Valley Crest Memory Care

Pros

• Valley Crest Memory Care is praised for its clean, organized facility and friendly staff who genuinely care for the residents.
• The director at Valley Crest goes above and beyond to help families with their loved ones' needs, creating a supportive environment.
• Residents appreciate the range of activities available and the staff's efforts to remind them of these activities daily.
• Families feel reassured by the consistent communication and advocacy provided by the staff regarding their loved ones' care.
• Many reviewers find comfort in knowing that their family members are in a safe, inviting atmosphere that prioritizes their well-being.
• The facility offers flexible options, such as respite care, accommodating various family needs effectively.
• Positive reports highlight the engaging and pleasant dining experience, with assurances about nutritious meal preparations suited for elderly residents.

Cons

• The residents steal items, which is frustrating for families, making it impossible for loved ones to keep anything of value.
• There are sewer gnats present in the drains of sinks and showers that have been persistently inconsistent in being addressed.
• The facility is described as disorganized and old, impacting the overall experience negatively.
• There are issues with knowledge transfer between shifts, leading to inconsistencies in care.
• A family found the place depressing during their tour, citing that patients were often seen in wheelchairs and doors were locked 24/7, which was unsettling.
• A new resident experienced stress from being moved from room to room shortly after arrival, complicating her adjustment period.
• Although many liked the staff, there were still concerns regarding food quality and furniture conditions needing improvement.

Review

Valley Crest Memory Care has garnered mixed yet largely positive feedback from families seeking quality care for their loved ones with Alzheimer's and other cognitive impairments. Many reviews highlight the facility’s cleanliness, organized layout, and a staff that is attentive, compassionate, and well-trained in managing the unique challenges associated with memory care. Families appreciate how the staff listens to residents’ needs and provides tailored support, creating an environment where both patients and their families feel heard and valued.

The community is noted for its welcoming atmosphere. Visitors often describe Valley Crest as bright and inviting upon entry, remarking on the attention to detail in keeping the space clean, updated, and pleasant-smelling. Many reviewers are relieved to find that residents are addressed by name, which contributes significantly to fostering a familial environment. The facility also offers various levels of care within three separate wings designed for different stages of dementia progression. This thoughtful division allows residents to engage in activities suited specifically to their current abilities while being surrounded by peers facing similar challenges.

One standout feature mentioned across multiple reviews is the exceptional dedication of staff members. Specific names emerge frequently—like Kimberly—who goes above and beyond for families during critical times such as hospital visits or health emergencies. Her efforts exemplify the commitment that many caregivers at Valley Crest display when advocating for their residents’ well-being. Communication between staff members appears highly valued by families; they express appreciation for updates about their loved ones' conditions and activities. However, there have been some concerns raised about inconsistencies in communication from shift to shift.

Still, not all aspects of Valley Crest have received unqualified praise. Some family members expressed frustrations about organizational issues within the facility—navigating room assignments proved challenging for one resident who struggled with frequent moves before settling into her space permanently. Additionally, certain maintenance issues were noted, such as persistent sewer gnats in drains that required more consistent attention from management. Despite these concerns, most families found solace in knowing that their loved ones were safe and generally content within the community.

Visitors exploring Valley Crest on tours remarked positively about available amenities like courtyards featuring outdoor areas for relaxation alongside a salon service catering to residents' grooming needs—factors contributing to a holistic lifestyle approach rather than simply custodial care. Families were particularly pleased by activities offered throughout each day; residents receive daily calendars detailing events along with gentle reminders from caring staff members to encourage participation.

Cost considerations also factor heavily into decisions surrounding placement at Valley Crest Memory Care; many families felt reassured by its affordability relative to competitors offering similar services while still maintaining a high level of quality care. Overall impressions reveal an institution striving toward providing tailored support amidst challenges inherent in memory care settings—a place where families can rest assured knowing their loved ones will receive nurturing treatment amid life-altering circumstances related to cognitive decline.

In conclusion, while feedback showcases some operational hurdles needing addressing—from pest management concerns to ensuring seamless communication during shifts—the prevailing sentiment towards Valley Crest Memory Care remains encouragingly positive due largely in part due its compassionate staff dedicated tirelessly toward enhancing each resident's daily experience through individual attention alongside organized activities catering directly toward promoting engagement among those suffering from Alzheimer’s disease or dementia-related disorders.

This part of Apple Valley, California offers a convenient and accessible location for senior living, with a variety of amenities nearby. There are several physicians' offices, hospitals, pharmacies, and cafes within close proximity, providing easy access to medical care and everyday necessities. In terms of dining options, there are a few restaurants serving a range of cuisines to cater to different preferences. Additionally, transportation options such as the Amtrak Station and Enterprise Rent-A-Car are available for convenience. For recreation, there are parks like Mojave Narrows Regional Park and Lions Park where seniors can enjoy some outdoor activities. Overall, this area provides essential services and entertainment options that would enhance the quality of life for older adults looking to settle in Apple Valley.

Physicians

• Radnet (0 miles)
• Ultimate Sports And Orthopaedics (0 miles)
• Dr Makala Reddy's Office (0 miles)
• Genesis Obgy Medical Group (0.1 miles)
• High Desert Pain Management (0.1 miles)
• Choice Medical Group, Choice Physicians Network (0.1 miles)
• St. Mary Medical Center Intensive Care Unit (0.3 miles)

Hospitals

• Corwin Medical Center (0 miles)
• Desert Physicians Management (0.2 miles)
• St Mary Medical Center Mommy & ME Program (0.3 miles)
• Loma Linda University Neurosurgery (5 miles)
• DVMG. Mammography (5 miles)

Restaurants

• Tom's Famous Burgers (0.3 miles)
• Dinapoli's Fire House (0.8 miles)
• Spirit River Cafe (0.8 miles)
• Jack In The Box (2.3 miles)
• Denny's (2.4 miles)
• Los Alazanes Mexican Food (2.6 miles)
• Del Taco (2.6 miles)

Cafes

• Starbucks (0.4 miles)
• Molly Brown's Country Cafe (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (4 miles)
• Starbucks (4.6 miles)

Pharmacies

• Community Care (0.6 miles)
• Good Neighbor Pharmacy (0.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Speciality (2.6 miles)
• Rite Aid (3.4 miles)
• Nguyen LYNN Victorville (4.2 miles)
• Walgreens (4.2 miles)

Transportation

• Amtrak Station (1.9 miles)
• Enterprise Rent-A-Car (4.3 miles)

Parks

• Mojave Narrows Regional Park (2.4 miles)
• Lions Park (3.2 miles)
• Doris Davies Park (3.5 miles)

Theaters

• Cinemark Jess Ranch (5.1 miles)