• Santa Rosa - SMART Station (2 miles)
• Santa Rosa Transit Mall (2.4 miles)

Theaters

• Roxy Stadium 14 (2.4 miles)