Sunrise At Siesta in Tempe, AZ

Pros

• The apartment is beautiful and Tonya is wonderful and helpful.
• Abrie was a great help through the process, and the apartments are amazing.
• Amri and Tanya are wonderful.
• Sean, Arlei, and Abriana are amazing and easy to work with.
• Areli Monge provided excellent service.
• Armando completes maintenance requests in a timely fashion and is very courteous.
• Alicia and Aaliyah are hardworking and make the complex inviting, safe, and peaceful.
• The move-in process was smooth and easy thanks to the staff, especially Alicia and Alexhia.
• Alexhia was awesome; she explained options clearly and followed up.
• The leadership at Rise Suncrest has invested in upgrades and listens to resident feedback.

Cons

• The complex is described as having extremely poor management that disregards resident concerns.
• The security measures are unreliable, and the security hotline often fails to answer.
• The property has a roach infestation that prevents move-in.
• The AC leaks persist, causing water accumulation and flooring damage while maintenance is slow to respond.
• Maintenance requests are delayed, with one technician for hundreds of units.
• Rent increases and added fees are described as excessive and unfair.
• Trash is left on balconies after repairs and replacements.

Review

Sunrise At Siesta in Tempe is best suited for independent adults who want a quieter, smaller-community feel with upgraded apartments and a responsive on-site team guiding the move-in and onboarding process. The reviews repeatedly praise the beauty and desirability of the units, and the move-in experience is described as smooth thanks to attentive staff like Tonya, Abrie, Amri, and Tanya. The property's updated amenities and well-kept common areas - plus a manageable footprint, a functional fitness space, a pool, and grill areas - make it a practical choice for someone who values comfort, ease of living, and approachable leasing staff who can get you settled quickly.

Yet this community demands a candid risk assessment. A sizeable portion of reviews highlights ongoing maintenance frustrations, with a single maintenance person identified as overwhelmed by work orders and a history of delayed fixes. Recurring problems - leaking showers and AC, water intrusion, and even a front door weatherstripping misstep that worsened drafts - recur enough to deserve serious attention. Several residents report hot water outages, washing-machine leaks, and slow or inconsistent response from management, sometimes leaving urgent issues unresolved for days or weeks. For households that rely on immediate repairs or predictable daily comfort, these gaps are meaningful.

On balance, the strongest positives are anchored in the front-office experience and visible property improvements. Areli, Alicia, and Aaliyah consistently receive praise for their professionalism, warmth, and willingness to go the extra mile, contributing to a culture that feels welcoming and resident-focused. Armando - the go-to maintenance contact - emerges as a standout, delivering timely fixes when possible and communicating clearly. The upgrades under new ownership - paint, gym improvements, pool area, and general grounds - signal a genuine commitment to a better resident experience, and several tenants note that the community has become quieter and more pleasant overall. These strengths do offset some rough edges, but they do not erase the risk of ongoing maintenance flux or the potential for inconsistent reliability.

There is a tension in the reviews around governance and safety that cannot be ignored. A subset of residents raises concerns about how management handles repairs, communication, and lease enforcement, and some allege ethical or transactional missteps tied to ownership changes. Reports of increased fees, rent hikes, and "extras" billed to tenants create a sense that costs can be less predictable than imagined. Security is another flashpoint: isolated break-ins, a questionable or unresponsive security line, and questions about the effectiveness of safety measures. For families weighing senior-adjacent options, these factors translate into a higher perceived risk regarding stability, safety, and the long-term value of the lease.

For decision-making, Sunrise At Siesta offers a clear upside for those who prize a modern, attractive living environment with a responsive local team and a sense of community. It is less ideal for those whose criteria include ironclad maintenance timelines, transparent governance, and proven safety protocols. The new-ownership upgrades are a meaningful signal, but the lived experience in maintenance responsiveness, pest control consistency, and financial transparency must be weighed against the appealing interiors and amenities. If choosing this community, approach with due diligence: demand a clear maintenance response timeline, review pest-control history, confirm the schedule and protocol for water shutoffs, and ask for detailed explanations of all fees before signing.

Ultimately, Sunrise At Siesta is a solid option for residents who can tolerate occasional maintenance delays in exchange for a pleasant, amenity-rich home and a staff that genuinely appears to care. For families prioritizing relentless reliability, uncompromised safety, and predictable costs, it is prudent to compare with alternatives that offer stronger track records in maintenance turnaround, security, and transparent governance. Prospective tenants should insist on concrete commitments from management, solicit current resident references, and conduct a thorough unit-by-unit inspection to ensure expectations align with daily living realities.

This neighborhood in Tempe, Arizona offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple parks located within a short distance, residents can enjoy outdoor activities and nature walks. The availability of several pharmacies nearby ensures easy access to essential medication and healthcare supplies. Additionally, a variety of dining options ranging from local eateries to well-known chain restaurants provide culinary choices for every taste. Places of worship are also within reach for spiritual fulfillment. The presence of cafes allows for social gatherings and leisurely coffee breaks. For entertainment, theaters are close by offering movie screenings. Transportation options like the METRO station make it easy to get around the area. Access to medical facilities such as eye centers, women's clinics, primary care providers, mental health services, dental offices, and cardiovascular specialists ensure that residents have access to quality healthcare services when needed. Overall, this neighborhood in Tempe presents a vibrant community with essential resources catering to the needs of seniors seeking a comfortable and convenient living environment.

Parks

• Selleh Park (0.5 miles)
• Daumler Park (0.5 miles)
• Tempe Beach Park (3.4 miles)
• Blue Sky Airport Parking (5.1 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.4 miles)
• Fry's Pharmacy (1.8 miles)
• Fry's Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)

Restaurants

• The Dhaba (1.1 miles)
• Mandi House (1.3 miles)
• Mazaj Hookah Lounge (1.3 miles)
• Haji-Baba (1.4 miles)
• McDonald's (1.6 miles)
• Four Peaks Brewing Company (1.7 miles)
• Raising Cane's Chicken Fingers (1.9 miles)

Places of Worship

• Kingdom Hall (1.5 miles)
• Islamic Community Center of Tempe (2.9 miles)
• Temple Emanuel (2.9 miles)
• Mesa Arizona Temple (4.3 miles)
• Salt River Assembly of God (5.7 miles)

Cafes

• Infusion Coffee & Tea (1.8 miles)
• Starbucks (1.9 miles)
• Dutch Bros Coffee (2.1 miles)
• Starbucks (2.3 miles)
• Dutch Bros Coffee (2.7 miles)
• Starbucks (2.8 miles)
• Starbucks (2.9 miles)

Theaters

• Harkins Tempe Marketplace 16 (2.2 miles)
• Alamo Drafthouse Tempe (2.3 miles)
• Arizona Mills 18 w/ IMAX (4.3 miles)
• AMC Mesa Grand 14 (5.3 miles)

Transportation

• METRO University Dr /Rural (2.3 miles)

Physicians

• 20/20 Image Eye Centers (2.4 miles)
• Momdoc-Women for Women (3.9 miles)
• HonorHealth Medical Group - South Tempe - Primary Care (4.9 miles)
• Azam Medical Clinic (5 miles)
• Oasis Behavioral Health Hospital (5.1 miles)
• Centre For Contemporary Dental Concepts (5.5 miles)
• Scottsdale Cardiovascular Center (5.8 miles)