Royal Care Guest Home

Pros

• The resident was clean inside and outside, contributing to a pleasant living environment.
• The rooms were spacious, allowing for easy movement and comfort.
• Overall, the mother is doing okay and feels comfortable in her surroundings.
• Despite some concerns, the staff maintains a baseline level of cleanliness in the residents' areas.

Cons

• Clients are overmedicated and do not receive adequate doctor appointments or outings.
• Residents are not provided enough food and there is inappropriate spending on their care.
• Communication with family members is lacking, leading to dishonesty about the care provided.
• The facility quoted a price for a private room but then moved the resident into a shared room at the same cost.
• Cleanliness in the facility is inadequate, with visible cobwebs and dust present.
• The facility appears to be understaffed, impacting the quality of care.
• Activities are limited to watching TV, resulting in a lack of engagement for residents.
• The cost of care is considered high, ranging from $3,800 to $4,200 without corresponding value in services offered.

Review

The experience of families seeking care for their loved ones in assisted living facilities can be a challenging one, often marred by unmet expectations and instances that call into question the quality of care provided. Several reviews from family members reveal alarming concerns about the facility's practices, which have led to a pervasive feeling of disappointment. A recurring theme across these reviews is the management's approach to medication; some clients are reportedly overmedicated, suggesting a lack of individualized care that considers each resident’s unique needs.

Further worsening the concerns surrounding patient care is the apparent neglect in offering residents meaningful social interactions or outings. Families noted that there were no efforts made to take their loved ones to doctor appointments or engage them in enjoyable activities outside watching news programs. Such an environment raises questions about the adequacy of mental stimulation and the overall well-being of residents who may thrive on social engagement and community involvement.

A common complaint voiced by multiple reviewers was regarding communication—or rather, its glaring absence—with family members. The lack of transparency seems integral to the issues reported at this facility. Relationships with families play a crucial role in enhancing both trust and accountability in caregiving settings, yet reviews suggest that dishonesty and inadequate communication prevail. This not only affects families’ peace of mind but also potentially compromises residents' well-being by limiting family advocacy.

Financial matters also emerged as a key area of dissatisfaction among reviewers. Families reported being quoted prices for private rooms, only to find their loved ones placed in shared accommodations without any reduction in cost. Such discrepancies underscore critical issues within administrative practices concerning billing transparency and ethical standards in pricing policies, leaving families feeling misled at a time when they are already grappling with difficult decisions about their loved ones’ care.

Moreover, many reviewers expressed disappointment regarding cleanliness standards within the facility itself. Observations pointed out cobwebs and dust accumulating throughout shared spaces and individual rooms alike—indications that resident comfort may not be prioritized consistently. Cleanliness is essential not just for hygiene but also greatly impacts residents' dignity and self-esteem; thus, concerns raised here indicate significant room for improvement.

Another common thread among various reviews highlighted feelings about understaffing within the facility, resulting in less personalized attention given to residents during their stay. While some families mentioned that their loved ones seemed comfortable overall, they simultaneously echoed sentiments calling for increased interaction opportunities beyond passive activities such as watching television. The realization that there were limited activities available indicates potential gaps in creating vibrant environments conducive to both physical health and emotional wellness.

In conclusion, while there are redeeming qualities noted by some family members about their loved one's experiences—such as spacious rooms allowing for movement—the overarching sentiment reveals considerable room for enhancement within this assisted living facility’s operational model. To foster an environment where both residents feel valued and families can entrench trust in caregiving practices, it appears pivotal that improvements are tackled with urgency across several fronts: individualized care approaches, enhanced communication strategies with families, transparent financial practices, consistent cleanliness standards, adequate staffing levels, and an expanded offering of engaging activities tailored to promote an enriched lifestyle for all residents.

This part of Clovis, California is a convenient and bustling area with a variety of amenities nearby. There are several places of worship for spiritual support, pharmacies for easy access to medications, and physicians for medical care. The area also offers a selection of restaurants ranging from fast food options to more sit-down establishments. For recreation, there are parks in close proximity where one can enjoy the outdoors. Additionally, there is a hospital nearby for any medical emergencies that may arise. Public transportation is easily accessible with the Fresno Yosemite International Airport just a short distance away. Overall, this area provides a well-rounded community with everything seniors may need for comfortable living.

Places of Worship

• Clovis Christian Church (0.4 miles)
• First Baptist Church Of Clovis (1.6 miles)
• New Harvest Church (3.4 miles)
• St Paul Newman Center (5.5 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2 miles)
• Save Mart Supermarkets (2.1 miles)
• Walgreens (2.1 miles)
• Target Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)

Physicians

• Fogg Remington Eyecare (1.2 miles)
• K&H Dental (1.6 miles)
• Magnolia Pediatrics (1.6 miles)
• Nadeem Rahman, MD (1.7 miles)
• Ahroon Carl Richard MD (1.8 miles)
• Ben Magleby, DDS Family Dentist (1.8 miles)
• Paul Do, MD (1.8 miles)

Restaurants

• Pho Ever (1.7 miles)
• Chipotle Mexican Grill (1.9 miles)
• IHOP (2 miles)
• Sonic Drive-In (2 miles)
• Raising Cane's Chicken Fingers (2 miles)
• Ramen Hayashi (2.1 miles)
• Fosters Freeze (2.3 miles)

Hospitals

• Clovis Community Hospital Surgery Department (1.8 miles)
• Kaiser Permanente Health Care (1.9 miles)
• Sante Health Systems (4.6 miles)

Cafes

• Panera Bread (1.9 miles)
• Dutch Bros Coffee (1.9 miles)
• Starbucks (2 miles)
• Kuppa Joy Coffee House (2.3 miles)
• Collect Coffee Bar (4.1 miles)

Parks

• Melody Park (2.8 miles)
• Cottonwood Park & Dog Run (3.1 miles)
• Railroad Park (3.9 miles)

Theaters

• Maya Cinemas Fresno 16 (4.1 miles)

Transportation

• Fresno Yosemite International Airport (FAT) (4.5 miles)
• Baggage Claim (4.6 miles)
• Fresno Yosemite International Airport, Cell Phone Waiting Area (4.6 miles)