2768 Purvis Avenue, Clovis, CA 93611
For more information about senior living options: (844) 490-3973
Everything seemed all good the first week. She said it would be fine.
The owner claimed she was never paid despite proof that she cashed the checks. The owner is described as a loon who causes stress once she thinks she has a client locked in. The facility required an additional $600 per month to handle the resident, which the family could not afford. The family was forced to seek alternate care plans quickly due to the extra charge. Three days before moving out, the owner reversed course and refused to pay the prorated amount, blaming the family for breaking the contract. On move-out day, the resident was soaking wet with urine and feces, and staff claimed they did not need to address it since he was moving. Hospice visits were reportedly met with hostility by the facility. The reviewer would never recommend this place.The experience began with a superficially smooth impression during the first week, but the cracks quickly appeared as soon as money and authority came into play. What seemed to be a well-intentioned arrangement soon devolved into a pattern of financial disputes and escalating tension. The core issue centered on the owner's insistence that she had not been paid, even though there was proof that she had cashed the checks. This claim shattered trust and cast a shadow over the entire arrangement from the outset.
Before entering a contract for their father's stay, the family provided the facility with all of his medical information, and the owner assured them that this would be fine. Yet after a few incidents related to the father's dementia, the owner suddenly declared that the facility was not equipped to handle him unless an additional $600 per month was paid. Faced with a financial strain they could not meet, the family was forced to seek alternate care options on short notice, which added further stress and urgency to an already difficult situation.
Three days before they were scheduled to move him out, the owner unexpectedly reversed course, saying that he could stay after all. This shift came with a new grievance: she refused to pay the prorated amount for the month, arguing that the family was at fault for breaking the contract. The inconsistency in posture and the shifting expectations left the family feeling manipulated and unfairly treated, compounding their frustration and sense of betrayal.
On the day of the move, a troubling scene emerged: their father was found soaking wet with urine and feces. The facility claimed that because he was moving, they did not need to handle that situation, a claim that starkly contrasted with the basic standards of care one would expect. This moment underscored serious concerns about the quality of daily care and the facility's responsiveness to his basic needs during a vulnerable transition.
Adding to the sense of a hostile environment, the family notes that Hospice workers were repeatedly met with resistance during their visits. The staff allegedly disliked the presence of Hospice at the facility, which is troubling given the essential role Hospice plays in supporting a resident's end-of-life or palliative care needs. Such friction with external care teams suggested a broader pattern of resistance and a lack of collaboration.
Overall, the experience left the family with a profound sense of distrust and distress. The owner is described in extremely negative terms, depicted as a "loon" who created continuous stress once the family felt trapped by what they believed to be aggressive and unfair business practices. The culmination of broken promises, inconsistent rules, and substandard care left a lasting impression that made the family unwilling to recommend the place to others.
In the end, what stood out most was the emotional and logistical turmoil that followed the decision to place their father there. From questionable payment disputes and sudden policy shifts to alarming lapses in basic caregiving and hostile interactions with Hospice, the experience painted a picture of a facility that failed to meet fundamental expectations of care, safety, and respect. The resulting stress and urgency to find alternate arrangements were the defining consequences for the family.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Royal Care in Clovis, CA is an exceptional assisted living community that provides top-notch care and amenities for seniors in a comfortable and homely environment. As a board and care home, we ensure that our residents receive personalized attention and assistance with their daily living activities.
Our community offers a range of amenities to enhance the quality of life for our residents. We have a spacious dining room where nutritious meals are served, ensuring that special dietary restrictions are taken into consideration. Each resident's living space is fully furnished, creating a cozy atmosphere that feels like home. Our beautiful garden provides a tranquil outdoor space where residents can relax and enjoy nature. To make daily life easier for our residents, we provide housekeeping services to maintain a clean and tidy environment.
At Royal Care, we understand the importance of staying connected in today's digital world. That is why we offer telephone services as well as Wi-Fi or high-speed internet access for residents who wish to stay connected with family and friends.
Our dedicated staff members are trained to provide assistance with various activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical care. For those with diabetes, we offer specialized diet plans to help manage their condition effectively.
In addition to personal care services, we also focus on providing engaging activities for our residents. Our scheduled daily activities encourage social interaction and promote mental stimulation.
Located in Clovis, CA, our community boasts close proximity to numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including medical transportation), places of worship, theaters, and hospitals. This ensures that our residents have easy access to various amenities and services outside the community.
At Royal Care in Clovis, CA, we strive to create an inclusive environment where seniors can thrive while receiving the care they need. Contact us today to learn more about how we can cater to your specific care needs and provide a warm and welcoming home for you or your loved one.
Royal Care is located at 2768 Purvis Avenue, Clovis, CA 93611 in Fresno County, California
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